Salesforce Sales Cloud vs Front
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Overview
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Pricing
Starting from
US$25.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$29.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.0/ 5Features
4.4/ 5Customer Service
4.1/ 5Value for Money
4.0/ 5Ease of Use
4.5/ 5Features
4.4/ 5Customer Service
4.4/ 5Value for Money
4.2/ 5Features
Total features 195
- "What If" Scenarios
- @mentions
- AI/Machine Learning
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agent Management
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assignment Management
- Audience Targeting
- Audit Trail
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Batch Communications
- Batch Processing
- Bid Management
- Brainstorming
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Automation
- Business Process Control
- Buyer Management
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Call Routing
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Canned Responses
- Case Management
- Catalog Management
- Change Order Management
- Channel Management
- Chat/Messaging
- Chatbot
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Competitive Analysis
- Compliance Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Contract/License Management
- Conversion Tracking
- Corrective and Preventive Actions (CAPA)
- Correlation Analysis
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Management
- Data Recovery
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Dynamic Modeling
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Reminders
- Email Response Control
- Email Templates
- Email Tracking
- Employee Database
- Employee Directory
- Employee Management
- Engagement Tracking
- Estimating
- Event Calendar
- Event Triggered Actions
- Exception Reporting
- Feedback Management
- Field Sales Management
- File Sharing
- Financial Management
- For AEC Industry
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Goal Management
- Graphical Data Presentation
- Health Score
- Help Desk Management
- IT Asset Management
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Inventory Management
- Issue Management
- Issue Tracking
- Job Costing
- Job Scheduling
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Listing Management
- Live Chat
- Macros/Templated Responses
- Mailing List Management
- Marketing Automation
- Medical History Records
- Meeting Management
- Mobile Access
- Mobile Alerts
- Mobile App
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-User Collaboration
- Multiple User Accounts
- Negative Feedback Management
- Notes Management
- On-Demand Communications
- Onboarding
- Opportunity Management
- Order Management
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Presentation Tools
- Price Optimization
- Prioritization
- Process/Workflow Automation
- Product Catalog
- Progress Tracking
- Project Management
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchase Order Management
- Quality Assurance
- Quality Management
- Queue Management
- Quotes/Estimates
- Read Receipts
- Real Time Editing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recommendations
- Referral Tracking
- Reminders
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Response Management
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Onboarding & Training
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Service Portal
- Service Level Agreement (SLA) Management
- Shared Contacts
- Shared Inboxes
- Shipping Management
- Signature Management
- Single Sign On
- Social Media Integration
- Social Media Monitoring
- Source Tracking
- Spam Blocker
- Statistical Analysis
- Status Tracking
- Subcontractor Management
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Management
- Template Management
- Territory Management
- Text Analysis
- Third-Party Integrations
- Ticket Management
- Time Tracking
- Training Management
- Transaction Management
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- Two-Way Audio & Video
- Usage Tracking/Analytics
- Version Control
- Video Chat
- Video Conferencing
- Virtual Assistant
- Visual Analytics
- Voice Mail
- Warranty Tracking
- Web-based Deployment
- Website Integration
- Whitelisting/Blacklisting
- Widgets
- Workflow Configuration
- Workflow Management
- Workforce Management
Total features 195
- "What If" Scenarios
- @mentions
- AI/Machine Learning
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agent Management
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assignment Management
- Audience Targeting
- Audit Trail
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Batch Communications
- Batch Processing
- Bid Management
- Brainstorming
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Automation
- Business Process Control
- Buyer Management
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Call Routing
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Canned Responses
- Case Management
- Catalog Management
- Change Order Management
- Channel Management
- Chat/Messaging
- Chatbot
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Competitive Analysis
- Compliance Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Contract/License Management
- Conversion Tracking
- Corrective and Preventive Actions (CAPA)
- Correlation Analysis
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Management
- Data Recovery
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Dynamic Modeling
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Reminders
- Email Response Control
- Email Templates
- Email Tracking
- Employee Database
- Employee Directory
- Employee Management
- Engagement Tracking
- Estimating
- Event Calendar
- Event Triggered Actions
- Exception Reporting
- Feedback Management
- Field Sales Management
- File Sharing
- Financial Management
- For AEC Industry
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Goal Management
- Graphical Data Presentation
- Health Score
- Help Desk Management
- IT Asset Management
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Inventory Management
- Issue Management
- Issue Tracking
- Job Costing
- Job Scheduling
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Listing Management
- Live Chat
- Macros/Templated Responses
- Mailing List Management
- Marketing Automation
- Medical History Records
- Meeting Management
- Mobile Access
- Mobile Alerts
- Mobile App
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-User Collaboration
- Multiple User Accounts
- Negative Feedback Management
- Notes Management
- On-Demand Communications
- Onboarding
- Opportunity Management
- Order Management
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Presentation Tools
- Price Optimization
- Prioritization
- Process/Workflow Automation
- Product Catalog
- Progress Tracking
- Project Management
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchase Order Management
- Quality Assurance
- Quality Management
- Queue Management
- Quotes/Estimates
- Read Receipts
- Real Time Editing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recommendations
- Referral Tracking
- Reminders
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Response Management
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Onboarding & Training
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Service Portal
- Service Level Agreement (SLA) Management
- Shared Contacts
- Shared Inboxes
- Shipping Management
- Signature Management
- Single Sign On
- Social Media Integration
- Social Media Monitoring
- Source Tracking
- Spam Blocker
- Statistical Analysis
- Status Tracking
- Subcontractor Management
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Management
- Template Management
- Territory Management
- Text Analysis
- Third-Party Integrations
- Ticket Management
- Time Tracking
- Training Management
- Transaction Management
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- Two-Way Audio & Video
- Usage Tracking/Analytics
- Version Control
- Video Chat
- Video Conferencing
- Virtual Assistant
- Visual Analytics
- Voice Mail
- Warranty Tracking
- Web-based Deployment
- Website Integration
- Whitelisting/Blacklisting
- Widgets
- Workflow Configuration
- Workflow Management
- Workforce Management
Integrations
- Aide
- Aircall
- Ariglad
- Asana
- AskNicely
- Birdeye
- Boost.space
- Box
- Bugpilot
- CallHippo
- Caravel
- Census
- ChargeDesk
- Chatdesk Teams
- Chatra
- ClearSlide
- Clearbit
- ClickUp
- CloudTalk
- Crowdstack Pro
- DataGrail
- Delighted
- Dialpad
- Dialpad AI Meetings
- Doorbell.io
- Drift
- Dropbox Business
- Dynamics 365
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- Fivetran
- FormCrafts
- Forumbee
- FullContact
- Gainsight CS
- GetFeedback
- GitHub
- Gmail
- GoTo Meeting
- Google Drive
- Guru
- Help Desk Migration
- HelpCenter.io
- HelpDocs
- HubSpot CRM
- HubSpot Marketing Hub
- Influx
- Instabug
- Intercom
- Jira
- JustCall
- Levity
- Linear
- Litmos
- Lokalise
- MaestroQA
- Mailchimp
- Make
- Merge
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Miuros
- Moveo.AI
- Next Matter
- Nicereply
- Olark
- Outreach
- PagerDuty
- Parabola
- Pipedrive
- Postscript
- Professional Services Cloud
- QuickBooks Online
- Retool
- Ringover
- Salesforce Sales Cloud
- Shipamax
- Shopify
- Skyvia
- Slack
- Smartsheet
- Stitch
- Stonly
- Surfboard
- SurveyMonkey
- SwiftCX
- Syncly
- Talkdesk
- Telegram
- TheLoops
- Todoist
- Toky
- Trello
- Twilio
- Twitter/X
- Upscope
- Veeva CRM
- Vyte
- Webinato
- Yesware
- Yoom
- Zapier
- Zendesk Sell
- Zoho CRM
- Zoho CRM Plus
- Zonka Feedback
- Zoom Workplace
- monday.com
- unitQ
- Aide
- Aircall
- Ariglad
- Asana
- AskNicely
- Birdeye
- Boost.space
- Box
- Bugpilot
- CallHippo
- Caravel
- Census
- ChargeDesk
- Chatdesk Teams
- Chatra
- ClearSlide
- Clearbit
- ClickUp
- CloudTalk
- Crowdstack Pro
- DataGrail
- Delighted
- Dialpad
- Dialpad AI Meetings
- Doorbell.io
- Drift
- Dropbox Business
- Dynamics 365
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- Fivetran
- FormCrafts
- Forumbee
- FullContact
- Gainsight CS
- GetFeedback
- GitHub
- Gmail
- GoTo Meeting
- Google Drive
- Guru
- Help Desk Migration
- HelpCenter.io
- HelpDocs
- HubSpot CRM
- HubSpot Marketing Hub
- Influx
- Instabug
- Intercom
- Jira
- JustCall
- Levity
- Linear
- Litmos
- Lokalise
- MaestroQA
- Mailchimp
- Make
- Merge
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Miuros
- Moveo.AI
- Next Matter
- Nicereply
- Olark
- Outreach
- PagerDuty
- Parabola
- Pipedrive
- Postscript
- Professional Services Cloud
- QuickBooks Online
- Retool
- Ringover
- Salesforce Sales Cloud
- Shipamax
- Shopify
- Skyvia
- Slack
- Smartsheet
- Stitch
- Stonly
- Surfboard
- SurveyMonkey
- SwiftCX
- Syncly
- Talkdesk
- Telegram
- TheLoops
- Todoist
- Toky
- Trello
- Twilio
- Twitter/X
- Upscope
- Veeva CRM
- Vyte
- Webinato
- Yesware
- Yoom
- Zapier
- Zendesk Sell
- Zoho CRM
- Zoho CRM Plus
- Zonka Feedback
- Zoom Workplace
- monday.com
- unitQ