---
description: Compare Salesforce Sales Cloud vs Ricochet360 for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Salesforce Sales Cloud vs Ricochet360 | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Social CRM Tools](/directory/558/social-crm/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Ricochet360](https://www.getapp.za.com/compare/90378/127955/salesforce/vs/ricochet)

# Compare Salesforce Sales Cloud vs Ricochet360

Canonical: https://www.getapp.za.com/compare/90378/127955/salesforce/vs/ricochet

> Detailed comparison between Salesforce Sales Cloud and Ricochet360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | Ricochet360 |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 18768 | 82 |
| **Starting Price** | US$25,00 | US$24,00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Sales Cloud

- API
- Auto-Dialer
- Automatic Call Distribution
- Calendar/Reminder System
- Channel Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Opportunity Management
- Performance Management
- Referral Tracking
- Sales Activity Management
- Segmentation
- Source Tracking
- Web-based Deployment

### Ricochet360

- API
- Auto-Dialer
- Automatic Call Distribution
- Calendar/Reminder System
- Channel Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Opportunity Management
- Performance Management
- Referral Tracking
- Sales Activity Management
- Segmentation
- Source Tracking
- Web-based Deployment

## Links

- [View Salesforce Sales Cloud Profile](https://www.getapp.za.com/software/90378/salesforce)
- [View Ricochet360 Profile](https://www.getapp.za.com/software/127955/ricochet)
- [View Original Comparison](https://www.getapp.za.com/compare/90378/127955/salesforce/vs/ricochet)

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