Overview
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them.
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences...
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- FAQs
- Knowledge Base
- Online Support
- Phone Support
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales.
Increase conversions and sales, improve support, and grow faster with HelpCrunch.
Features:
- Live Chat
- Auto Messages
- Email Marketing
- Help Desk
- Knowledge Base
- Popups
Try HelpCrunch Free!
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales.
Increase conversions and sales, improve support, and...
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- FAQs
- Knowledge Base
- Online Support
- Phone Support
Images
Pricing
Starting from
N/A
- Subscription
Starting from
US$15,00/month
- Subscription
Reviews
Ease of Use
4,4/5Features & Functionality
4,2/5Customer Service
4,4/5Value for Money
4,6/5Ease of Use
4,7/5Features & Functionality
4,6/5Customer Service
4,8/5Value for Money
4,8/5Features
Total features 74
- API
- Access Control
- Action Management
- Activity Dashboard
- Alerts / Escalation
- Applicant Tracking
- Application Integration
- Archiving & Retention
- Assessment Management
- Assignment Management
- Auto-Responders
- Automated Sales
- Automated Scheduling
- Automatic Lead Distribution
- Automatic Notifications
- Behavior Tracking
- Built-In Database
- CRM Integration
- Campaign Management
- Chat
- Chat Transcript
- Client Management
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact History
- Custom Fields
- Custom Forms
- Customer Accounts
- Customer Activity Reporting
- Customer Complaint Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Profiling
- Customer Segmentation
- Customer Service Analytics
- Data Import/Export
- Drip Marketing
- Email Alerts
- Email Integration
- Email Marketing Management
- Email Notifications
- Email Templates
- Email Tracking
- Event Triggered Actions
- Feedback Collection
- Feedback Management
- File Transfer
- Filtered Views
- Forms Management
- Geotargeting
- Help Desk Integration
- Help Desk Management
- History Tracking
- Inbox Management
- Instant Messaging
- Knowledge Base Management
- Lead Capture
- Lead Nurturing
- Location Tracking
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Password Management
- Permission Management
- Personalized Profiles
- Prioritizing
- Pulse Surveys
- Queue Manager
- Ratings & Reviews
- Real Time Data
- Real Time Monitoring
- Remote Control
- Reporting & Statistics
- Request Routing
- Resource Management
- Role-Based Permissions
- SMS Integration
- Search Functionality
- Single Sign On
- Social Media Integration
- Software Development Kit
- Spell Correction
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Survey Management
- Surveys & Feedback
- Tagging
- Third Party Integration
- Two-Way Audio & Video
- User Defined Attributes
- User Management
- Video Streaming
- Visitor Tracking
- Widgets
- eCommerce Integration
Total features 80
- API
- Access Control
- Action Management
- Activity Dashboard
- Alerts / Escalation
- Applicant Tracking
- Application Integration
- Archiving & Retention
- Assessment Management
- Assignment Management
- Auto-Responders
- Automated Sales
- Automated Scheduling
- Automatic Lead Distribution
- Automatic Notifications
- Behavior Tracking
- Built-In Database
- CRM Integration
- Campaign Management
- Chat
- Chat Transcript
- Client Management
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact History
- Custom Fields
- Custom Forms
- Customer Accounts
- Customer Activity Reporting
- Customer Complaint Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Profiling
- Customer Segmentation
- Customer Service Analytics
- Data Import/Export
- Drip Marketing
- Email Alerts
- Email Integration
- Email Marketing Management
- Email Notifications
- Email Templates
- Email Tracking
- Event Triggered Actions
- Feedback Collection
- Feedback Management
- File Transfer
- Filtered Views
- Forms Management
- Geotargeting
- Help Desk Integration
- Help Desk Management
- History Tracking
- Inbox Management
- Instant Messaging
- Knowledge Base Management
- Lead Capture
- Lead Nurturing
- Location Tracking
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Password Management
- Permission Management
- Personalized Profiles
- Prioritizing
- Pulse Surveys
- Queue Manager
- Ratings & Reviews
- Real Time Data
- Real Time Monitoring
- Remote Control
- Reporting & Statistics
- Request Routing
- Resource Management
- Role-Based Permissions
- SMS Integration
- Search Functionality
- Single Sign On
- Social Media Integration
- Software Development Kit
- Spell Correction
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Survey Management
- Surveys & Feedback
- Tagging
- Third Party Integration
- Two-Way Audio & Video
- User Defined Attributes
- User Management
- Video Streaming
- Visitor Tracking
- Widgets
- eCommerce Integration
Integrations
- AmeriCommerce
- Google Analytics
- Jira
- LogMeIn Rescue
- Magento Commerce
- Salesforce Sales Cloud
- Slack
- Wordpress
- Zendesk
- AmeriCommerce
- Google Analytics
- Jira
- LogMeIn Rescue
- Magento Commerce
- Salesforce Sales Cloud
- Slack
- Wordpress
- Zendesk
