TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships.
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
vcita is an all-in-one business management app designed with small businesses in mind, helping you manage your clients, schedule, billing and administration.
vcita is an all-in-one business management app designed with small businesses in mind, helping you manage your clients, schedule, billing and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$50,00/month

  • Subscription

Starting from

US$12,45/month

  • Subscription

Overall rating

4,5 /5
(781)
Ease of Use
4,4/5
Features & Functionality
4,3/5
Customer Service
4,5/5
Value for Money
4,4/5

Overall rating

4,4 /5
(176)
Ease of Use
4,3/5
Features & Functionality
4/5
Customer Service
4,1/5
Value for Money
4,1/5

Total features 260

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Appointment Management
  • Asset Management
  • Assignment Management
  • Authentication
  • Auto-Responders
  • Automated Scheduling
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Charting
  • Chat
  • Chat Transcript
  • Class Scheduling
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Credit Card Processing
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiling
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Defect Tracking
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Escalation Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • Filtered Views
  • Follow-up Scheduling
  • HIPAA Compliance
  • Help Desk Management
  • IT Asset Tracking
  • Indexing
  • Instant Messaging
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Landing Page Templates
  • Lead Assignment
  • Lead Capture
  • Lead Management
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Online Forums
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Problem Management
  • Product Catalog
  • Product Data Management
  • Production Tracking
  • Productivity Reporting
  • Project Management
  • Project Notes
  • Project Planning
  • Project Tracking
  • Project Workflow
  • Queue Manager
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Calendars
  • Third Party Integration
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Support
  • Website Integration
  • Widgets
  • Wiki
  • Workflow Management

Total features 91

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Appointment Management
  • Asset Management
  • Assignment Management
  • Authentication
  • Auto-Responders
  • Automated Scheduling
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Charting
  • Chat
  • Chat Transcript
  • Class Scheduling
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Credit Card Processing
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiling
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Defect Tracking
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Escalation Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • Filtered Views
  • Follow-up Scheduling
  • HIPAA Compliance
  • Help Desk Management
  • IT Asset Tracking
  • Indexing
  • Instant Messaging
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Landing Page Templates
  • Lead Assignment
  • Lead Capture
  • Lead Management
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Online Forums
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Problem Management
  • Product Catalog
  • Product Data Management
  • Production Tracking
  • Productivity Reporting
  • Project Management
  • Project Notes
  • Project Planning
  • Project Tracking
  • Project Workflow
  • Queue Manager
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Calendars
  • Third Party Integration
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Support
  • Website Integration
  • Widgets
  • Wiki
  • Workflow Management
  • Akita
  • Assessment Generator
  • Benchmark Email
  • Cognito Forms
  • Constant Contact
  • CozTel
  • Customer Thermometer
  • Dialpad Sell
  • Google Drive
  • Help Desk Migration
  • Akita
  • Assessment Generator
  • Benchmark Email
  • Cognito Forms
  • Constant Contact
  • CozTel
  • Customer Thermometer
  • Dialpad Sell
  • Google Drive
  • Help Desk Migration