FileHold vs SysAid
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Overview
The document review and workflow component of FileHold Document and Records management software is for organizations of 20 users or more. FileHold is Microsoft centric and has a 2 hour install guarantee - your users already know how to use it. Available on premise or in the cloud - mobile ready .
The document review and workflow component of FileHold Document and Records management software is for organizations of 20 users or more. FileHold...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
SysAid is an AI-enabled IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.
SysAid is an AI-enabled IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$25.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.5/ 5Customer Service
4.8/ 5Value for Money
4.6/ 5Ease of Use
4.5/ 5Features
4.5/ 5Customer Service
4.5/ 5Value for Money
4.5/ 5Features
Total features 138
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audio File Management
- Audit Management
- Audit Trail
- Authentication
- Autofill
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Autosave
- Availability Management
- Bandwidth Monitoring
- Barcode/Ticket Scanning
- Benchmarking
- Bulk Uploading
- Business Process Automation
- CMDB
- CPU Monitoring
- Calendar Management
- Capacity Management
- Catalog Management
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Content Library
- Content Management
- Content Publishing Options
- Contract/License Management
- Convert to PDF
- Corrective and Preventive Actions (CAPA)
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Capture and Transfer
- Data Import/Export
- Data Migration
- Data Recovery
- Data Retention Management
- Data Security
- Data Storage Management
- Data Visualization
- Digital Asset Management
- Digital Signature
- Disaster Recovery
- Document Automation
- Document Capture
- Document Check-in/Check-out
- Document Classification
- Document Generation
- Document Lifecycle Management
- Document Management
- Document Review
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Forms
- Electronic Signature
- Email Management
- Email Templates
- Environmental Compliance
- Event Logs
- FDA Compliance
- Feedback Management
- File Conversion
- File Management
- File Recovery
- File Sharing
- File Upload by Email
- Filtering
- For Engineering Documents
- For Medical Purposes
- Forms Management
- Full Text Search
- Graphical Workflow Editor
- HIPAA Compliant
- Help Desk Management
- ISO Compliance
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- IT Risk Management
- Incident Management
- Indexing
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- License Management
- Live Chat
- Localization Automation
- Macros/Templated Responses
- Maintenance Management
- Match & Merge
- Media Library
- Metadata Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Factor Authentication
- Multi-Language
- Multi-Location
- Multimedia Archiving
- Multiple Data Sources
- Multiple Format Support
- Network Monitoring
- No-Code
- OSHA Compliance
- Offline Access
- Optical Character Recognition
- Patch Management
- Performance Metrics
- Performance Monitoring
- Policy Management
- Prioritization
- Problem Management
- Process/Workflow Automation
- Procurement Management
- Progress Tracking
- Project Management
- Project Workflow
- Q&A Management
- Quality Control
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Records Management
- Recurring Issues
- Release & Deployment
- Release Management
- Reminders
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Revision History
- Risk Assessment
- Risk Management
- Role-Based Permissions
- Rules-Based Workflow
- SEO Management
- SSL Security
- Sarbanes-Oxley Compliance
- Scheduled/Automated Reports
- Search/Filter
- Secure Data Storage
- Secure File Viewer
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Service Request Management
- Single Sign On
- Social Media Integration
- Status Tracking
- Storage Management
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Third-Party Integrations
- Ticket Management
- Training Management
- Uptime Reporting
- User Interface
- User Management
- Version Comparison
- Version Control
- Version Rollback
- Video Support
- Virtual Assistant
- Visual Analytics
- Watermarking
- Web Archiving
- Workflow Configuration
- Workflow Management
- eDiscovery
Total features 124
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audio File Management
- Audit Management
- Audit Trail
- Authentication
- Autofill
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Autosave
- Availability Management
- Bandwidth Monitoring
- Barcode/Ticket Scanning
- Benchmarking
- Bulk Uploading
- Business Process Automation
- CMDB
- CPU Monitoring
- Calendar Management
- Capacity Management
- Catalog Management
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Content Library
- Content Management
- Content Publishing Options
- Contract/License Management
- Convert to PDF
- Corrective and Preventive Actions (CAPA)
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Capture and Transfer
- Data Import/Export
- Data Migration
- Data Recovery
- Data Retention Management
- Data Security
- Data Storage Management
- Data Visualization
- Digital Asset Management
- Digital Signature
- Disaster Recovery
- Document Automation
- Document Capture
- Document Check-in/Check-out
- Document Classification
- Document Generation
- Document Lifecycle Management
- Document Management
- Document Review
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Forms
- Electronic Signature
- Email Management
- Email Templates
- Environmental Compliance
- Event Logs
- FDA Compliance
- Feedback Management
- File Conversion
- File Management
- File Recovery
- File Sharing
- File Upload by Email
- Filtering
- For Engineering Documents
- For Medical Purposes
- Forms Management
- Full Text Search
- Graphical Workflow Editor
- HIPAA Compliant
- Help Desk Management
- ISO Compliance
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- IT Risk Management
- Incident Management
- Indexing
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- License Management
- Live Chat
- Localization Automation
- Macros/Templated Responses
- Maintenance Management
- Match & Merge
- Media Library
- Metadata Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Factor Authentication
- Multi-Language
- Multi-Location
- Multimedia Archiving
- Multiple Data Sources
- Multiple Format Support
- Network Monitoring
- No-Code
- OSHA Compliance
- Offline Access
- Optical Character Recognition
- Patch Management
- Performance Metrics
- Performance Monitoring
- Policy Management
- Prioritization
- Problem Management
- Process/Workflow Automation
- Procurement Management
- Progress Tracking
- Project Management
- Project Workflow
- Q&A Management
- Quality Control
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Records Management
- Recurring Issues
- Release & Deployment
- Release Management
- Reminders
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Revision History
- Risk Assessment
- Risk Management
- Role-Based Permissions
- Rules-Based Workflow
- SEO Management
- SSL Security
- Sarbanes-Oxley Compliance
- Scheduled/Automated Reports
- Search/Filter
- Secure Data Storage
- Secure File Viewer
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Service Request Management
- Single Sign On
- Social Media Integration
- Status Tracking
- Storage Management
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Third-Party Integrations
- Ticket Management
- Training Management
- Uptime Reporting
- User Interface
- User Management
- Version Comparison
- Version Control
- Version Rollback
- Video Support
- Virtual Assistant
- Visual Analytics
- Watermarking
- Web Archiving
- Workflow Configuration
- Workflow Management
- eDiscovery
Integrations
- Asana
- Booking System for MS Office 365 and MS Outlook
- Docusign
- Google Calendar
- Google Chat
- Google Workspace
- Harvest
- Jira
- Jotform
- Lansweeper
- Microsoft 365
- Microsoft 365 License Optimization
- Microsoft Intune
- Microsoft Power BI
- Microsoft Teams
- Nagios Core
- Nagios XI
- New Relic
- Office 365 Document Management
- Okta
- OneLogin
- PagerDuty
- Pingdom
- Qlik Sense
- QuickBooks Online
- SAP Customer Experience
- Sage CRM
- Shopify
- Site24x7
- Slack
- SolarWinds Service Desk
- TeamViewer Remote
- Trello
- Twilio
- Typeform
- WorkSafe
- YouCanBook.me
- Zapier
- monday.com
- Asana
- Booking System for MS Office 365 and MS Outlook
- Docusign
- Google Calendar
- Google Chat
- Google Workspace
- Harvest
- Jira
- Jotform
- Lansweeper
- Microsoft 365
- Microsoft 365 License Optimization
- Microsoft Intune
- Microsoft Power BI
- Microsoft Teams
- Nagios Core
- Nagios XI
- New Relic
- Office 365 Document Management
- Okta
- OneLogin
- PagerDuty
- Pingdom
- Qlik Sense
- QuickBooks Online
- SAP Customer Experience
- Sage CRM
- Shopify
- Site24x7
- Slack
- SolarWinds Service Desk
- TeamViewer Remote
- Trello
- Twilio
- Typeform
- WorkSafe
- YouCanBook.me
- Zapier
- monday.com
