Creately vs SysAid
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Overview
Creately offers multiple features to simplify work management throughout the organization and improve cross-functional team collaboration. It’s a cloud-based application, therefore all your files can be accessed from anywhere, from any device.
Creately offers multiple features to simplify work management throughout the organization and improve cross-functional team collaboration. It’s a...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.
SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$8.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$79.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.3/ 5Customer Service
4.2/ 5Value for Money
4.3/ 5Ease of Use
4.5/ 5Features
4.5/ 5Customer Service
4.5/ 5Value for Money
4.5/ 5Features
Total features 67
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Auto Update
- Automated Routing
- Availability Management
- Bandwidth Monitoring
- Barcode/Ticket Scanning
- Benchmarking
- Brainstorming
- Business Process Automation
- CMDB
- CPU Monitoring
- Capacity Management
- Change Management
- Charting
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Component Library
- Configurable Workflow
- Configuration Management
- Content Management
- Contract/License Management
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Linking
- Data Visualization
- Design Templates
- Desktop Interface
- Diagramming
- Document Embedding
- Document Management
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Email Management
- Email Templates
- Employee Photos
- Event Logs
- Feedback Management
- File Management
- Flowchart
- Freehand Sketch
- Full Text Search
- Gantt/Timeline View
- Graphical Data Presentation
- Graphical Workflow Editor
- HR Management
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- IT Risk Management
- Idea Ranking
- Ideation
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- License Management
- Live Chat
- Localization Automation
- Macros/Templated Responses
- Maintenance Management
- Mind Maps
- Mobile Access
- Mockup Creation
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multiple Projects
- Multiple User Accounts
- Network Diagram
- Network Monitoring
- Org Chart Creation
- Organizational Charting
- Patch Management
- Performance Metrics
- Performance Monitoring
- Planning Tools
- Presentation Tools
- Preview Functionality
- Prioritization
- Problem Management
- Process Modeling & Designing
- Procurement Management
- Project Management
- Project Planning
- Project Workflow
- Publishing/Sharing
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Release & Deployment
- Release Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Role-Based Permissions
- Rules-Based Workflow
- SSL Security
- Scheduled/Automated Reports
- Screen Capture
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Service Request Management
- Single Sign On
- Social Media Integration
- Status Tracking
- Strategic Planning
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Synchronous Editing
- Tagging
- Task Management
- Task Progress Tracking
- Team Management
- Template Management
- Templates
- Third-Party Integrations
- Ticket Management
- UI Prototyping
- Uptime Reporting
- User Management
- Version Control
- Virtual Assistant
- Visual Analytics
- Whiteboard
- Wireframe Creation
- Workflow Configuration
- Workflow Management
Total features 124
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Auto Update
- Automated Routing
- Availability Management
- Bandwidth Monitoring
- Barcode/Ticket Scanning
- Benchmarking
- Brainstorming
- Business Process Automation
- CMDB
- CPU Monitoring
- Capacity Management
- Change Management
- Charting
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Component Library
- Configurable Workflow
- Configuration Management
- Content Management
- Contract/License Management
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Linking
- Data Visualization
- Design Templates
- Desktop Interface
- Diagramming
- Document Embedding
- Document Management
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Email Management
- Email Templates
- Employee Photos
- Event Logs
- Feedback Management
- File Management
- Flowchart
- Freehand Sketch
- Full Text Search
- Gantt/Timeline View
- Graphical Data Presentation
- Graphical Workflow Editor
- HR Management
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- IT Risk Management
- Idea Ranking
- Ideation
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- License Management
- Live Chat
- Localization Automation
- Macros/Templated Responses
- Maintenance Management
- Mind Maps
- Mobile Access
- Mockup Creation
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multiple Projects
- Multiple User Accounts
- Network Diagram
- Network Monitoring
- Org Chart Creation
- Organizational Charting
- Patch Management
- Performance Metrics
- Performance Monitoring
- Planning Tools
- Presentation Tools
- Preview Functionality
- Prioritization
- Problem Management
- Process Modeling & Designing
- Procurement Management
- Project Management
- Project Planning
- Project Workflow
- Publishing/Sharing
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Release & Deployment
- Release Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Role-Based Permissions
- Rules-Based Workflow
- SSL Security
- Scheduled/Automated Reports
- Screen Capture
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Service Request Management
- Single Sign On
- Social Media Integration
- Status Tracking
- Strategic Planning
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Synchronous Editing
- Tagging
- Task Management
- Task Progress Tracking
- Team Management
- Template Management
- Templates
- Third-Party Integrations
- Ticket Management
- UI Prototyping
- Uptime Reporting
- User Management
- Version Control
- Virtual Assistant
- Visual Analytics
- Whiteboard
- Wireframe Creation
- Workflow Configuration
- Workflow Management
Integrations
- Confluence
- Docusign
- Google Drive
- Google Workspace
- Jira
- Microsoft 365
- Microsoft 365 License Optimization
- Microsoft Power BI
- Microsoft Teams
- Nagios XI
- Office 365 Document Management
- Okta
- OneLogin
- Qlik Sense
- Slack
- TeamViewer Remote
- Trello
- Zapier
- Confluence
- Docusign
- Google Drive
- Google Workspace
- Jira
- Microsoft 365
- Microsoft 365 License Optimization
- Microsoft Power BI
- Microsoft Teams
- Nagios XI
- Office 365 Document Management
- Okta
- OneLogin
- Qlik Sense
- Slack
- TeamViewer Remote
- Trello
- Zapier
