LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now!
LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation. Sugar Social CRM is all about external customers, not just behind-the-firewall collaboration. It dramatically expands the ability to collaborate with customers and partners no matter where they are located.
SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$16,00/month

  • Subscription

Starting from

N/A

  • Subscription

Overall rating

4,6 /5
(1 105)
Ease of Use
4,7/5
Features & Functionality
4,4/5
Customer Service
4,6/5
Value for Money
4,5/5

Overall rating

3,8 /5
(344)
Ease of Use
3,6/5
Features & Functionality
3,8/5
Customer Service
3,7/5
Value for Money
3,8/5

Total features 81

  • "What If" Scenarios
  • API
  • Access Control
  • Activity Dashboard
  • Alerts / Escalation
  • Application Integration
  • Applications Management
  • Archiving & Retention
  • Auditing
  • Authentication
  • Automated Scheduling
  • Business Analysis
  • CRM Integration
  • Cash Management
  • Charting
  • Chat
  • Chat Transcript
  • Collaborative Review
  • Contact History
  • Customer History
  • Customer Profiling
  • Customizable Branding
  • Customizable Templates
  • Data Visualization
  • Email Integration
  • Email Templates
  • Employee Profile
  • Event Triggered Actions
  • Feedback Collection
  • File Management
  • File Transfer
  • Filtered Views
  • Goal Setting / Tracking
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Labeling
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Language
  • Offline Access
  • Performance Reports
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
  • Request Routing
  • SSL Security
  • Sales Tracking
  • Search Functionality
  • Single Sign On
  • Social Media Integration
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Timeline Management
  • Two-Factor Authentication
  • Visitor Tracking
  • Visual Analytics
  • eCommerce Integration

Total features 4

  • "What If" Scenarios
  • API
  • Access Control
  • Activity Dashboard
  • Alerts / Escalation
  • Application Integration
  • Applications Management
  • Archiving & Retention
  • Auditing
  • Authentication
  • Automated Scheduling
  • Business Analysis
  • CRM Integration
  • Cash Management
  • Charting
  • Chat
  • Chat Transcript
  • Collaborative Review
  • Contact History
  • Customer History
  • Customer Profiling
  • Customizable Branding
  • Customizable Templates
  • Data Visualization
  • Email Integration
  • Email Templates
  • Employee Profile
  • Event Triggered Actions
  • Feedback Collection
  • File Management
  • File Transfer
  • Filtered Views
  • Goal Setting / Tracking
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Labeling
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Language
  • Offline Access
  • Performance Reports
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
  • Request Routing
  • SSL Security
  • Sales Tracking
  • Search Functionality
  • Single Sign On
  • Social Media Integration
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Timeline Management
  • Two-Factor Authentication
  • Visitor Tracking
  • Visual Analytics
  • eCommerce Integration
  • 3CLogic
  • ActiveCampaign
  • Adobe Sign
  • Campaign Monitor
  • Cayzu
  • CogniDox
  • EasyEvent
  • Evergage
  • InterWeave Smart Solutions
  • LiveChat
  • 3CLogic
  • ActiveCampaign
  • Adobe Sign
  • Campaign Monitor
  • Cayzu
  • CogniDox
  • EasyEvent
  • Evergage
  • InterWeave Smart Solutions
  • LiveChat