TeamSupport vs Metronome Growth Systems
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Overview
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Metronome Growth Systems is a cloud-based business platform designed for CEOs, leaders, and business coaches. It offers a structured strategic planning approach based on priorities, data, and meeting rhythms. Users can access the platform on their cell phone, tablet, or desktop browser to drive growth and keep their team on track towards common goals.
Metronome Growth Systems is a cloud-based business platform designed for CEOs, leaders, and business coaches. It offers a structured strategic...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$29.00/month
- Free Version
- Free Trial
- Subscription
Starting from
CA$26.62/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.3/ 5Customer Service
4.5/ 5Value for Money
4.4/ 5Ease of Use
4.6/ 5Features
4.5/ 5Customer Service
5/ 5Value for Money
4.9/ 5Features
Total features 109
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Asset Lifecycle Management
- Assignment Management
- Automated Routing
- Autoresponders
- Business Plan Templates
- CRM
- Calendar Management
- Call Center Management
- Case Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Corrective and Preventive Actions (CAPA)
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Alerts
- Email Management
- Email Templates
- Event Triggered Actions
- Feedback Management
- Forms Management
- Full Text Search
- Goal Setting/Tracking
- Help Desk Management
- IT Asset Management
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- KPI Monitoring
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Macros/Templated Responses
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Onboarding
- Online Forums
- Performance Metrics
- Prioritization
- Project Management
- Quality Assurance
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recurring Issues
- Release Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Scorecards
- Search/Filter
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Monitoring
- Strategic Planning
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Third-Party Integrations
- Ticket Management
- Usage Tracking/Analytics
- Website Integration
- Widgets
- Wiki
- Workflow Management
Total features 10
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Asset Lifecycle Management
- Assignment Management
- Automated Routing
- Autoresponders
- Business Plan Templates
- CRM
- Calendar Management
- Call Center Management
- Case Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Corrective and Preventive Actions (CAPA)
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Alerts
- Email Management
- Email Templates
- Event Triggered Actions
- Feedback Management
- Forms Management
- Full Text Search
- Goal Setting/Tracking
- Help Desk Management
- IT Asset Management
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- KPI Monitoring
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Macros/Templated Responses
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Onboarding
- Online Forums
- Performance Metrics
- Prioritization
- Project Management
- Quality Assurance
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recurring Issues
- Release Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Scorecards
- Search/Filter
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Monitoring
- Strategic Planning
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Third-Party Integrations
- Ticket Management
- Usage Tracking/Analytics
- Website Integration
- Widgets
- Wiki
- Workflow Management
Integrations
- Azure DevOps Server
- Beanstalk
- Customer Thermometer
- Dropbox Business
- Drupal
- Gmail
- GoDaddy Website Builder
- Google Analytics 360
- Google Calendar
- Google Maps
- Highrise
- HubSpot CRM
- HubSpot Marketing Hub
- Jira
- Joomla
- Mailchimp
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Microsoft Visual Studio
- Nicereply
- Oracle CRM On Demand
- Oracle Service
- RingCentral Engage Digital
- RingCentral Engage Voice
- RingCentral Video
- RingEX
- Salesforce Sales Cloud
- ServiceNow
- Slack
- Squarespace
- SurveyMonkey
- Twitter/X
- Web.com
- Weebly
- WordPress
- Zapier
- Zoho Analytics
- Zoho CRM
Not provided by vendor
