TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships.
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more.
Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$50,00/month

  • Subscription

Starting from

N/A

  • Subscription

Overall rating

4,5 /5
(781)
Ease of Use
4,4/5
Features & Functionality
4,3/5
Customer Service
4,5/5
Value for Money
4,4/5

Overall rating

4,1 /5
(268)
Ease of Use
4/5
Features & Functionality
4/5
Customer Service
4,2/5
Value for Money
4/5

Total features 260

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts / Escalation
  • Application Integration
  • Appointment Management
  • Asset Management
  • Assignment Management
  • Authentication
  • Auto-Responders
  • Automatic Lead Distribution
  • Automatic Notifications
  • Booking Management
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Callback Scheduling
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Case Management
  • Charting
  • Chat
  • Chat Transcript
  • Class Scheduling
  • Click Tracking
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Credit Card Processing
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Defect Tracking
  • Drag & Drop Interface
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Escalation Management
  • Estimating
  • Event Scheduling
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Follow-up Scheduling
  • Help Desk Management
  • IT Asset Tracking
  • Indexing
  • Instant Messaging
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Lead Management
  • Lead Nurturing
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Online Booking Integration
  • Online Forums
  • Opportunity Management
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Prioritizing
  • Problem Management
  • Product Catalog
  • Product Data Management
  • Production Tracking
  • Productivity Reporting
  • Project Management
  • Project Notes
  • Project Planning
  • Project Tracking
  • Project Workflow
  • Queue Manager
  • Quote Management
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Social Network Marketing
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Calendars
  • Third Party Integration
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Support
  • Website Integration
  • Widgets
  • Wiki
  • Workflow Management

Total features 126

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts / Escalation
  • Application Integration
  • Appointment Management
  • Asset Management
  • Assignment Management
  • Authentication
  • Auto-Responders
  • Automatic Lead Distribution
  • Automatic Notifications
  • Booking Management
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Callback Scheduling
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Case Management
  • Charting
  • Chat
  • Chat Transcript
  • Class Scheduling
  • Click Tracking
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Credit Card Processing
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Defect Tracking
  • Drag & Drop Interface
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Escalation Management
  • Estimating
  • Event Scheduling
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Follow-up Scheduling
  • Help Desk Management
  • IT Asset Tracking
  • Indexing
  • Instant Messaging
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Lead Management
  • Lead Nurturing
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Online Booking Integration
  • Online Forums
  • Opportunity Management
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Prioritizing
  • Problem Management
  • Product Catalog
  • Product Data Management
  • Production Tracking
  • Productivity Reporting
  • Project Management
  • Project Notes
  • Project Planning
  • Project Tracking
  • Project Workflow
  • Queue Manager
  • Quote Management
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Social Network Marketing
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Calendars
  • Third Party Integration
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Support
  • Website Integration
  • Widgets
  • Wiki
  • Workflow Management
  • Akita
  • Cognito Forms
  • CozTel
  • Customer Thermometer
  • GoCanvas
  • Help Desk Migration
  • HoneyBook
  • LiveChat
  • Mailchimp
  • Natero
  • Akita
  • Cognito Forms
  • CozTel
  • Customer Thermometer
  • GoCanvas
  • Help Desk Migration
  • HoneyBook
  • LiveChat
  • Mailchimp
  • Natero