respond.io vs WATI
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Overview
Respond.io is a marketing, sales & support inbox platform that powers the future of business communications by connecting customers from any channel such as WhatsApp, Telegram, LINE, Viber & even email to be responded to from one centralized dashboard by teams of all sizes.
Respond.io is a marketing, sales & support inbox platform that powers the future of business communications by connecting customers from any channel...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.
Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$99.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$39.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.3/ 5Features
4/ 5Customer Service
4.3/ 5Value for Money
4.5/ 5Ease of Use
4.6/ 5Features
4.4/ 5Customer Service
4.3/ 5Value for Money
4.3/ 5Features
Total features 20
- AI/Machine Learning
- API
- Activity Dashboard
- Automated Responses
- Autoresponders
- CRM
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Contact Management
- Customer Database
- Customer Experience Management
- Customer Service Analytics
- Drag & Drop
- Email Management
- File Sharing
- For Developers
- Inbox Management
- Interaction Tracking
- Lead Management
- Live Chat
- Mass Texting
- Mobile Access
- Multi-Channel Communication
- Natural Language Processing
- Offline Form
- Performance Metrics
- Pre-Configured Bot
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- SMS Messaging
- Self Service Portal
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Virtual Assistant
- Workflow Management
Total features 30
- AI/Machine Learning
- API
- Activity Dashboard
- Automated Responses
- Autoresponders
- CRM
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Contact Management
- Customer Database
- Customer Experience Management
- Customer Service Analytics
- Drag & Drop
- Email Management
- File Sharing
- For Developers
- Inbox Management
- Interaction Tracking
- Lead Management
- Live Chat
- Mass Texting
- Mobile Access
- Multi-Channel Communication
- Natural Language Processing
- Offline Form
- Performance Metrics
- Pre-Configured Bot
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- SMS Messaging
- Self Service Portal
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Virtual Assistant
- Workflow Management
Integrations
- ActiveCampaign
- Google Sheets
- HubSpot CMS Hub
- HubSpot CRM
- Klaviyo
- Messenger
- Pabbly Connect
- Pipedrive
- Shopify
- Slack
- Telegram
- Viber
- WooCommerce
- Zapier
- Zoho CRM Plus
- Zoho Flow
- ActiveCampaign
- Google Sheets
- HubSpot CMS Hub
- HubSpot CRM
- Klaviyo
- Messenger
- Pabbly Connect
- Pipedrive
- Shopify
- Slack
- Telegram
- Viber
- WooCommerce
- Zapier
- Zoho CRM Plus
- Zoho Flow