---
description: Compare LiveChat vs LiveAgent for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare LiveChat vs LiveAgent | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [LiveChat \<span\>vs\</span\> LiveAgent](https://www.getapp.za.com/compare/8385/91301/livechat/vs/liveagent)

# Compare LiveChat vs LiveAgent

Canonical: https://www.getapp.za.com/compare/8385/91301/livechat/vs/liveagent

> Detailed comparison between LiveChat and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | LiveAgent |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 1715 | 1753 |
| **Starting Price** | US$25,00 | US$15,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveChat

- API
- Account Management
- Activity Tracking
- Configurable Workflow
- Customizable Reports
- Dashboard
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Personalization
- Real-Time Data
- Reminders
- Segmentation
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Automation
- Transfers/Routing

### LiveAgent

- API
- Account Management
- Activity Tracking
- Configurable Workflow
- Customizable Reports
- Dashboard
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Personalization
- Real-Time Data
- Reminders
- Segmentation
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Automation
- Transfers/Routing

## Links

- [View LiveChat Profile](https://www.getapp.za.com/software/8385/livechat)
- [View LiveAgent Profile](https://www.getapp.za.com/software/91301/liveagent)
- [View Original Comparison](https://www.getapp.za.com/compare/8385/91301/livechat/vs/liveagent)

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