SurveyMonkey vs Zonka Feedback
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Overview
Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation.
Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts
Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$25.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$29.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.5/ 5Customer Service
4.3/ 5Value for Money
4.4/ 5Ease of Use
4.7/ 5Features
4.7/ 5Customer Service
4.9/ 5Value for Money
4.9/ 5Features
Total features 90
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Audience Targeting
- Autofill
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Contact Database
- Contact Management
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Import/Export
- Data Visualization
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Forms Creation & Design
- Forms Management
- Interactive Content
- Knowledge Management
- Landing Pages/Web Forms
- Live Results Sharing
- Message Personalization
- Mobile Access
- Mobile Coupons
- Mobile Survey
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Response Collection
- Online Polling
- Performance Management
- Performance Metrics
- Predictive Analytics
- Process/Workflow Automation
- Pulse Surveys
- Purchasing & Receiving
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Validation
- SMS Messaging
- SSL Security
- Scheduled Messaging
- Search/Filter
- Segmentation
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics
- Web Forms
- Website Integration
- Workflow Management
Total features 78
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Audience Targeting
- Autofill
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Contact Database
- Contact Management
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Import/Export
- Data Visualization
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Forms Creation & Design
- Forms Management
- Interactive Content
- Knowledge Management
- Landing Pages/Web Forms
- Live Results Sharing
- Message Personalization
- Mobile Access
- Mobile Coupons
- Mobile Survey
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Response Collection
- Online Polling
- Performance Management
- Performance Metrics
- Predictive Analytics
- Process/Workflow Automation
- Pulse Surveys
- Purchasing & Receiving
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Validation
- SMS Messaging
- SSL Security
- Scheduled Messaging
- Search/Filter
- Segmentation
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics
- Web Forms
- Website Integration
- Workflow Management
Integrations
- ActiveCampaign
- Airtable
- Birdeye
- Constant Contact
- Dataddo
- Eventbrite
- Freshdesk
- Freshservice
- Google Drive
- Google Forms
- Google Sheets
- Help Scout
- Hootsuite
- HubSpot CRM
- Intercom
- Mailchimp
- Marketo Engage
- Marketo Sales Connect
- Meta for Business
- Microsoft Excel
- Microsoft Teams
- OneDrive
- Oracle Eloqua Marketing Automation
- Pipedrive
- Plivo
- Robly
- Salesforce Sales Cloud
- SentiSum
- Shopify
- Slack
- Tableau
- Tremendous
- Twilio
- Twitter/X
- Zapier
- Zendesk Suite
- ActiveCampaign
- Airtable
- Birdeye
- Constant Contact
- Dataddo
- Eventbrite
- Freshdesk
- Freshservice
- Google Drive
- Google Forms
- Google Sheets
- Help Scout
- Hootsuite
- HubSpot CRM
- Intercom
- Mailchimp
- Marketo Engage
- Marketo Sales Connect
- Meta for Business
- Microsoft Excel
- Microsoft Teams
- OneDrive
- Oracle Eloqua Marketing Automation
- Pipedrive
- Plivo
- Robly
- Salesforce Sales Cloud
- SentiSum
- Shopify
- Slack
- Tableau
- Tremendous
- Twilio
- Twitter/X
- Zapier
- Zendesk Suite
