SurveyMonkey vs Zoho Forms
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Overview
Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation.
Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Build powerful forms online. Gather actionable data, integrate with other apps online and automate your workflows on the go.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$25.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$12.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.5/ 5Customer Service
4.3/ 5Value for Money
4.4/ 5Ease of Use
4.5/ 5Features
4.4/ 5Customer Service
4.3/ 5Value for Money
4.5/ 5Features
Total features 90
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Trail
- Autofill
- Barcode/Ticket Scanning
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Collaboration Tools
- Commenting/Notes
- Conditional Logic
- Configurable Workflow
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Import/Export
- Data Retrieval
- Data Visualization
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Engagement Tracking
- Feedback Management
- File Storage
- Forms Creation & Design
- Forms Management
- Full Text Search
- Information Governance
- Interactive Content
- Live Results Sharing
- Mobile Access
- Mobile Survey
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Offline Access
- Offline Response Collection
- Online Polling
- Performance Metrics
- Predictive Analytics
- Process/Workflow Automation
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Version Control
- Visual Analytics
- Web Forms
- Website Integration
- Workflow Management
Total features 44
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Trail
- Autofill
- Barcode/Ticket Scanning
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Collaboration Tools
- Commenting/Notes
- Conditional Logic
- Configurable Workflow
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Import/Export
- Data Retrieval
- Data Visualization
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Engagement Tracking
- Feedback Management
- File Storage
- Forms Creation & Design
- Forms Management
- Full Text Search
- Information Governance
- Interactive Content
- Live Results Sharing
- Mobile Access
- Mobile Survey
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Offline Access
- Offline Response Collection
- Online Polling
- Performance Metrics
- Predictive Analytics
- Process/Workflow Automation
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Version Control
- Visual Analytics
- Web Forms
- Website Integration
- Workflow Management
Integrations
- 2Checkout
- Bigin by Zoho CRM
- Birdeye
- Dataddo
- Eventbrite
- Freshservice
- Google Docs
- Google Drive
- Google Forms
- Google Sheets
- Google Workspace
- Hootsuite
- HubSpot CRM
- Mailchimp
- Marketo Engage
- Marketo Sales Connect
- Microsoft Excel
- Microsoft Teams
- OneDrive
- Oracle Eloqua Marketing Automation
- PayPal
- Razorpay
- Robly
- Salesforce Sales Cloud
- SentiSum
- Slack
- Tableau
- Tremendous
- WordPress
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Flow
- Zoho PageSense
- Zoho Projects
- Zoho Recruit
- Zoho SalesIQ
- Zoho Sheet
- authorize.net
- 2Checkout
- Bigin by Zoho CRM
- Birdeye
- Dataddo
- Eventbrite
- Freshservice
- Google Docs
- Google Drive
- Google Forms
- Google Sheets
- Google Workspace
- Hootsuite
- HubSpot CRM
- Mailchimp
- Marketo Engage
- Marketo Sales Connect
- Microsoft Excel
- Microsoft Teams
- OneDrive
- Oracle Eloqua Marketing Automation
- PayPal
- Razorpay
- Robly
- Salesforce Sales Cloud
- SentiSum
- Slack
- Tableau
- Tremendous
- WordPress
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Flow
- Zoho PageSense
- Zoho Projects
- Zoho Recruit
- Zoho SalesIQ
- Zoho Sheet
- authorize.net