---
description: Compare UserQ vs Lightster for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare UserQ vs Lightster | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [User Testing Software](/directory/2075/user-testing/software) > [UserQ \<span\>vs\</span\> Lightster](https://www.getapp.za.com/compare/2066850/2073473/userq/vs/lightster)

# Compare UserQ vs Lightster

Canonical: https://www.getapp.za.com/compare/2066850/2073473/userq/vs/lightster

> Detailed comparison between UserQ and Lightster. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | UserQ | Lightster |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 12 | 9 |
| **Starting Price** | - | US$50,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### UserQ

- A/B Testing
- Activity Dashboard
- Alerts/Notifications
- Customer Segmentation
- Customizable Categories
- Customizable Fields
- Customizable Questions
- Email Reminders
- Engagement Tracking
- Quantitative Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Usability Testing

### Lightster

- A/B Testing
- Activity Dashboard
- Alerts/Notifications
- Customer Segmentation
- Customizable Categories
- Customizable Fields
- Customizable Questions
- Customizable Reports
- Email Reminders
- Engagement Tracking
- Face-to-Face
- For Websites
- Quantitative Metrics
- Real-Time Analytics
- Real-Time Data
- Reminders
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Usability Testing

## Links

- [View UserQ Profile](https://www.getapp.za.com/software/2066850/userq)
- [View Lightster Profile](https://www.getapp.za.com/software/2073473/lightster)
- [View Original Comparison](https://www.getapp.za.com/compare/2066850/2073473/userq/vs/lightster)

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