TeamSupport is a B2B customer support software company for tech-enabled companies in software, hardware, infotech, telecom industries.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human voice and customized graphical coach marks that engages visitors, showcases key offers and guides users through website funnels. Toonimo offers a comprehensive analytics dashboard in order to track user engagement and conversions.
Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

US$50,00/month

  • Subscription

Starting from

  • Subscription

Overall rating

4,5 /5
(793)
Ease of Use
4,4/5
Features & Functionality
4,3/5
Customer Service
4,5/5
Value for Money
4,4/5

Overall rating

4,8 /5
(4)
Ease of Use
4,7/5
Features & Functionality
5/5
Customer Service
5/5
Value for Money
5/5

Total features 143

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Asynchronous Learning
  • Audience Targeting
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Automatic Lead Distribution
  • Availability Management
  • Behavioral Targeting
  • Blended Learning
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Campaign Segmentation
  • Case Management
  • Certification & Licensing
  • Change Management
  • Charting
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Complaint Management
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Analytics
  • Content Creation
  • Contextual Guidance
  • Contextual Targeting
  • Contract/License Management
  • Corporate/Business
  • Corrective and Preventive Actions (CAPA)
  • Course Management
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Quality Control
  • Defect Tracking
  • Document Storage
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Email Templates
  • Email Tracking
  • Event Tracking
  • Event Triggered Actions
  • Experience Management
  • Feedback Management
  • Forms Management
  • Help Desk Management
  • IT Asset Tracking
  • In-App Training
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Launch Management
  • Live Chat
  • Macros/Templated Responses
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Company
  • Multi-Language
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Negative Feedback Management
  • Network Monitoring
  • Online Forums
  • Order Tracking
  • Performance Metrics
  • Predictive Analytics
  • Prioritization
  • Problem Management
  • Product Catalog
  • Product Data Management
  • Production Tracking
  • Productivity Analysis
  • Project Management
  • Project Planning
  • Project Tracking
  • Project Workflow
  • Purchasing & Receiving
  • Quality Assurance
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recurring Issues
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SCORM Compliance
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Self Service Tools
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Monitoring
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Task Management
  • Team Calendars
  • Text Analysis
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Training Administration
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Onboarding
  • Video Call Recording
  • Video Support
  • Virtual Classroom
  • WYSIWYG Editor
  • Website Integration
  • Website Personalization
  • Widgets
  • Wiki
  • Workflow Configuration
  • Workflow Management

Total features 48

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Asynchronous Learning
  • Audience Targeting
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Automatic Lead Distribution
  • Availability Management
  • Behavioral Targeting
  • Blended Learning
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Campaign Segmentation
  • Case Management
  • Certification & Licensing
  • Change Management
  • Charting
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Complaint Management
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Analytics
  • Content Creation
  • Contextual Guidance
  • Contextual Targeting
  • Contract/License Management
  • Corporate/Business
  • Corrective and Preventive Actions (CAPA)
  • Course Management
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Quality Control
  • Defect Tracking
  • Document Storage
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Email Templates
  • Email Tracking
  • Event Tracking
  • Event Triggered Actions
  • Experience Management
  • Feedback Management
  • Forms Management
  • Help Desk Management
  • IT Asset Tracking
  • In-App Training
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Launch Management
  • Live Chat
  • Macros/Templated Responses
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Company
  • Multi-Language
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Negative Feedback Management
  • Network Monitoring
  • Online Forums
  • Order Tracking
  • Performance Metrics
  • Predictive Analytics
  • Prioritization
  • Problem Management
  • Product Catalog
  • Product Data Management
  • Production Tracking
  • Productivity Analysis
  • Project Management
  • Project Planning
  • Project Tracking
  • Project Workflow
  • Purchasing & Receiving
  • Quality Assurance
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recurring Issues
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SCORM Compliance
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Self Service Tools
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Monitoring
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Task Management
  • Team Calendars
  • Text Analysis
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Training Administration
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Onboarding
  • Video Call Recording
  • Video Support
  • Virtual Classroom
  • WYSIWYG Editor
  • Website Integration
  • Website Personalization
  • Widgets
  • Wiki
  • Workflow Configuration
  • Workflow Management
  • Beanstalk
  • Conversational Cloud
  • Customer Thermometer
  • Dropbox Business
  • Drupal
  • Facebook
  • FreeWebsite.com
  • Gmail
  • GoDaddy Website Builder
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Highrise
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Jira
  • Joomla
  • JumpBox for Trac/Subversion
  • LiveChat
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Visual Studio
  • Nicereply
  • Olark
  • Oracle CRM On Demand
  • Oracle Service
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Squarespace
  • SurveyMonkey
  • Twitter
  • Userlike
  • WalkMe
  • Web.com
  • Weebly
  • WordPress
  • Zapier
  • ZenDesk Chat
  • Zoho Analytics
  • Zoho CRM
  • iridize
  • Beanstalk
  • Conversational Cloud
  • Customer Thermometer
  • Dropbox Business
  • Drupal
  • Facebook
  • FreeWebsite.com
  • Gmail
  • GoDaddy Website Builder
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Highrise
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Jira
  • Joomla
  • JumpBox for Trac/Subversion
  • LiveChat
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Visual Studio
  • Nicereply
  • Olark
  • Oracle CRM On Demand
  • Oracle Service
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Squarespace
  • SurveyMonkey
  • Twitter
  • Userlike
  • WalkMe
  • Web.com
  • Weebly
  • WordPress
  • Zapier
  • ZenDesk Chat
  • Zoho Analytics
  • Zoho CRM
  • iridize