---
description: Compare LiveChat vs Enghouse eKMS for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveChat vs Enghouse eKMS | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [LiveChat \<span\>vs\</span\> Enghouse eKMS](https://www.getapp.za.com/compare/8385/90465/livechat/vs/smartsupport)

# Compare LiveChat vs Enghouse eKMS

Canonical: https://www.getapp.za.com/compare/8385/90465/livechat/vs/smartsupport

> Detailed comparison between LiveChat and Enghouse eKMS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Enghouse eKMS |
| **Overall rating** | 4.6/5 | 4.2/5 |
| **Total Reviews** | 1715 | 12 |
| **Starting Price** | US$25,00 | US$199,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### LiveChat

- API
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contact Management
- Content Management
- Customizable Forms
- Customizable Reports
- Dashboard
- Deal Management
- Interaction Tracking
- Knowledge Base Management
- Knowledge Management
- Lead Management
- Real-Time Notifications
- Reminders
- Reporting & Statistics
- Self Service Portal
- Tagging

### Enghouse eKMS

- API
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contact Management
- Content Management
- Customizable Forms
- Dashboard
- Interaction Tracking
- Knowledge Base Management
- Knowledge Management
- Real-Time Notifications
- Reminders
- Reporting & Statistics
- Self Service Portal
- Tagging

## Links

- [View LiveChat Profile](https://www.getapp.za.com/software/8385/livechat)
- [View Enghouse eKMS Profile](https://www.getapp.za.com/software/90465/smartsupport)
- [View Original Comparison](https://www.getapp.za.com/compare/8385/90465/livechat/vs/smartsupport)

-----

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