SugarCRM vs Keap
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Overview
SugarCRM is an all-in-one CRM platform that aligns sales, marketing, and service teams to drive enhanced productivity and growth. It's a cost-effective, realiable CRM solution, highly regarded for its user-friendly design, and robust integrations.
Ideal for B2B medium to large-sized companies.
SugarCRM is an all-in-one CRM platform that aligns sales, marketing, and service teams to drive enhanced productivity and growth. It's a cost-effectiv...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Step up to all-in-one sales & marketing solution designed for entrepreneurs, startups and larger teams. The platform organizes customer information and daily work in one place so teams have more time to focus on growing the business and delivering great service.
Step up to all-in-one sales & marketing solution designed for entrepreneurs, startups and larger teams. The platform organizes customer information...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$49.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$299.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
3.7/ 5Features
3.8/ 5Customer Service
3.7/ 5Value for Money
3.8/ 5Ease of Use
3.5/ 5Features
4.1/ 5Customer Service
4.0/ 5Value for Money
3.8/ 5Features
Total features 126
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Autoresponders
- Availability Management
- Batch Processing
- Behavior Analytics
- Billing & Invoicing
- Brand Tracking
- Business Process Automation
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Catalog Management
- Channel Management
- Chat/Messaging
- Click Tracking
- Client Database
- Client Management
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Accounts
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Scoring
- Customizable Templates
- Customization
- Dashboard
- Data Enrichment
- Data Import/Export
- Data Security
- Data Synchronization
- Data Visualization
- Demographic/Firmographic Data
- Design Management
- Discount Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Payments
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Field Sales Management
- File Management
- For Financial Institutions
- For Insurance Industry
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Forms Management
- Image Library
- Inbox Management
- Interaction Tracking
- Interactive Content
- Internal Chat Integration
- Inventory Management
- Invoice Management
- Knowledge Base Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- List Management
- Live Chat
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Media Library
- Mobile Access
- Mobile App
- Mobile Optimization
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Channel Social Integration
- Multi-Location
- Multi-Store
- Multiple Scoring Models
- Multivariate Testing
- Newsletter Management
- Online Booking
- Online Forms
- Online Payments
- Opportunity Management
- Order Management
- Order Tracking
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Pricing and Cost Calculations
- Prioritization
- Process/Workflow Automation
- Promotions Management
- Proposal Generation
- Prospecting Tools
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Recurring Appointments
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Responsive Web Design
- Role-Based Permissions
- SEO Management
- SMS Marketing
- SMS Messaging
- Sales Activity Management
- Sales Analytics
- Sales Automation
- Sales Forecasting
- Sales Order Management
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search Marketing
- Search/Filter
- Segmentation
- Sentiment Analysis
- Shared Contacts
- Shopping Cart
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Source Tracking
- Subscriber Management
- Support Ticket Management
- Tagging
- Task Management
- Task Scheduling
- Template Management
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Visitor Tracking
- Visual Analytics
- WYSIWYG Editor
- Web Forms
- Web-based Deployment
- Website Integration
- Website Management
- Website Publishing Options
- Website Visitor Tracking
- Widgets
- Workflow Management
- eCommerce Management
Total features 182
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Autoresponders
- Availability Management
- Batch Processing
- Behavior Analytics
- Billing & Invoicing
- Brand Tracking
- Business Process Automation
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Catalog Management
- Channel Management
- Chat/Messaging
- Click Tracking
- Client Database
- Client Management
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Accounts
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Scoring
- Customizable Templates
- Customization
- Dashboard
- Data Enrichment
- Data Import/Export
- Data Security
- Data Synchronization
- Data Visualization
- Demographic/Firmographic Data
- Design Management
- Discount Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Payments
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Field Sales Management
- File Management
- For Financial Institutions
- For Insurance Industry
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Forms Management
- Image Library
- Inbox Management
- Interaction Tracking
- Interactive Content
- Internal Chat Integration
- Inventory Management
- Invoice Management
- Knowledge Base Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- List Management
- Live Chat
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Media Library
- Mobile Access
- Mobile App
- Mobile Optimization
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Channel Social Integration
- Multi-Location
- Multi-Store
- Multiple Scoring Models
- Multivariate Testing
- Newsletter Management
- Online Booking
- Online Forms
- Online Payments
- Opportunity Management
- Order Management
- Order Tracking
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Pricing and Cost Calculations
- Prioritization
- Process/Workflow Automation
- Promotions Management
- Proposal Generation
- Prospecting Tools
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Recurring Appointments
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Responsive Web Design
- Role-Based Permissions
- SEO Management
- SMS Marketing
- SMS Messaging
- Sales Activity Management
- Sales Analytics
- Sales Automation
- Sales Forecasting
- Sales Order Management
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search Marketing
- Search/Filter
- Segmentation
- Sentiment Analysis
- Shared Contacts
- Shopping Cart
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Source Tracking
- Subscriber Management
- Support Ticket Management
- Tagging
- Task Management
- Task Scheduling
- Template Management
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Visitor Tracking
- Visual Analytics
- WYSIWYG Editor
- Web Forms
- Web-based Deployment
- Website Integration
- Website Management
- Website Publishing Options
- Website Visitor Tracking
- Widgets
- Workflow Management
- eCommerce Management
Integrations
- 40Nuggets
- 8x8 Cloud Communication Platform
- Acuity Scheduling
- AdEspresso
- Adobe Commerce
- Aircall
- AmazingMail
- AppointmentCore
- Arborgold
- Bedrock Data
- BigCommerce
- Birdeye
- Bonjoro
- Booker
- Brevo
- CData Arc
- Call Loop
- Campaign Monitor by Marigold
- ChatGPT
- ClicData
- CloudAgent
- CloudHub
- Constant Contact
- Cyfe
- Deadline Funnel
- DealHub
- Docusign
- Drift
- Dropbox Business
- Eventbrite
- FuseDesk
- Gmail
- GoTo Webinar
- Google Calendar
- Google Contacts
- Google Drive
- Google Maps
- Graphly
- Help Scout
- Higher Logic Thrive
- Hootsuite
- HubSpot CMS Hub
- HubSpot CRM
- HubSpot Sales Hub
- Instapage
- Interact
- Jira
- Jotform
- Justuno
- LeadDyno
- Leadpages
- LeadsBridge
- LinkTrust
- LiveChat
- LiveOps
- MOBIT
- Mailchimp
- Marketo Engage
- Marketo Sales Connect
- Meta for Business
- Microsoft Outlook
- Mobiniti
- Oktopost
- Olark
- OnceHub
- Operations Hub
- OptinMonster
- PandaDoc
- PhoneBurner
- Picreel
- Pipedrive
- Privy
- QuickBooks Online
- QuickBooks Online Advanced
- QuickTapSurvey
- RT DocuSign
- RingCentral Engage Digital
- RingCentral Engage Voice
- Ringover
- SalesLoft
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Setmore
- Shift4Shop
- Shopify
- Shopify Collabs
- Shopify POS
- Shopify Plus
- Slack
- Slemma
- Speak2Leads
- Sync2CRM
- TenFold
- ThriveCart
- Trello
- Triblio
- Twilio
- Typeform
- Webgility
- WebinarJam
- WhosOn
- Wisepops
- Wistia
- WooCommerce
- WordPress
- Workato
- Wufoo
- Xero
- Zapier
- Zen Cart
- Zendesk Suite
- Zoom Workplace
- sales-i
- 40Nuggets
- 8x8 Cloud Communication Platform
- Acuity Scheduling
- AdEspresso
- Adobe Commerce
- Aircall
- AmazingMail
- AppointmentCore
- Arborgold
- Bedrock Data
- BigCommerce
- Birdeye
- Bonjoro
- Booker
- Brevo
- CData Arc
- Call Loop
- Campaign Monitor by Marigold
- ChatGPT
- ClicData
- CloudAgent
- CloudHub
- Constant Contact
- Cyfe
- Deadline Funnel
- DealHub
- Docusign
- Drift
- Dropbox Business
- Eventbrite
- FuseDesk
- Gmail
- GoTo Webinar
- Google Calendar
- Google Contacts
- Google Drive
- Google Maps
- Graphly
- Help Scout
- Higher Logic Thrive
- Hootsuite
- HubSpot CMS Hub
- HubSpot CRM
- HubSpot Sales Hub
- Instapage
- Interact
- Jira
- Jotform
- Justuno
- LeadDyno
- Leadpages
- LeadsBridge
- LinkTrust
- LiveChat
- LiveOps
- MOBIT
- Mailchimp
- Marketo Engage
- Marketo Sales Connect
- Meta for Business
- Microsoft Outlook
- Mobiniti
- Oktopost
- Olark
- OnceHub
- Operations Hub
- OptinMonster
- PandaDoc
- PhoneBurner
- Picreel
- Pipedrive
- Privy
- QuickBooks Online
- QuickBooks Online Advanced
- QuickTapSurvey
- RT DocuSign
- RingCentral Engage Digital
- RingCentral Engage Voice
- Ringover
- SalesLoft
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Setmore
- Shift4Shop
- Shopify
- Shopify Collabs
- Shopify POS
- Shopify Plus
- Slack
- Slemma
- Speak2Leads
- Sync2CRM
- TenFold
- ThriveCart
- Trello
- Triblio
- Twilio
- Typeform
- Webgility
- WebinarJam
- WhosOn
- Wisepops
- Wistia
- WooCommerce
- WordPress
- Workato
- Wufoo
- Xero
- Zapier
- Zen Cart
- Zendesk Suite
- Zoom Workplace
- sales-i