SimpleWorks vs OnviSource OmVista
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Overview
SimpleCRM is an AI-enabled CRM solution for midsize to large businesses in the Asia Pacific region. The solution supports a portfolio of products that cater to various business requirements such as accounting, CRM, marketing, and more.
SimpleCRM is an AI-enabled CRM solution for midsize to large businesses in the Asia Pacific region. The solution supports a portfolio of products...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat
OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and overall productivity.
OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$30.00/year
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.1/ 5Features
4.4/ 5Customer Service
4.5/ 5Value for Money
4.3/ 5Ease of Use
4.6/ 5Features
4.6/ 5Customer Service
5/ 5Value for Money
5/ 5Features
Total features 227
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Analysis
- Ad hoc Query
- Ad hoc Reporting
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Application Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assignment Management
- Attended Automation
- Audio Capture
- Audit Management
- Audit Trail
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Transcription
- Autoresponders
- Backup and Recovery
- Behavior Analytics
- Behavior Tracking
- Browsing History
- Business Process Automation
- Business Process Control
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tagging
- Call Tracking
- Call Transcription
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Case Management
- Categorisation/Grouping
- Channel Management
- Charting
- Chat Transcript
- Chat/Messaging
- Chatbot
- Churn Management
- Click Tracking
- Client Management
- Code-free Development
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Creation
- Content Management
- Contextual Guidance
- Conversion Tracking
- Corrective and Preventive Actions (CAPA)
- Customer Complaint Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Analysis Tools
- Data Capture and Transfer
- Data Connectors
- Data Discovery
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Migration
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Database Support
- Document Automation
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Address Extraction
- Email Alerts
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Employee Activity Monitoring
- Employee Coaching Tools
- Engagement Tracking
- Event Marketing Software
- Event Triggered Actions
- Feedback Management
- File Management
- File Sharing
- File Transfer
- For Financial Institutions
- For Insurance Industry
- For Sales Teams/Organizations
- Forecasting
- Forms Automation
- Forms Management
- GDPR Compliance
- Goal Setting/Tracking
- Graphical Workflow Editor
- Historical Reporting
- IVR
- Idle Time Monitoring
- Image Library
- Image Recognition
- Insurance Management
- Integration into Third Party Applications
- Intent Recognition
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Issue Tracking
- KPI Monitoring
- Kanban Board
- Keystroke Recording
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Language Detection
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Leaderboards
- List Management
- Live Chat
- Marketing Automation
- Marketing Reports
- Mass Texting
- Message Personalization
- Metadata Management
- Mobile Access
- Mobile App
- Mobile Optimization
- Mobile Survey
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Multi-Screen Recording
- Multiple Data Sources
- Multiple Scoring Models
- Multiple User Accounts
- NPS Survey Structure
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- No-Code
- On-Demand Recording
- Opportunity Management
- Optical Character Recognition
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pre-Configured Bot
- Predictive Analytics
- Preview Functionality
- Prioritization
- Process Builder
- Process Change Tracking
- Process Control
- Process Modeling & Designing
- Process/Workflow Automation
- Product Catalog
- Productivity Analysis
- Progress Tracking
- Project Workflow
- Prospecting Tools
- Quality Assurance
- Quality Management
- Query Builder
- Question Branching
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Referral Tracking
- Relationship Tracking
- Reminders
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Revenue Management
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduled Messaging
- Scheduled Recording
- Scheduled/Automated Reports
- Scheduling
- Screen Activity Recording
- Screen Capture
- Screen Recording Software
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Service Portal
- Self-Service Search
- Self-service Analytics
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Shared Inboxes
- Single Sign On
- Social Media Integration
- Social Media Monitoring
- Speech Recognition
- Speech-to-Text Analysis
- Strategic Planning
- Support Audio/Images/Video
- Support Ticket Management
- Support Ticket Tracking
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Template Management
- Templates
- Territory Management
- Text Analysis
- Third-Party Integrations
- Transfers/Routing
- Trend Analysis
- Unattended Automation
- User Management
- Version Control
- Video Call Recording
- Visual Analytics
- Voice Mail
- WYSIWYG Editor
- Web Forms
- Widgets
- Workflow Configuration
- Workflow Management
Total features 164
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Analysis
- Ad hoc Query
- Ad hoc Reporting
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Application Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assignment Management
- Attended Automation
- Audio Capture
- Audit Management
- Audit Trail
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Transcription
- Autoresponders
- Backup and Recovery
- Behavior Analytics
- Behavior Tracking
- Browsing History
- Business Process Automation
- Business Process Control
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tagging
- Call Tracking
- Call Transcription
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Case Management
- Categorisation/Grouping
- Channel Management
- Charting
- Chat Transcript
- Chat/Messaging
- Chatbot
- Churn Management
- Click Tracking
- Client Management
- Code-free Development
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Creation
- Content Management
- Contextual Guidance
- Conversion Tracking
- Corrective and Preventive Actions (CAPA)
- Customer Complaint Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Analysis Tools
- Data Capture and Transfer
- Data Connectors
- Data Discovery
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Migration
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Database Support
- Document Automation
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Address Extraction
- Email Alerts
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Employee Activity Monitoring
- Employee Coaching Tools
- Engagement Tracking
- Event Marketing Software
- Event Triggered Actions
- Feedback Management
- File Management
- File Sharing
- File Transfer
- For Financial Institutions
- For Insurance Industry
- For Sales Teams/Organizations
- Forecasting
- Forms Automation
- Forms Management
- GDPR Compliance
- Goal Setting/Tracking
- Graphical Workflow Editor
- Historical Reporting
- IVR
- Idle Time Monitoring
- Image Library
- Image Recognition
- Insurance Management
- Integration into Third Party Applications
- Intent Recognition
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Issue Tracking
- KPI Monitoring
- Kanban Board
- Keystroke Recording
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Language Detection
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Leaderboards
- List Management
- Live Chat
- Marketing Automation
- Marketing Reports
- Mass Texting
- Message Personalization
- Metadata Management
- Mobile Access
- Mobile App
- Mobile Optimization
- Mobile Survey
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Multi-Screen Recording
- Multiple Data Sources
- Multiple Scoring Models
- Multiple User Accounts
- NPS Survey Structure
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- No-Code
- On-Demand Recording
- Opportunity Management
- Optical Character Recognition
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pre-Configured Bot
- Predictive Analytics
- Preview Functionality
- Prioritization
- Process Builder
- Process Change Tracking
- Process Control
- Process Modeling & Designing
- Process/Workflow Automation
- Product Catalog
- Productivity Analysis
- Progress Tracking
- Project Workflow
- Prospecting Tools
- Quality Assurance
- Quality Management
- Query Builder
- Question Branching
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Referral Tracking
- Relationship Tracking
- Reminders
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Revenue Management
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduled Messaging
- Scheduled Recording
- Scheduled/Automated Reports
- Scheduling
- Screen Activity Recording
- Screen Capture
- Screen Recording Software
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Service Portal
- Self-Service Search
- Self-service Analytics
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Shared Inboxes
- Single Sign On
- Social Media Integration
- Social Media Monitoring
- Speech Recognition
- Speech-to-Text Analysis
- Strategic Planning
- Support Audio/Images/Video
- Support Ticket Management
- Support Ticket Tracking
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Template Management
- Templates
- Territory Management
- Text Analysis
- Third-Party Integrations
- Transfers/Routing
- Trend Analysis
- Unattended Automation
- User Management
- Version Control
- Video Call Recording
- Visual Analytics
- Voice Mail
- WYSIWYG Editor
- Web Forms
- Widgets
- Workflow Configuration
- Workflow Management
Integrations
- Ameyo
- Asterisk
- Dialpad
- Docusign
- Finacle
- Genesys
- Joon
- Mailchimp
- Metabase
- Microsoft Power BI
- Microsoft Teams
- Nuance
- Ozonetel
- PayPal
- Telegram
- TigerConnect
- Twitter/X
- Viber
- Voci
- Ameyo
- Asterisk
- Dialpad
- Docusign
- Finacle
- Genesys
- Joon
- Mailchimp
- Metabase
- Microsoft Power BI
- Microsoft Teams
- Nuance
- Ozonetel
- PayPal
- Telegram
- TigerConnect
- Twitter/X
- Viber
- Voci
