Salesforce Sales Cloud vs Dialpad
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Overview
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$25.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$27.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.0/ 5Features
4.4/ 5Customer Service
4.1/ 5Value for Money
4.0/ 5Ease of Use
4.3/ 5Features
4.2/ 5Customer Service
4.0/ 5Value for Money
4.1/ 5Features
Total features 195
- "What If" Scenarios
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agent Interface
- Agent Management
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Assignment Management
- Audience Targeting
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Batch Processing
- Bid Management
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Control
- Buyer Management
- CRM
- CRM Integration
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Call Transfer
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Catalog Management
- Change Order Management
- Channel Management
- Chat/Messaging
- Chatbot
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Competitive Analysis
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Conversation Intelligence
- Conversion Tracking
- Correlation Analysis
- Customer Database
- Customer Engagement
- Customer History
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Management
- Data Synchronization
- Data Visualization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Dynamic Modeling
- Electronic Signature
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Employee Directory
- Employee Management
- Engagement Tracking
- Estimating
- Exception Reporting
- Fax Management
- Field Sales Management
- File Transfer
- Financial Management
- For AEC Industry
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- IVR
- Inbound Call Center
- Inbox Management
- Intent Recognition
- Interaction Tracking
- Internal Chat Integration
- Job Costing
- Job Scheduling
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- List Management
- Listing Management
- Live Chat
- Manual Dialer
- Marketing Automation
- Medical History Records
- Meeting Management
- Mobile Access
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multi-User Collaboration
- Natural Language Processing
- On-Demand Recording
- Onboarding
- Online Voice Transmission
- Opportunity Management
- Outbound Call Center
- PBX
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Physician Management
- Pipeline Management
- Pipeline Reports
- Power Dialer
- Predictive Analytics
- Predictive Dialer
- Presentation Tools
- Price Optimization
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchase Order Management
- Queue Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recommendations
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SIP Trunking
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Onboarding & Training
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Self Service Portal
- Sentiment Analysis
- Shared Contacts
- Single Sign On
- Social Media Integration
- Source Tracking
- Speech Recognition
- Speech Synthesis
- Statistical Analysis
- Subcontractor Management
- Support Ticket Management
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Territory Management
- Third-Party Integrations
- Training Management
- Transaction Management
- Unified Communications
- Version Control
- Video Conferencing
- Visual Analytics
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Warranty Tracking
- Web-based Deployment
- Workflow Management
Total features 82
- "What If" Scenarios
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agent Interface
- Agent Management
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Assignment Management
- Audience Targeting
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Batch Processing
- Bid Management
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Control
- Buyer Management
- CRM
- CRM Integration
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Call Transfer
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Catalog Management
- Change Order Management
- Channel Management
- Chat/Messaging
- Chatbot
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Competitive Analysis
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Conversation Intelligence
- Conversion Tracking
- Correlation Analysis
- Customer Database
- Customer Engagement
- Customer History
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Management
- Data Synchronization
- Data Visualization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Dynamic Modeling
- Electronic Signature
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Employee Directory
- Employee Management
- Engagement Tracking
- Estimating
- Exception Reporting
- Fax Management
- Field Sales Management
- File Transfer
- Financial Management
- For AEC Industry
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- IVR
- Inbound Call Center
- Inbox Management
- Intent Recognition
- Interaction Tracking
- Internal Chat Integration
- Job Costing
- Job Scheduling
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- List Management
- Listing Management
- Live Chat
- Manual Dialer
- Marketing Automation
- Medical History Records
- Meeting Management
- Mobile Access
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multi-User Collaboration
- Natural Language Processing
- On-Demand Recording
- Onboarding
- Online Voice Transmission
- Opportunity Management
- Outbound Call Center
- PBX
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Physician Management
- Pipeline Management
- Pipeline Reports
- Power Dialer
- Predictive Analytics
- Predictive Dialer
- Presentation Tools
- Price Optimization
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchase Order Management
- Queue Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recommendations
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SIP Trunking
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Onboarding & Training
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Self Service Portal
- Sentiment Analysis
- Shared Contacts
- Single Sign On
- Social Media Integration
- Source Tracking
- Speech Recognition
- Speech Synthesis
- Statistical Analysis
- Subcontractor Management
- Support Ticket Management
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Territory Management
- Third-Party Integrations
- Training Management
- Transaction Management
- Unified Communications
- Version Control
- Video Conferencing
- Visual Analytics
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Warranty Tracking
- Web-based Deployment
- Workflow Management
Integrations
- Abstrakt
- Alexa
- AzureDesk
- Birdeye
- Box
- Bubble
- Bullhorn ATS & CRM
- CEIPAL ATS
- CEIPAL Workforce
- CRM HUB360
- Ceipal Procurewise
- Chorus
- ClearSlide
- Clio
- Cloze
- Convin
- Copper
- Crowdstack Pro
- DataGrail
- Dialpad Ai Contact Center
- Domo
- Dropbox Business
- Dynamics 365
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- Forethought
- Front
- GetFeedback
- Gmail
- GoTo Meeting
- Gong.io
- Google Calendar
- Google Workspace
- HappyFox Assist AI
- HappyFox Workflows
- Helpwise
- HubSpot CRM
- Intercom
- Jiminny
- KIZEN
- Kustomer
- LawGro
- LinkedIn for Business
- Litmos
- Mailchimp
- Make
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Mindtickle
- Miro
- Mixmax
- Okta
- OneLogin
- Outreach
- Playvox
- Prodoscore
- Professional Services Cloud
- QuickBooks Online
- Rafiki
- Recruitly
- Rippling
- Salesforce Sales Cloud
- Salesmate
- ServiceNow
- Slack
- Smartsheet
- SurveyMonkey
- Theta Lake Compliance Suite
- Tray.io
- Veeva CRM
- Webinato
- Yesware
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoom Workplace
- Abstrakt
- Alexa
- AzureDesk
- Birdeye
- Box
- Bubble
- Bullhorn ATS & CRM
- CEIPAL ATS
- CEIPAL Workforce
- CRM HUB360
- Ceipal Procurewise
- Chorus
- ClearSlide
- Clio
- Cloze
- Convin
- Copper
- Crowdstack Pro
- DataGrail
- Dialpad Ai Contact Center
- Domo
- Dropbox Business
- Dynamics 365
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- Forethought
- Front
- GetFeedback
- Gmail
- GoTo Meeting
- Gong.io
- Google Calendar
- Google Workspace
- HappyFox Assist AI
- HappyFox Workflows
- Helpwise
- HubSpot CRM
- Intercom
- Jiminny
- KIZEN
- Kustomer
- LawGro
- LinkedIn for Business
- Litmos
- Mailchimp
- Make
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Mindtickle
- Miro
- Mixmax
- Okta
- OneLogin
- Outreach
- Playvox
- Prodoscore
- Professional Services Cloud
- QuickBooks Online
- Rafiki
- Recruitly
- Rippling
- Salesforce Sales Cloud
- Salesmate
- ServiceNow
- Slack
- Smartsheet
- SurveyMonkey
- Theta Lake Compliance Suite
- Tray.io
- Veeva CRM
- Webinato
- Yesware
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoom Workplace