---
description: Compare LiveChat vs Keeping.com for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveChat vs Keeping.com | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [LiveChat \<span\>vs\</span\> Keeping.com](https://www.getapp.za.com/compare/8385/2068911/livechat/vs/keeping-com)

# Compare LiveChat vs Keeping.com

Canonical: https://www.getapp.za.com/compare/8385/2068911/livechat/vs/keeping-com

> Detailed comparison between LiveChat and Keeping.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Keeping.com |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 1715 | 15 |
| **Starting Price** | US$25,00 | US$12,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### LiveChat

- Access Controls/Permissions
- Alerts/Escalation
- Customizable Reports
- Deal Management
- Email Management
- Inbox Management
- Knowledge Base Management
- Lead Management
- Macros/Templated Responses
- Monitoring
- Performance Metrics
- Prioritization
- Queue Management
- Reporting & Statistics
- Support Ticket Management
- Third-Party Integrations
- Ticket Management
- Transfers/Routing
- Web-based Deployment
- Workflow Management

### Keeping.com

- Access Controls/Permissions
- Alerts/Escalation
- Email Management
- Inbox Management
- Knowledge Base Management
- Macros/Templated Responses
- Performance Metrics
- Prioritization
- Queue Management
- Reporting & Statistics
- Support Ticket Management
- Third-Party Integrations
- Ticket Management
- Workflow Management

## Links

- [View LiveChat Profile](https://www.getapp.za.com/software/8385/livechat)
- [View Keeping.com Profile](https://www.getapp.za.com/software/2068911/keeping-com)
- [View Original Comparison](https://www.getapp.za.com/compare/8385/2068911/livechat/vs/keeping-com)

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