---
description: Compare SugarCRM vs Act! for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare SugarCRM vs Act! | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Sales Intelligence Software](/directory/3877/sales-intelligence/software) > [SugarCRM \<span\>vs\</span\> Act\!](https://www.getapp.za.com/compare/8270/91203/sugarcrm/vs/act)

# Compare SugarCRM vs Act\!

Canonical: https://www.getapp.za.com/compare/8270/91203/sugarcrm/vs/act

> Detailed comparison between SugarCRM and Act\!. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | Act\! |
| **Overall rating** | 3.8/5 | 3.9/5 |
| **Total Reviews** | 412 | 906 |
| **Starting Price** | US$59,00 | US$30,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SugarCRM

- API
- Activity Tracking
- Batch Processing
- Calendar/Reminder System
- Customizable CTAs
- Customizable Reports
- Dashboard
- Engagement Tracking
- For Startups
- Lead Capture
- Lead Management
- Pipeline Reports
- Real-Time Data
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Social Marketing
- Web-based Deployment
- Website Visitor Tracking

### Act\!

- API
- Activity Tracking
- Batch Processing
- Calendar/Reminder System
- Customizable CTAs
- Customizable Reports
- Dashboard
- Engagement Tracking
- For Startups
- Lead Capture
- Lead Management
- Pipeline Reports
- Real-Time Data
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Social Marketing
- Web-based Deployment
- Website Visitor Tracking

## Links

- [View SugarCRM Profile](https://www.getapp.za.com/software/8270/sugarcrm)
- [View Act\! Profile](https://www.getapp.za.com/software/91203/act)
- [View Original Comparison](https://www.getapp.za.com/compare/8270/91203/sugarcrm/vs/act)

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