NICE inContact delivers the most complete and customer-focused cloud platform for companies to transform their customer experiences.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Jet Interactive is a call tracking system which helps call centers & marketers track the source & result of their calls, & then feeds this information back into their CRM &/or analytics system. Jet Interactive ensures sales teams have access to real-time data to see which ad has triggered the call.
Jet Interactive is a call tracking system which helps call centers & marketers track the source & result of their calls, & then feeds this...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$100,00/month

  • Subscription

Starting from

US$25,00/month

  • Subscription

Overall rating

4,1 /5
(360)
Ease of Use
4,2/5
Features & Functionality
4,1/5
Customer Service
3,9/5
Value for Money
3,9/5

Overall rating

5 /5
(5)
Ease of Use
5/5
Features & Functionality
4,8/5
Customer Service
4,8/5
Value for Money
5/5

Total features 48

  • "What If" Scenarios
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Archiving & Retention
  • Automatic Lead Distribution
  • Automatic Notifications
  • Bid Management
  • CRM Integration
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Categorization
  • Chat
  • Conversion Tracking
  • Custom Forms
  • Customer History
  • Customer Service Analytics
  • Data Import/Export
  • Drag & Drop Interface
  • Email Alerts
  • Email Notifications
  • Employee Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Forecasting
  • Gamification
  • IVR / Voice Recognition
  • Keyword Tracking
  • Monitoring
  • Multi-Channel Management
  • Multi-Language
  • Performance Management
  • Permission Management
  • Predictive Dialer
  • Progressive Dialing
  • Queue Manager
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Request Routing
  • SMS Integration
  • Sales Tracking
  • Self Service Portal
  • Social Media Integration
  • Speech to Text
  • Surveys & Feedback
  • Tagging
  • Text to Speech
  • Third Party Integration
  • Voice Mail
  • Web Analytics

Total features 30

  • "What If" Scenarios
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Archiving & Retention
  • Automatic Lead Distribution
  • Automatic Notifications
  • Bid Management
  • CRM Integration
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Categorization
  • Chat
  • Conversion Tracking
  • Custom Forms
  • Customer History
  • Customer Service Analytics
  • Data Import/Export
  • Drag & Drop Interface
  • Email Alerts
  • Email Notifications
  • Employee Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Forecasting
  • Gamification
  • IVR / Voice Recognition
  • Keyword Tracking
  • Monitoring
  • Multi-Channel Management
  • Multi-Language
  • Performance Management
  • Permission Management
  • Predictive Dialer
  • Progressive Dialing
  • Queue Manager
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Request Routing
  • SMS Integration
  • Sales Tracking
  • Self Service Portal
  • Social Media Integration
  • Speech to Text
  • Surveys & Feedback
  • Tagging
  • Text to Speech
  • Third Party Integration
  • Voice Mail
  • Web Analytics
  • Balto
  • Brand Embassy
  • Campaign Manager
  • Castel Detect LIVE
  • Cherwell
  • ExecVision
  • Gong.io
  • Google AdWords
  • Google Analytics
  • IMIconnect
  • Balto
  • Brand Embassy
  • Campaign Manager
  • Castel Detect LIVE
  • Cherwell
  • ExecVision
  • Gong.io
  • Google AdWords
  • Google Analytics
  • IMIconnect