Respond.io is a marketing, sales & support inbox platform that powers the future of business communications by connecting customers from any channel such as WhatsApp, Telegram, LINE, Viber & even email to be responded to from one centralized dashboard by teams of all sizes.
Respond.io is a marketing, sales & support inbox platform that powers the future of business communications by connecting customers from any channel...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.
Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$99.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.2 /5
(12)

Ease of Use

4.3/ 5

Features

4/ 5

Customer Service

4.3/ 5

Value for Money

4.5/ 5

Overall rating

4.6 /5
(152)

Ease of Use

4.6/ 5

Features

4.4/ 5

Customer Service

4.3/ 5

Value for Money

4.3/ 5

Total features 20

  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Automated Responses
  • Autoresponders
  • CRM
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Communication Management
  • Contact Management
  • Customer Database
  • Customer Experience Management
  • Customer Service Analytics
  • Drag & Drop
  • Email Management
  • File Sharing
  • For Developers
  • Inbox Management
  • Interaction Tracking
  • Lead Management
  • Live Chat
  • Mass Texting
  • Mobile Access
  • Multi-Channel Communication
  • Natural Language Processing
  • Offline Form
  • Performance Metrics
  • Pre-Configured Bot
  • Proactive Chat
  • Real-time Consumer-facing Chat
  • Reporting/Analytics
  • SMS Messaging
  • Self Service Portal
  • Support Ticket Management
  • Third-Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Virtual Assistant
  • Workflow Management

Total features 30

  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Automated Responses
  • Autoresponders
  • CRM
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Communication Management
  • Contact Management
  • Customer Database
  • Customer Experience Management
  • Customer Service Analytics
  • Drag & Drop
  • Email Management
  • File Sharing
  • For Developers
  • Inbox Management
  • Interaction Tracking
  • Lead Management
  • Live Chat
  • Mass Texting
  • Mobile Access
  • Multi-Channel Communication
  • Natural Language Processing
  • Offline Form
  • Performance Metrics
  • Pre-Configured Bot
  • Proactive Chat
  • Real-time Consumer-facing Chat
  • Reporting/Analytics
  • SMS Messaging
  • Self Service Portal
  • Support Ticket Management
  • Third-Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Virtual Assistant
  • Workflow Management
  • ActiveCampaign
  • Google Sheets
  • HubSpot CMS Hub
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Messenger
  • Pabbly Connect
  • Pipedrive
  • Shopify
  • Slack
  • Telegram
  • Viber
  • WhatsApp
  • WooCommerce
  • Zapier
  • Zoho CRM Plus
  • Zoho Flow
  • ActiveCampaign
  • Google Sheets
  • HubSpot CMS Hub
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Messenger
  • Pabbly Connect
  • Pipedrive
  • Shopify
  • Slack
  • Telegram
  • Viber
  • WhatsApp
  • WooCommerce
  • Zapier
  • Zoho CRM Plus
  • Zoho Flow