Help Scout vs ConnectWise Control

 

Help Scout

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ConnectWise Control

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$12,00/month US$19,00/month
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Automatic Notifications
CRM Integration
Chat
Email Integration
Instant Messaging
Knowledge Base
Prioritizing
Projections
Real Time Monitoring
Reporting & Statistics
Third Party Integration
Ticket Management
Workflow Management

Integrations

Bitium
Campaign Monitor
Capsule
CloudBerry Backup
ConnectWise Automate
ConnectWise Manage
Customer Thermometer
Infusionsoft
Kissmetrics
Naverisk
PipelineDeals
Slaask
Slack
SnapEngage
SolarWinds Passportal
Zapier
Zendesk