NICE inContact delivers the most complete and customer-focused cloud platform for companies to transform their customer experiences.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Schoology connects all the people, content, and systems to advance what’s possible in education.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Images coming soon

Starting from

US$100,00/month

  • Free
  • Subscription

Starting from

N/A

  • Free
  • Subscription

Overall rating

4,2 /5
(417)
Ease of Use
4,2/5
Features & Functionality
4,1/5
Customer Service
3,9/5
Value for Money
3,9/5

Overall rating

4,4 /5
(355)
Ease of Use
4,3/5
Features & Functionality
4,3/5
Customer Service
4,4/5
Value for Money
4,5/5

Total features 49

  • "What If" Scenarios
  • API
  • Activity Dashboard
  • Automatic Lead Distribution
  • Blended Learning
  • CRM Integration
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Callback Scheduling
  • Categorization
  • Chat
  • Custom Forms
  • Customer History
  • Customer Service Analytics
  • Drag & Drop Interface
  • Email Alerts
  • Email Notifications
  • Employee Management
  • Feedback Collection
  • Feedback Management
  • Forecasting
  • Gamification
  • IVR / Voice Recognition
  • Multi-Channel Management
  • Multi-Language
  • Performance Management
  • Permission Management
  • Predictive Dialer
  • Progressive Dialing
  • Queue Manager
  • Request Routing
  • SMS Integration
  • Self Service Portal
  • Social Media Integration
  • Speech to Text
  • Surveys & Feedback
  • Tagging
  • Text to Speech
  • Third Party Integration
  • Voice Mail

Total features 3

  • "What If" Scenarios
  • API
  • Activity Dashboard
  • Automatic Lead Distribution
  • Blended Learning
  • CRM Integration
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Callback Scheduling
  • Categorization
  • Chat
  • Custom Forms
  • Customer History
  • Customer Service Analytics
  • Drag & Drop Interface
  • Email Alerts
  • Email Notifications
  • Employee Management
  • Feedback Collection
  • Feedback Management
  • Forecasting
  • Gamification
  • IVR / Voice Recognition
  • Multi-Channel Management
  • Multi-Language
  • Performance Management
  • Permission Management
  • Predictive Dialer
  • Progressive Dialing
  • Queue Manager
  • Request Routing
  • SMS Integration
  • Self Service Portal
  • Social Media Integration
  • Speech to Text
  • Surveys & Feedback
  • Tagging
  • Text to Speech
  • Third Party Integration
  • Voice Mail
  • Alma
  • Balto
  • BigBlueButton
  • Blackboard Collaborate
  • Brand Embassy
  • Castel Detect LIVE
  • Cherwell Service Management
  • Dropbox Business
  • ExecVision
  • Gong.io
  • Alma
  • Balto
  • BigBlueButton
  • Blackboard Collaborate
  • Brand Embassy
  • Castel Detect LIVE
  • Cherwell Service Management
  • Dropbox Business
  • ExecVision
  • Gong.io