---
description: Compare LiveChat vs Sinch Engage for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveChat vs Sinch Engage | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [LiveChat \<span\>vs\</span\> Sinch Engage](https://www.getapp.za.com/compare/8385/119059/livechat/vs/messenger-communication-platform)

# Compare LiveChat vs Sinch Engage

Canonical: https://www.getapp.za.com/compare/8385/119059/livechat/vs/messenger-communication-platform

> Detailed comparison between LiveChat and Sinch Engage. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Sinch Engage |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 1723 | 44 |
| **Starting Price** | US$25,00 | US$49,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### LiveChat

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Content Management
- Customer Database
- Customizable Reports
- Dashboard
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Personalization
- Real-Time Data
- Real-Time Reporting
- Reminders
- Survey/Poll Management
- Surveys & Feedback

### Sinch Engage

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Content Management
- Customer Database
- Customizable Reports
- Dashboard
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Personalization
- Real-Time Data
- Real-Time Reporting
- Reminders
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View LiveChat Profile](https://www.getapp.za.com/software/8385/livechat)
- [View Sinch Engage Profile](https://www.getapp.za.com/software/119059/messenger-communication-platform)
- [View Original Comparison](https://www.getapp.za.com/compare/8385/119059/livechat/vs/messenger-communication-platform)

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