TeamSupport vs Claris FileMaker
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Overview
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Claris FileMaker is a custom application development platform that allows businesses to create unique applications that can be deployed in the cloud or on-premise. It provides features such as scripts, triggers, and graphical design tools to help tailor applications to business needs.
Claris FileMaker is a custom application development platform that allows businesses to create unique applications that can be deployed in the cloud...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$29.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$16.50/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.3/ 5Customer Service
4.5/ 5Value for Money
4.4/ 5Ease of Use
4.1/ 5Features
4.3/ 5Customer Service
3.9/ 5Value for Money
4.0/ 5Features
Total features 109
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Asset Lifecycle Management
- Assignment Management
- Audio File Management
- Automated Routing
- Autoresponders
- Backup and Recovery
- Batch Processing
- Billing & Invoicing
- Budget Management
- Business Process Automation
- CRM
- Calendar Management
- Calendar/Reminder System
- Call Center Management
- Case Management
- Chat/Messaging
- Chatbot
- Client Portal
- Code Editing
- Collaboration Tools
- Collaborative Development
- Commenting/Notes
- Communication Management
- Compatibility Testing
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Content Publishing Options
- Corrective and Preventive Actions (CAPA)
- Custom Development
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Dictionary Management
- Data Import/Export
- Data Migration
- Data Modeling
- Data Replication
- Data Storage Management
- Database Conversion
- Debugging
- Deployment Management
- Design Management
- Document Classification
- Document Management
- Document Storage
- Drag & Drop
- Electronic Forms
- Email Alerts
- Email Management
- Email Templates
- Event Triggered Actions
- Feedback Management
- File Sharing
- For Developers
- Forms Automation
- Forms Creation & Design
- Forms Management
- Full Text Search
- Gantt/Timeline View
- Graphical User Interface
- Graphical Workflow Editor
- Help Desk Management
- IT Asset Management
- Idea Management
- Image Editing
- Incident Management
- Integrated Development Environment
- Integrations Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Iteration Management
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Lead Management
- Live Chat
- Macros/Templated Responses
- Milestone Tracking
- Mobile Access
- Mobile Development
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- No-Code
- Onboarding
- Online Forums
- Performance Analysis
- Performance Metrics
- Performance Monitoring
- Portfolio Management
- Pre-built Templates
- Prioritization
- Process Modeling & Designing
- Project Management
- Project Planning/Scheduling
- Prospecting Tools
- Quality Assurance
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recurring Issues
- Relational Database Management
- Release Management
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requirements Management
- Resource Management
- Risk Management
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Self Service Portal
- Service Level Agreement (SLA) Management
- Shared Contacts
- Single Sign On
- Social Media Monitoring
- Software Development
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Templates
- Testing/QA Management
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Traditional Methodologies
- Usage Tracking/Analytics
- Version Control
- Video Support
- Visual Modeling
- Web App Development
- Web/Mobile App Development
- Website Integration
- Widgets
- Wiki
- Workflow Management
Total features 96
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Asset Lifecycle Management
- Assignment Management
- Audio File Management
- Automated Routing
- Autoresponders
- Backup and Recovery
- Batch Processing
- Billing & Invoicing
- Budget Management
- Business Process Automation
- CRM
- Calendar Management
- Calendar/Reminder System
- Call Center Management
- Case Management
- Chat/Messaging
- Chatbot
- Client Portal
- Code Editing
- Collaboration Tools
- Collaborative Development
- Commenting/Notes
- Communication Management
- Compatibility Testing
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Content Publishing Options
- Corrective and Preventive Actions (CAPA)
- Custom Development
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Dictionary Management
- Data Import/Export
- Data Migration
- Data Modeling
- Data Replication
- Data Storage Management
- Database Conversion
- Debugging
- Deployment Management
- Design Management
- Document Classification
- Document Management
- Document Storage
- Drag & Drop
- Electronic Forms
- Email Alerts
- Email Management
- Email Templates
- Event Triggered Actions
- Feedback Management
- File Sharing
- For Developers
- Forms Automation
- Forms Creation & Design
- Forms Management
- Full Text Search
- Gantt/Timeline View
- Graphical User Interface
- Graphical Workflow Editor
- Help Desk Management
- IT Asset Management
- Idea Management
- Image Editing
- Incident Management
- Integrated Development Environment
- Integrations Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Iteration Management
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Lead Management
- Live Chat
- Macros/Templated Responses
- Milestone Tracking
- Mobile Access
- Mobile Development
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- No-Code
- Onboarding
- Online Forums
- Performance Analysis
- Performance Metrics
- Performance Monitoring
- Portfolio Management
- Pre-built Templates
- Prioritization
- Process Modeling & Designing
- Project Management
- Project Planning/Scheduling
- Prospecting Tools
- Quality Assurance
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recurring Issues
- Relational Database Management
- Release Management
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requirements Management
- Resource Management
- Risk Management
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Self Service Portal
- Service Level Agreement (SLA) Management
- Shared Contacts
- Single Sign On
- Social Media Monitoring
- Software Development
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Templates
- Testing/QA Management
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Traditional Methodologies
- Usage Tracking/Analytics
- Version Control
- Video Support
- Visual Modeling
- Web App Development
- Web/Mobile App Development
- Website Integration
- Widgets
- Wiki
- Workflow Management
Integrations
- AWS Lambda
- Asana
- Azure Active Directory
- Azure DevOps Server
- Beanstalk
- Calendly
- Chatwork
- Clarifai
- Clearbit
- CloudSign
- Customer Thermometer
- Docparser
- Docusign
- Dropbox Business
- Dropbox Sign
- Drupal
- Eventbrite
- Formstack Suite
- Freshdesk
- Gmail
- GoDaddy Website Builder
- Google Analytics 360
- Google Calendar
- Google Drive
- Google Maps
- Google Sheets
- Google Translate
- Highrise
- HubSpot CRM
- HubSpot Marketing Hub
- Jamf Pro
- Jira
- Joomla
- Mailchimp
- Mailgun
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Visual Studio
- MonkeyLearn
- Nicereply
- Oracle CRM On Demand
- Oracle Service
- Particle
- Pipedrive
- PubNub
- RingCentral Engage Digital
- RingCentral Engage Voice
- RingCentral Video
- RingEX
- Salesforce Sales Cloud
- ServiceNow
- Shopify
- Slack
- SmartHR
- Smartsheet
- Squarespace
- Stripe
- SurveyMonkey
- Tableau
- Trello
- Twilio
- Twitter/X
- Typeform
- Web.com
- Weebly
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zoho Analytics
- Zoho CRM
- mailparser.io
- AWS Lambda
- Asana
- Azure Active Directory
- Azure DevOps Server
- Beanstalk
- Calendly
- Chatwork
- Clarifai
- Clearbit
- CloudSign
- Customer Thermometer
- Docparser
- Docusign
- Dropbox Business
- Dropbox Sign
- Drupal
- Eventbrite
- Formstack Suite
- Freshdesk
- Gmail
- GoDaddy Website Builder
- Google Analytics 360
- Google Calendar
- Google Drive
- Google Maps
- Google Sheets
- Google Translate
- Highrise
- HubSpot CRM
- HubSpot Marketing Hub
- Jamf Pro
- Jira
- Joomla
- Mailchimp
- Mailgun
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Visual Studio
- MonkeyLearn
- Nicereply
- Oracle CRM On Demand
- Oracle Service
- Particle
- Pipedrive
- PubNub
- RingCentral Engage Digital
- RingCentral Engage Voice
- RingCentral Video
- RingEX
- Salesforce Sales Cloud
- ServiceNow
- Shopify
- Slack
- SmartHR
- Smartsheet
- Squarespace
- Stripe
- SurveyMonkey
- Tableau
- Trello
- Twilio
- Twitter/X
- Typeform
- Web.com
- Weebly
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zoho Analytics
- Zoho CRM
- mailparser.io
