NICE inContact vs Jet Interactive

 

NICE inContact

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$100,00/month US$25,00/month
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Call Recording
Call Routing
Caller ID
Chat
Monitoring
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration

Integrations

Balto
Brand Embassy
Campaign Manager
Castel Detect LIVE
Cherwell Service Management
Gong.io
Google AdWords
Google Analytics
Google Data Studio
IMIconnect
Inbenta
Marin Software
Marketo
Optimizely
SAP Business One
Salesforce Sales Cloud
Salesforce Service Cloud
SpiceCSM
SugarCRM
Zendesk