TeamSupport vs Agiloft
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Overview
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Agiloft’s CLM connects contractual commitments to business operations, allowing users to craft better contracts faster.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$29.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.3/ 5Customer Service
4.5/ 5Value for Money
4.4/ 5Ease of Use
4.5/ 5Features
4.7/ 5Customer Service
4.7/ 5Value for Money
4.8/ 5Features
Total features 109
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Automated Routing
- Autoresponders
- Availability Management
- Buy Side (Suppliers)
- CRM
- Calendar Management
- Call Center Management
- Case Management
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Completion Tracking
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Contract Drafting
- Contract Negotiation
- Contract/License Management
- Corrective and Preventive Actions (CAPA)
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Extraction
- Data Import/Export
- Data Visualization
- Digital Signature
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Alerts
- Email Management
- Email Templates
- Event Triggered Actions
- Feedback Management
- For Insurance Industry
- Forms Management
- Full Text Search
- Government Contracts
- Help Desk Management
- IT Asset Management
- Incident Management
- Insurance Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- Lead Management
- Live Chat
- Macros/Templated Responses
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Onboarding
- Online Forums
- Performance Metrics
- Pre-built Templates
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Quality Assurance
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recurring Issues
- Release Management
- Reminders
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Sales Pipeline Management
- Search/Filter
- Self Service Portal
- Sell Side (Customers)
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Monitoring
- Specialty Contracts
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Team Collaboration
- Template Management
- Third-Party Integrations
- Ticket Management
- Usage Tracking/Analytics
- Vendor Master Data Management
- Version Control
- Website Integration
- Widgets
- Wiki
- Workflow Management
Total features 84
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Automated Routing
- Autoresponders
- Availability Management
- Buy Side (Suppliers)
- CRM
- Calendar Management
- Call Center Management
- Case Management
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Completion Tracking
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Contract Drafting
- Contract Negotiation
- Contract/License Management
- Corrective and Preventive Actions (CAPA)
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Extraction
- Data Import/Export
- Data Visualization
- Digital Signature
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Alerts
- Email Management
- Email Templates
- Event Triggered Actions
- Feedback Management
- For Insurance Industry
- Forms Management
- Full Text Search
- Government Contracts
- Help Desk Management
- IT Asset Management
- Incident Management
- Insurance Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- Lead Management
- Live Chat
- Macros/Templated Responses
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Onboarding
- Online Forums
- Performance Metrics
- Pre-built Templates
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Quality Assurance
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recurring Issues
- Release Management
- Reminders
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Sales Pipeline Management
- Search/Filter
- Self Service Portal
- Sell Side (Customers)
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Monitoring
- Specialty Contracts
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Team Collaboration
- Template Management
- Third-Party Integrations
- Ticket Management
- Usage Tracking/Analytics
- Vendor Master Data Management
- Version Control
- Website Integration
- Widgets
- Wiki
- Workflow Management
Integrations
- Azure DevOps Server
- Beanstalk
- Customer Thermometer
- Docusign
- Dropbox Business
- Drupal
- Dynamics 365 Business Central
- Gmail
- GoDaddy Website Builder
- Google Analytics 360
- Google Calendar
- Google Docs
- Google Maps
- Highrise
- HubSpot CRM
- HubSpot Marketing Hub
- Jira
- Joomla
- LogMeIn Rescue
- Mailchimp
- Meta for Business
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Microsoft Visual Studio
- Microsoft Word
- Nicereply
- Okta
- OneLogin
- Oracle CRM On Demand
- Oracle Service
- QuickBooks Online Advanced
- RingCentral Engage Digital
- RingCentral Engage Voice
- RingCentral Video
- RingEX
- Salesforce Sales Cloud
- ServiceNow
- Slack
- Squarespace
- SurveyMonkey
- Twitter/X
- Web.com
- Weebly
- WordPress
- Xero
- Zapier
- Zoho Analytics
- Zoho CRM
- Azure DevOps Server
- Beanstalk
- Customer Thermometer
- Docusign
- Dropbox Business
- Drupal
- Dynamics 365 Business Central
- Gmail
- GoDaddy Website Builder
- Google Analytics 360
- Google Calendar
- Google Docs
- Google Maps
- Highrise
- HubSpot CRM
- HubSpot Marketing Hub
- Jira
- Joomla
- LogMeIn Rescue
- Mailchimp
- Meta for Business
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Microsoft Visual Studio
- Microsoft Word
- Nicereply
- Okta
- OneLogin
- Oracle CRM On Demand
- Oracle Service
- QuickBooks Online Advanced
- RingCentral Engage Digital
- RingCentral Engage Voice
- RingCentral Video
- RingEX
- Salesforce Sales Cloud
- ServiceNow
- Slack
- Squarespace
- SurveyMonkey
- Twitter/X
- Web.com
- Weebly
- WordPress
- Xero
- Zapier
- Zoho Analytics
- Zoho CRM