Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them.
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Solvemate enables brands to deliver quality customer service through meaningful conversations.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • Subscription

Starting from

€349,00/month

  • Subscription

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Overall rating

4,6 /5
(19)
Ease of Use
4,1/5
Features & Functionality
4,3/5
Customer Service
4,9/5
Value for Money
4,4/5

Total features 65

  • "What If" Scenarios
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Applications Management
  • Appointment Scheduling
  • Auto-Responders
  • Automatic Backup
  • CRM
  • Canned Responses
  • Cataloging/Categorization
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Content Management
  • Contextual Guidance
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Forms
  • Decision Support Software
  • Email Management
  • Email Templates
  • Feedback Management
  • File Sharing
  • File Transfer
  • For eCommerce
  • Help Desk Management
  • Inbox Management
  • Intent Recognition
  • Interaction Tracking
  • Issue Management
  • Knowledge Base Management
  • Lead Qualification
  • Live Chat
  • Machine Learning
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Natural Language Processing
  • Offline Form
  • Performance Metrics
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Process/Workflow Automation
  • Queue Management
  • Ratings / Reviews
  • Real Time Monitoring
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Speech Recognition
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Editing
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Factor Authentication
  • Version Control
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Workflow Management

Total features 37

  • "What If" Scenarios
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Applications Management
  • Appointment Scheduling
  • Auto-Responders
  • Automatic Backup
  • CRM
  • Canned Responses
  • Cataloging/Categorization
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Content Management
  • Contextual Guidance
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Forms
  • Decision Support Software
  • Email Management
  • Email Templates
  • Feedback Management
  • File Sharing
  • File Transfer
  • For eCommerce
  • Help Desk Management
  • Inbox Management
  • Intent Recognition
  • Interaction Tracking
  • Issue Management
  • Knowledge Base Management
  • Lead Qualification
  • Live Chat
  • Machine Learning
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Natural Language Processing
  • Offline Form
  • Performance Metrics
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Process/Workflow Automation
  • Queue Management
  • Ratings / Reviews
  • Real Time Monitoring
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Speech Recognition
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Editing
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Factor Authentication
  • Version Control
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Workflow Management
  • Desk.com
  • Facebook
  • Freshdesk
  • Google Analytics
  • Intercom
  • Jira
  • Magento Commerce
  • Salesforce Sales Cloud
  • Slack
  • Zendesk
  • Desk.com
  • Facebook
  • Freshdesk
  • Google Analytics
  • Intercom
  • Jira
  • Magento Commerce
  • Salesforce Sales Cloud
  • Slack
  • Zendesk