Salesforce Marketing Cloud vs SugarCRM

Meet Salesforce Marketing Cloud, the leading marketing solution to increase engagement with every consumer.

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
SugarCRM is an all-in-one CRM platform that aligns sales, marketing, and service teams to drive enhanced productivity and growth. It's a cost-effective, realiable CRM solution, highly regarded for its user-friendly design, and robust integrations. Ideal for B2B medium to large-sized companies.
SugarCRM is an all-in-one CRM platform that aligns sales, marketing, and service teams to drive enhanced productivity and growth. It's a cost-effectiv...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$25.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$49.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.2 /5
(519)

Ease of Use

3.8/ 5

Features

4.3/ 5

Customer Service

3.9/ 5

Value for Money

3.8/ 5

Overall rating

3.8 /5
(412)

Ease of Use

3.7/ 5

Features

3.8/ 5

Customer Service

3.7/ 5

Value for Money

3.8/ 5

Total features 167

  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad Network Integration
  • Ad hoc Reporting
  • Alerts/Notifications
  • Archiving & Retention
  • Asset Lifecycle Management
  • Audience Targeting
  • Audio File Management
  • Automated Publishing
  • Autoresponders
  • Batch Processing
  • Behavior Tracking
  • Behavioral Analytics
  • Brand Management
  • Brand Tracking
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Canned Responses
  • Categorisation/Grouping
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Competitive Analysis
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Scoring
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Connectors
  • Data Enrichment
  • Data Import/Export
  • Data Recovery
  • Data Visualization
  • Demographic/Firmographic Data
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Forms
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Field Sales Management
  • File Management
  • Filtering
  • For Marketing and Advertising
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Full Text Search
  • Image Editing
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • KPI Monitoring
  • Keyword Filtering
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Marketing Calendar
  • Marketing Management
  • Metadata Management
  • Mobile Access
  • Mobile Optimization
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Attribution
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Channel Social Integration
  • Multi-Language
  • Multiple Scoring Models
  • Multiple User Accounts
  • Multivariate Testing
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Post Scheduling
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Proposal Generation
  • Prospecting Tools
  • Publish Scheduling
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Rewards Management
  • Role-Based Permissions
  • Routing
  • SEO Management
  • SMS Marketing
  • Sales Activity Management
  • Sales Analytics
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Shared Contacts
  • Shared Inboxes
  • Signature Management
  • Single Page View
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Spam Blocker
  • Subscriber Management
  • Support Ticket Management
  • Tagging
  • Task Management
  • Template Management
  • Territory Management
  • Text Editing
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Version Control
  • Video Support
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Analytics
  • Website Management
  • Website Visitor Tracking
  • Whitelisting/Blacklisting
  • Workflow Management
  • eCommerce Management

Total features 126

  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad Network Integration
  • Ad hoc Reporting
  • Alerts/Notifications
  • Archiving & Retention
  • Asset Lifecycle Management
  • Audience Targeting
  • Audio File Management
  • Automated Publishing
  • Autoresponders
  • Batch Processing
  • Behavior Tracking
  • Behavioral Analytics
  • Brand Management
  • Brand Tracking
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Canned Responses
  • Categorisation/Grouping
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Competitive Analysis
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Scoring
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Connectors
  • Data Enrichment
  • Data Import/Export
  • Data Recovery
  • Data Visualization
  • Demographic/Firmographic Data
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Forms
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Field Sales Management
  • File Management
  • Filtering
  • For Marketing and Advertising
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Full Text Search
  • Image Editing
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • KPI Monitoring
  • Keyword Filtering
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Marketing Calendar
  • Marketing Management
  • Metadata Management
  • Mobile Access
  • Mobile Optimization
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Attribution
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Channel Social Integration
  • Multi-Language
  • Multiple Scoring Models
  • Multiple User Accounts
  • Multivariate Testing
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Post Scheduling
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Proposal Generation
  • Prospecting Tools
  • Publish Scheduling
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Rewards Management
  • Role-Based Permissions
  • Routing
  • SEO Management
  • SMS Marketing
  • Sales Activity Management
  • Sales Analytics
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Shared Contacts
  • Shared Inboxes
  • Signature Management
  • Single Page View
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Spam Blocker
  • Subscriber Management
  • Support Ticket Management
  • Tagging
  • Task Management
  • Template Management
  • Territory Management
  • Text Editing
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Version Control
  • Video Support
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Analytics
  • Website Management
  • Website Visitor Tracking
  • Whitelisting/Blacklisting
  • Workflow Management
  • eCommerce Management
  • 8x8 Cloud Communication Platform
  • Acuity Scheduling
  • Adobe Workfront
  • Aircall
  • AmazingMail
  • Brevo
  • CData Arc
  • Campaign Monitor by Marigold
  • ChatGPT
  • CloudAgent
  • CloudHub
  • Constant Contact
  • DealHub
  • Docusign
  • Drift
  • Dropbox Business
  • Google Maps
  • Hootsuite
  • HubSpot CMS Hub
  • HubSpot CRM
  • HubSpot Sales Hub
  • Jira
  • LinkedIn for Business
  • LiveOps
  • Mailchimp
  • Marketo Engage
  • Marketo Sales Connect
  • Meta for Business
  • Oktopost
  • Olark
  • PandaDoc
  • PhoneBurner
  • RT DocuSign
  • RingCentral Engage Digital
  • RingCentral Engage Voice
  • Ringover
  • SalesLoft
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Sales Cloud
  • Shopify
  • Shopify Collabs
  • Shopify POS
  • Shopify Plus
  • Slack
  • Triblio
  • Twitter/X
  • Typeform
  • Vidyard
  • WhosOn
  • Zapier
  • Zendesk Suite
  • sales-i
  • 8x8 Cloud Communication Platform
  • Acuity Scheduling
  • Adobe Workfront
  • Aircall
  • AmazingMail
  • Brevo
  • CData Arc
  • Campaign Monitor by Marigold
  • ChatGPT
  • CloudAgent
  • CloudHub
  • Constant Contact
  • DealHub
  • Docusign
  • Drift
  • Dropbox Business
  • Google Maps
  • Hootsuite
  • HubSpot CMS Hub
  • HubSpot CRM
  • HubSpot Sales Hub
  • Jira
  • LinkedIn for Business
  • LiveOps
  • Mailchimp
  • Marketo Engage
  • Marketo Sales Connect
  • Meta for Business
  • Oktopost
  • Olark
  • PandaDoc
  • PhoneBurner
  • RT DocuSign
  • RingCentral Engage Digital
  • RingCentral Engage Voice
  • Ringover
  • SalesLoft
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Sales Cloud
  • Shopify
  • Shopify Collabs
  • Shopify POS
  • Shopify Plus
  • Slack
  • Triblio
  • Twitter/X
  • Typeform
  • Vidyard
  • WhosOn
  • Zapier
  • Zendesk Suite
  • sales-i