---
description: Compare LiveChat vs The Service Program for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveChat vs The Service Program | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [LiveChat \<span\>vs\</span\> The Service Program](https://www.getapp.za.com/compare/8385/113911/livechat/vs/the-service-program)

# Compare LiveChat vs The Service Program

Canonical: https://www.getapp.za.com/compare/8385/113911/livechat/vs/the-service-program

> Detailed comparison between LiveChat and The Service Program. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | The Service Program |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 1715 | 59 |
| **Starting Price** | US$25,00 | US$99,95 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveChat

- API
- Activity Tracking
- CRM
- Communication Management
- Customer Database
- Customer History
- Customizable Forms
- Customizable Reports
- Email Management
- Knowledge Management
- Lead Management
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Task Management
- Workflow Management

### The Service Program

- API
- Activity Tracking
- CRM
- Communication Management
- Customer Database
- Customer History
- Customizable Forms
- Customizable Reports
- Email Management
- Knowledge Management
- Lead Management
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Task Management
- Workflow Management

## Links

- [View LiveChat Profile](https://www.getapp.za.com/software/8385/livechat)
- [View The Service Program Profile](https://www.getapp.za.com/software/113911/the-service-program)
- [View Original Comparison](https://www.getapp.za.com/compare/8385/113911/livechat/vs/the-service-program)

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