---
description: Compare SugarCRM vs Method CRM for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare SugarCRM vs Method CRM | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Sales Intelligence Software](/directory/3877/sales-intelligence/software) > [SugarCRM \<span\>vs\</span\> Method CRM](https://www.getapp.za.com/compare/8270/90941/sugarcrm/vs/method-crm)

# Compare SugarCRM vs Method CRM

Canonical: https://www.getapp.za.com/compare/8270/90941/sugarcrm/vs/method-crm

> Detailed comparison between SugarCRM and Method CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SugarCRM | Method CRM |
| **Overall rating** | 3.8/5 | 4.2/5 |
| **Total Reviews** | 413 | 139 |
| **Starting Price** | US$59,00 | US$27,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### SugarCRM

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Customer Database
- Customizable Reports
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Multi-Channel Communication
- Opportunity Management
- Pipeline Reports
- Real-Time Data
- Reminders
- Segmentation
- Source Tracking
- Support Ticket Management
- Web Forms
- Web-based Deployment

### Method CRM

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Customer Database
- Customizable Reports
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Multi-Channel Communication
- Opportunity Management
- Pipeline Reports
- Real-Time Data
- Reminders
- Segmentation
- Source Tracking
- Support Ticket Management
- Web Forms
- Web-based Deployment

## Links

- [View SugarCRM Profile](https://www.getapp.za.com/software/8270/sugarcrm)
- [View Method CRM Profile](https://www.getapp.za.com/software/90941/method-crm)
- [View Original Comparison](https://www.getapp.za.com/compare/8270/90941/sugarcrm/vs/method-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare SugarCRM vs Method CRM | GetApp South Africa 2026","description":"Compare SugarCRM vs Method CRM for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/8270/90941/sugarcrm/vs/method-crm","about":[{"@id":"https://www.getapp.za.com/software/8270/sugarcrm#software"},{"@id":"https://www.getapp.za.com/software/90941/method-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/8270/90941/sugarcrm/vs/method-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.za.com/compare/8270/90941/sugarcrm/vs/method-crm#webpage","publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.getapp.za.com/#website"}},{"name":"SugarCRM","description":"SugarCRM is a comprehensive Customer Relationship Management (CRM) platform designed to connect your sales, marketing, and service teams, enabling them to focus on boosting productivity, sales growth, and engaging customers in moments that matter. SugarCRM ensures fast, secure, reliable, and GDPR-compliant data handling for European businesses.\n\n\nUnlimited Access, Unparalleled Support\n\nScale your business without limitations with unrestricted access to modules and fields, API calls, and workflows. SugarCRM also provides dedicated customer support 12/5, ensuring that help is always within reach when you need it. \nMaximise the value of your investment with a dedicated Customer Success Manager to guide you through your CRM journey. Moreover, you can easily integrate SugarCRM to your existing business applications.\n\nPredictable Total Cost of Ownership\n\nWith SugarCRM, there are no hidden costs. Your investment includes product enhancements and upgrades four times a year, database backups, mobile access, two sandboxes, and 60GB of data storage plus 1GB per user, and more.\nAccording to Nucleus Research, SugarCRM users can lower total cost of ownership by up to 32% while delivering similar functionality compared to other CRM solutions.\n\nTrusted by Millions Worldwide\n\nSugarCRM is trusted by millions of users worldwide, including renowned brands like Sennheiser, Tetley, and Backcountry. Users have reported increased revenue, decreased workload, and more revenue from support, testifying to the platform's effectiveness.\n\n\nWhat our customers love about SugarCRM\n\n- Ease of integration: SugarCRM's ability to integrate seamlessly with other systems is a highly valued feature. This includes integration with ERP systems, VoIP, and Jaspersoft, among others.\n\n- Ease of Use: SugarCRM is often praised for its user-friendly interface. Users appreciate the intuitive design that makes it easy to navigate and manage customer relationships effectively. \n\n- Customizability: Users love the flexibility of SugarCRM. The platform allows for extensive customization to suit the specific needs of each business, including unlimited modules and fields.\n\n- Reliable Support: SugarCRM's dedicated customer support is highly praised by users. The availability of a dedicated Customer Success Manager provides users with a reliable point of contact for any issues or queries.\n\n- AI Capabilities: The embedded AI in SugarCRM is a standout feature for many users. It enables intelligent data analysis and decision-making, helping businesses to stay ahead of the curve.\n\n- Transparent Pricing: Users appreciate the clear and predictable pricing structure of SugarCRM. The assurance of no hidden costs gives businesses confidence in their investment.\n\n- SugarCloud utilizes AWS across the globe. Clients choose the region they want to contain their data, and the data stays within that region.\n\nWe use the following regions:\n\nSydney, Australia\nMontreal, Canada\nFrankfurt, Germany\nSingapore\nLondon, United Kingdom\nPortland, Oregon, United States\nSee more: https://www.sugarcrm.com/why-sugar/trust/security/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6e81a4fc-f03f-4c45-9027-c537d6bf319d.gif","url":"https://www.getapp.za.com/software/8270/sugarcrm","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/8270/sugarcrm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":413,"ratingValue":3.8},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Method CRM","description":"Method CRM is the #1 rated CRM for businesses running QuickBooks, built specifically for SMBs who need more flexibility than off-the-shelf software can offer. Method CRM was designed for companies that rely on QuickBooks but need a CRM that adapts to the way they actually operate.\n\nMost CRMs make you change how you work to fit their system. Method CRM works the other way around. It’s fully customizable, so you can build the workflows, screens, and processes your business actually uses without developer resources or enterprise pricing. With Method, businesses can adapt the system as their processes evolve instead of rebuilding their workflows around rigid software.\n\nFor growing businesses that rely on QuickBooks, Method CRM fills the gaps that accounting software alone cannot solve.\nWith a real time two-way sync at its core, Method gives your whole team one place to manage leads, customers, estimates, invoices, and jobs with your accounting data always current across both systems. Because Method CRM connects your front office workflows with your accounting data, it helps sales, operations, and finance teams stay aligned and work from the same information.\n\nTrusted by nearly 4,000 small businesses across construction, field services, manufacturing, warehousing, and professional services, Method CRM supports the workflows these industries rely on every day. Many companies choose Method because it gives them the flexibility to customize their CRM around how they actually do business.\n\nMethod CRM is the #1 rated QuickBooks CRM on the Intuit App Marketplace and a proud Intuit Platinum Partner.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a0724a2e-531e-4575-9e24-a9123e5eb222.jpeg","url":"https://www.getapp.za.com/software/90941/method-crm","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/90941/method-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":139,"ratingValue":4.2},"offers":{"price":"27","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sales Intelligence Software","position":2,"item":"/directory/3877/sales-intelligence/software","@type":"ListItem"},{"name":"SugarCRM vs Method CRM","position":3,"item":"https://www.getapp.za.com/compare/8270/90941/sugarcrm/vs/method-crm","@type":"ListItem"}],"@id":"https://www.getapp.za.com/compare/8270/90941/sugarcrm/vs/method-crm#breadcrumblist"}]}
</script>
