Salesforce Sales Cloud vs Front

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

US$25.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$29.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.4 /5
(18,766)

Ease of Use

4.0/ 5

Features

4.4/ 5

Customer Service

4.1/ 5

Value for Money

4.0/ 5

Overall rating

4.6 /5
(269)

Ease of Use

4.5/ 5

Features

4.4/ 5

Customer Service

4.4/ 5

Value for Money

4.2/ 5

Total features 195

  • "What If" Scenarios
  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Agent Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audience Targeting
  • Audit Trail
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Autoresponders
  • Batch Communications
  • Batch Processing
  • Bid Management
  • Brainstorming
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Automation
  • Business Process Control
  • Buyer Management
  • CRM
  • CRM Integration
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Canned Responses
  • Case Management
  • Catalog Management
  • Change Order Management
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Competitive Analysis
  • Compliance Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Corrective and Preventive Actions (CAPA)
  • Correlation Analysis
  • Customer Communication
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Management
  • Data Recovery
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deal Management
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dynamic Modeling
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Reminders
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Directory
  • Employee Management
  • Engagement Tracking
  • Estimating
  • Event Calendar
  • Event Triggered Actions
  • Exception Reporting
  • Feedback Management
  • Field Sales Management
  • File Sharing
  • Financial Management
  • For AEC Industry
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Goal Management
  • Graphical Data Presentation
  • Health Score
  • Help Desk Management
  • IT Asset Management
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Job Scheduling
  • Key Performance Indicators
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Listing Management
  • Live Chat
  • Macros/Templated Responses
  • Mailing List Management
  • Marketing Automation
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-User Collaboration
  • Multiple User Accounts
  • Negative Feedback Management
  • Notes Management
  • On-Demand Communications
  • Onboarding
  • Opportunity Management
  • Order Management
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Presentation Tools
  • Price Optimization
  • Prioritization
  • Process/Workflow Automation
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Purchase Order Management
  • Quality Assurance
  • Quality Management
  • Queue Management
  • Quotes/Estimates
  • Read Receipts
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Recommendations
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Response Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Sales Activity Management
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Shared Inboxes
  • Shipping Management
  • Signature Management
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Source Tracking
  • Spam Blocker
  • Statistical Analysis
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Template Management
  • Territory Management
  • Text Analysis
  • Third-Party Integrations
  • Ticket Management
  • Time Tracking
  • Training Management
  • Transaction Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Trend Analysis
  • Two-Way Audio & Video
  • Usage Tracking/Analytics
  • Version Control
  • Video Chat
  • Video Conferencing
  • Virtual Assistant
  • Visual Analytics
  • Voice Mail
  • Warranty Tracking
  • Web-based Deployment
  • Website Integration
  • Whitelisting/Blacklisting
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • Workforce Management

Total features 195

  • "What If" Scenarios
  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Agent Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audience Targeting
  • Audit Trail
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Autoresponders
  • Batch Communications
  • Batch Processing
  • Bid Management
  • Brainstorming
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Automation
  • Business Process Control
  • Buyer Management
  • CRM
  • CRM Integration
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Canned Responses
  • Case Management
  • Catalog Management
  • Change Order Management
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Competitive Analysis
  • Compliance Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Corrective and Preventive Actions (CAPA)
  • Correlation Analysis
  • Customer Communication
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Management
  • Data Recovery
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deal Management
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dynamic Modeling
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Reminders
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Directory
  • Employee Management
  • Engagement Tracking
  • Estimating
  • Event Calendar
  • Event Triggered Actions
  • Exception Reporting
  • Feedback Management
  • Field Sales Management
  • File Sharing
  • Financial Management
  • For AEC Industry
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Goal Management
  • Graphical Data Presentation
  • Health Score
  • Help Desk Management
  • IT Asset Management
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Job Scheduling
  • Key Performance Indicators
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Listing Management
  • Live Chat
  • Macros/Templated Responses
  • Mailing List Management
  • Marketing Automation
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-User Collaboration
  • Multiple User Accounts
  • Negative Feedback Management
  • Notes Management
  • On-Demand Communications
  • Onboarding
  • Opportunity Management
  • Order Management
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Presentation Tools
  • Price Optimization
  • Prioritization
  • Process/Workflow Automation
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Purchase Order Management
  • Quality Assurance
  • Quality Management
  • Queue Management
  • Quotes/Estimates
  • Read Receipts
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Recommendations
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Response Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Sales Activity Management
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Shared Inboxes
  • Shipping Management
  • Signature Management
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Source Tracking
  • Spam Blocker
  • Statistical Analysis
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Template Management
  • Territory Management
  • Text Analysis
  • Third-Party Integrations
  • Ticket Management
  • Time Tracking
  • Training Management
  • Transaction Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Trend Analysis
  • Two-Way Audio & Video
  • Usage Tracking/Analytics
  • Version Control
  • Video Chat
  • Video Conferencing
  • Virtual Assistant
  • Visual Analytics
  • Voice Mail
  • Warranty Tracking
  • Web-based Deployment
  • Website Integration
  • Whitelisting/Blacklisting
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • Workforce Management
  • Aide
  • Aircall
  • Ariglad
  • Asana
  • AskNicely
  • Birdeye
  • Boost.space
  • Box
  • Bugpilot
  • CallHippo
  • Caravel
  • Census
  • ChargeDesk
  • Chatdesk Teams
  • Chatra
  • ClearSlide
  • Clearbit
  • ClickUp
  • CloudTalk
  • Crowdstack Pro
  • DataGrail
  • Delighted
  • Dialpad
  • Dialpad AI Meetings
  • Doorbell.io
  • Drift
  • Dropbox Business
  • Dynamics 365
  • Eventbrite
  • Evernote Teams
  • Expensify
  • Five9
  • Fivetran
  • FormCrafts
  • Forumbee
  • FullContact
  • Gainsight CS
  • GetFeedback
  • GitHub
  • Gmail
  • GoTo Meeting
  • Google Drive
  • Guru
  • Help Desk Migration
  • HelpCenter.io
  • HelpDocs
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Influx
  • Instabug
  • Instagram
  • Intercom
  • Jira
  • JustCall
  • Levity
  • Linear
  • Litmos
  • Lokalise
  • MaestroQA
  • Mailchimp
  • Make
  • Merge
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Miuros
  • Moveo.AI
  • Next Matter
  • Nicereply
  • Olark
  • Outreach
  • PagerDuty
  • Parabola
  • Pipedrive
  • Postscript
  • Professional Services Cloud
  • QuickBooks Online
  • Retool
  • Ringover
  • Salesforce Sales Cloud
  • Shipamax
  • Shopify
  • Skyvia
  • Slack
  • Smartsheet
  • Stitch
  • Stonly
  • Surfboard
  • SurveyMonkey
  • SwiftCX
  • Syncly
  • Talkdesk
  • Telegram
  • TheLoops
  • Todoist
  • Toky
  • Trello
  • Twilio
  • Twitter/X
  • Upscope
  • Veeva CRM
  • Vyte
  • Webinato
  • WhatsApp
  • Yesware
  • Yoom
  • Zapier
  • Zendesk Sell
  • Zoho CRM
  • Zoho CRM Plus
  • Zonka Feedback
  • Zoom Workplace
  • monday.com
  • unitQ
  • Aide
  • Aircall
  • Ariglad
  • Asana
  • AskNicely
  • Birdeye
  • Boost.space
  • Box
  • Bugpilot
  • CallHippo
  • Caravel
  • Census
  • ChargeDesk
  • Chatdesk Teams
  • Chatra
  • ClearSlide
  • Clearbit
  • ClickUp
  • CloudTalk
  • Crowdstack Pro
  • DataGrail
  • Delighted
  • Dialpad
  • Dialpad AI Meetings
  • Doorbell.io
  • Drift
  • Dropbox Business
  • Dynamics 365
  • Eventbrite
  • Evernote Teams
  • Expensify
  • Five9
  • Fivetran
  • FormCrafts
  • Forumbee
  • FullContact
  • Gainsight CS
  • GetFeedback
  • GitHub
  • Gmail
  • GoTo Meeting
  • Google Drive
  • Guru
  • Help Desk Migration
  • HelpCenter.io
  • HelpDocs
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Influx
  • Instabug
  • Instagram
  • Intercom
  • Jira
  • JustCall
  • Levity
  • Linear
  • Litmos
  • Lokalise
  • MaestroQA
  • Mailchimp
  • Make
  • Merge
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Miuros
  • Moveo.AI
  • Next Matter
  • Nicereply
  • Olark
  • Outreach
  • PagerDuty
  • Parabola
  • Pipedrive
  • Postscript
  • Professional Services Cloud
  • QuickBooks Online
  • Retool
  • Ringover
  • Salesforce Sales Cloud
  • Shipamax
  • Shopify
  • Skyvia
  • Slack
  • Smartsheet
  • Stitch
  • Stonly
  • Surfboard
  • SurveyMonkey
  • SwiftCX
  • Syncly
  • Talkdesk
  • Telegram
  • TheLoops
  • Todoist
  • Toky
  • Trello
  • Twilio
  • Twitter/X
  • Upscope
  • Veeva CRM
  • Vyte
  • Webinato
  • WhatsApp
  • Yesware
  • Yoom
  • Zapier
  • Zendesk Sell
  • Zoho CRM
  • Zoho CRM Plus
  • Zonka Feedback
  • Zoom Workplace
  • monday.com
  • unitQ