---
description: Compare Mailchimp vs Nextiva for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Mailchimp vs Nextiva | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/3873/ai-marketing-tools/software) > [Mailchimp \<span\>vs\</span\> Nextiva](https://www.getapp.za.com/compare/8268/91289/mailchimp/vs/nextiva)

# Compare Mailchimp vs Nextiva

Canonical: https://www.getapp.za.com/compare/8268/91289/mailchimp/vs/nextiva

> Detailed comparison between Mailchimp and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mailchimp | Nextiva |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 17572 | 914 |
| **Starting Price** | US$13,00 | US$25,00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Videos |

## Key features

### Mailchimp

- API
- CRM
- Collaboration Tools
- Contact Database
- Content Management
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Live Chat
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Offline Response Collection
- Performance Metrics
- Post Scheduling
- Reporting/Analytics
- Social Media Monitoring
- Support Audio/Images/Video
- Survey Builder

### Nextiva

- API
- CRM
- Collaboration Tools
- Contact Database
- Content Management
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Live Chat
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Offline Response Collection
- Performance Metrics
- Post Scheduling
- Reporting/Analytics
- Social Media Monitoring
- Support Audio/Images/Video
- Survey Builder

## Links

- [View Mailchimp Profile](https://www.getapp.za.com/software/8268/mailchimp)
- [View Nextiva Profile](https://www.getapp.za.com/software/91289/nextiva)
- [View Original Comparison](https://www.getapp.za.com/compare/8268/91289/mailchimp/vs/nextiva)

-----

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