LiveChat vs Cisco Jabber
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Overview
LiveChat is an all-in-one customer service platform that helps businesses provide seamless customer service and boost their sales. It’s known for its simple, intuitive design, and ease of use. It integrates with 200+ services and is used by over 37,000 customers in 150 countries.
LiveChat is an all-in-one customer service platform that helps businesses provide seamless customer service and boost their sales. It’s known for its...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web conferencing. Features include file sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more.
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$24.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.5/ 5Customer Service
4.6/ 5Value for Money
4.5/ 5Ease of Use
4.4/ 5Features
4.1/ 5Customer Service
4.2/ 5Value for Money
4.1/ 5Features
Total features 58
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Autoresponders
- CRM
- Call Center Management
- Call Recording
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Conferencing
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Templates
- Drag & Drop
- Electronic Hand Raising
- Email Management
- Email Templates
- Event Management
- Event Triggered Actions
- Feedback Management
- File Sharing
- File Transfer
- Geotargeting
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Macros/Templated Responses
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Offline Form
- Performance Metrics
- Presentation Streaming
- Presentation Tools
- Proactive Chat
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Sales Reports
- Screen Sharing
- Search/Filter
- Self Service Portal
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Tagging
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Call Recording
- Video Conferencing
- Video Streaming
- Visual Analytics
Total features 23
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Autoresponders
- CRM
- Call Center Management
- Call Recording
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Conferencing
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Templates
- Drag & Drop
- Electronic Hand Raising
- Email Management
- Email Templates
- Event Management
- Event Triggered Actions
- Feedback Management
- File Sharing
- File Transfer
- Geotargeting
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Macros/Templated Responses
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Offline Form
- Performance Metrics
- Presentation Streaming
- Presentation Tools
- Proactive Chat
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Sales Reports
- Screen Sharing
- Search/Filter
- Self Service Portal
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Tagging
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Call Recording
- Video Conferencing
- Video Streaming
- Visual Analytics
Integrations
- 1CRM
- 1Password
- 2way
- ActiveCampaign
- Adobe Commerce
- Asana
- Basecamp
- Benchmark Email
- BigCommerce
- Campaign Monitor by Marigold
- Capsule
- ChatBot
- Clearbit
- Close
- Constant Contact
- CoreCommerce
- Dropbox Business
- Drupal
- EKM
- Ecwid
- Evernote Teams
- Firefly
- FreshBooks
- Freshdesk
- FullContact
- GetResponse
- GitHub
- GoDaddy Website Builder
- Gold-Vision CRM
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Docs
- Grasshopper
- Helpmonks
- Highrise
- HubSpot CRM
- HubSpot Marketing Hub
- Instapage
- JIRA Service Management
- Jimdo
- Jira
- Join.Me
- Joomla
- Keap
- Kissmetrics
- Kommo
- Landingi
- LeadSquared
- LogMeIn Rescue
- Magentrix
- Mailchimp
- Meta for Business
- Microsoft Outlook
- Microsoft To Do
- Mixpanel
- Nutshell
- Omnistar Affiliate
- OpenCart
- Ortto
- Pinnacle Cart
- Pipedrive
- Playvox
- Podio
- PrestaShop
- ProProfs Knowledge Base
- ProProfs LMS
- ProjectManager.com
- Salesforce Sales Cloud
- Segment
- Shift4Shop
- Shopify
- Shoplo
- Slack
- Squarespace
- Stripe
- SugarCRM
- Talkdesk
- TeamViewer Remote
- Todoist
- Toggl Track
- Trello
- Triggerbee
- Twilio
- Twitter/X
- Unbounce
- Volusion
- WHMCS
- Webex Suite
- Webflow
- Weebly
- WhatConverts
- Wishpond
- Wix
- WooCommerce
- Woopra
- WordPress
- X-Cart
- Zapier
- Zen Cart
- Zendesk Sell
- Zendesk Suite
- Zoho CRM
- Zoom Workplace
- elevio
- iContact
- 1CRM
- 1Password
- 2way
- ActiveCampaign
- Adobe Commerce
- Asana
- Basecamp
- Benchmark Email
- BigCommerce
- Campaign Monitor by Marigold
- Capsule
- ChatBot
- Clearbit
- Close
- Constant Contact
- CoreCommerce
- Dropbox Business
- Drupal
- EKM
- Ecwid
- Evernote Teams
- Firefly
- FreshBooks
- Freshdesk
- FullContact
- GetResponse
- GitHub
- GoDaddy Website Builder
- Gold-Vision CRM
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Docs
- Grasshopper
- Helpmonks
- Highrise
- HubSpot CRM
- HubSpot Marketing Hub
- Instapage
- JIRA Service Management
- Jimdo
- Jira
- Join.Me
- Joomla
- Keap
- Kissmetrics
- Kommo
- Landingi
- LeadSquared
- LogMeIn Rescue
- Magentrix
- Mailchimp
- Meta for Business
- Microsoft Outlook
- Microsoft To Do
- Mixpanel
- Nutshell
- Omnistar Affiliate
- OpenCart
- Ortto
- Pinnacle Cart
- Pipedrive
- Playvox
- Podio
- PrestaShop
- ProProfs Knowledge Base
- ProProfs LMS
- ProjectManager.com
- Salesforce Sales Cloud
- Segment
- Shift4Shop
- Shopify
- Shoplo
- Slack
- Squarespace
- Stripe
- SugarCRM
- Talkdesk
- TeamViewer Remote
- Todoist
- Toggl Track
- Trello
- Triggerbee
- Twilio
- Twitter/X
- Unbounce
- Volusion
- WHMCS
- Webex Suite
- Webflow
- Weebly
- WhatConverts
- Wishpond
- Wix
- WooCommerce
- Woopra
- WordPress
- X-Cart
- Zapier
- Zen Cart
- Zendesk Sell
- Zendesk Suite
- Zoho CRM
- Zoom Workplace
- elevio
- iContact