LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now!
LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service processes. Supervisors can use the dashboard to track users’ activities and control conversational flows.
Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$16,00/month

  • Free
  • Subscription

Starting from

€49,00/month

  • Free
  • Subscription

Overall rating

4,6 /5
(1 116)
Ease of Use
4,7/5
Features & Functionality
4,4/5
Customer Service
4,6/5
Value for Money
4,5/5

Overall rating

5 /5
(2)
Ease of Use
4,5/5
Features & Functionality
4,5/5
Customer Service
5/5
Value for Money
5/5

Total features 94

  • "What If" Scenarios
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Applications Management
  • Archiving & Retention
  • Audit Management
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Automated Scheduling
  • CRM
  • Call Center Management
  • Canned Responses
  • Cash Management
  • Cataloging/Categorization
  • Charting
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Data Visualization
  • Email Management
  • Email Response Control
  • Email Templates
  • Employee Profiles
  • Event Triggered Actions
  • FAQ
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • For Sales Teams/Organizations
  • For eCommerce
  • Geotargeting
  • Goal Setting / Tracking
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Labeling
  • Lead Generation
  • Live Chat
  • Machine Learning
  • Macros/Templated Responses
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Natural Language Processing
  • Offline Access
  • Offline Form
  • Performance Metrics
  • Proactive Chat
  • Process/Workflow Automation
  • Queue Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Request Escalation
  • Role-Based Permissions
  • Routing
  • SSL Security
  • Sales Reports
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Ticket Management
  • Timeline Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Factor Authentication
  • Visitor Tracking
  • Visual Analytics
  • Website Visitor Tracking
  • eCommerce Management

Total features 35

  • "What If" Scenarios
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Applications Management
  • Archiving & Retention
  • Audit Management
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Automated Scheduling
  • CRM
  • Call Center Management
  • Canned Responses
  • Cash Management
  • Cataloging/Categorization
  • Charting
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Data Visualization
  • Email Management
  • Email Response Control
  • Email Templates
  • Employee Profiles
  • Event Triggered Actions
  • FAQ
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • For Sales Teams/Organizations
  • For eCommerce
  • Geotargeting
  • Goal Setting / Tracking
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Labeling
  • Lead Generation
  • Live Chat
  • Machine Learning
  • Macros/Templated Responses
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Natural Language Processing
  • Offline Access
  • Offline Form
  • Performance Metrics
  • Proactive Chat
  • Process/Workflow Automation
  • Queue Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Request Escalation
  • Role-Based Permissions
  • Routing
  • SSL Security
  • Sales Reports
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Ticket Management
  • Timeline Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Factor Authentication
  • Visitor Tracking
  • Visual Analytics
  • Website Visitor Tracking
  • eCommerce Management
  • 1CRM
  • 1Password
  • 3dcart
  • ActiveCampaign
  • Adobe Business Catalyst
  • Asana
  • Autopilot
  • Basecamp
  • Benchmark Email
  • Bigcommerce
  • Campaign Monitor
  • Capsule
  • Chatbot
  • Close
  • Constant Contact
  • CoreCommerce
  • Desk.com
  • Dropbox Business
  • Drupal
  • Ecwid
  • Evernote Business
  • Facebook
  • Firefly
  • FreshBooks
  • Freshdesk
  • FullContact
  • GetResponse
  • GitHub
  • GoDaddy Website Builder
  • Gold-Vision CRM
  • Google Ads
  • Google Analytics
  • Google Contacts
  • Google Docs
  • Grasshopper
  • Helpmonks
  • Highrise
  • HipChat
  • HubSpot CRM
  • HubSpot Marketing Hub
  • IRIS CRM
  • Instapage
  • JIRA Service Management
  • Jimdo
  • Jira
  • Join.Me
  • Joomla
  • Keap
  • Kissmetrics
  • Landingi
  • LeadSquared
  • LemonStand
  • LogMeIn Rescue
  • Magento Commerce
  • Magentrix
  • Mailchimp
  • Mailigen
  • Mixpanel
  • Nutshell
  • Omnistar Affiliate
  • OpenCart
  • Pinnacle Cart
  • Pipedrive
  • PlayVox
  • Podio
  • PrestaShop
  • ProProfs Knowledge Base
  • ProProfs LMS
  • ProjectManager.com
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Shoplo
  • Slack
  • SparkPay
  • Squarespace
  • SugarCRM
  • Talkdesk
  • TeamViewer
  • Todoist
  • Toggl Track
  • Trello
  • TriggerBee
  • Twilio Voice
  • Twitter
  • Unbounce
  • Volusion
  • WHMCS
  • Webflow
  • Weebly
  • WhatConverts
  • Wishpond
  • Wix
  • WooCommerce
  • Woopra
  • WordPress
  • Wunderlist
  • X-Cart
  • Zapier
  • Zen Cart
  • Zendesk
  • Zendesk Sell
  • Zoho CRM
  • amoCRM
  • ekmPowershop
  • elevio
  • iContact
  • 1CRM
  • 1Password
  • 3dcart
  • ActiveCampaign
  • Adobe Business Catalyst
  • Asana
  • Autopilot
  • Basecamp
  • Benchmark Email
  • Bigcommerce
  • Campaign Monitor
  • Capsule
  • Chatbot
  • Close
  • Constant Contact
  • CoreCommerce
  • Desk.com
  • Dropbox Business
  • Drupal
  • Ecwid
  • Evernote Business
  • Facebook
  • Firefly
  • FreshBooks
  • Freshdesk
  • FullContact
  • GetResponse
  • GitHub
  • GoDaddy Website Builder
  • Gold-Vision CRM
  • Google Ads
  • Google Analytics
  • Google Contacts
  • Google Docs
  • Grasshopper
  • Helpmonks
  • Highrise
  • HipChat
  • HubSpot CRM
  • HubSpot Marketing Hub
  • IRIS CRM
  • Instapage
  • JIRA Service Management
  • Jimdo
  • Jira
  • Join.Me
  • Joomla
  • Keap
  • Kissmetrics
  • Landingi
  • LeadSquared
  • LemonStand
  • LogMeIn Rescue
  • Magento Commerce
  • Magentrix
  • Mailchimp
  • Mailigen
  • Mixpanel
  • Nutshell
  • Omnistar Affiliate
  • OpenCart
  • Pinnacle Cart
  • Pipedrive
  • PlayVox
  • Podio
  • PrestaShop
  • ProProfs Knowledge Base
  • ProProfs LMS
  • ProjectManager.com
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Shoplo
  • Slack
  • SparkPay
  • Squarespace
  • SugarCRM
  • Talkdesk
  • TeamViewer
  • Todoist
  • Toggl Track
  • Trello
  • TriggerBee
  • Twilio Voice
  • Twitter
  • Unbounce
  • Volusion
  • WHMCS
  • Webflow
  • Weebly
  • WhatConverts
  • Wishpond
  • Wix
  • WooCommerce
  • Woopra
  • WordPress
  • Wunderlist
  • X-Cart
  • Zapier
  • Zen Cart
  • Zendesk
  • Zendesk Sell
  • Zoho CRM
  • amoCRM
  • ekmPowershop
  • elevio
  • iContact