Help Scout vs Smartcode

 

Help Scout

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Smartcode

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$12,00/month £99,00
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Automatic Notifications
CRM Integration
Chat
Email Integration
Instant Messaging
Prioritizing
Real Time Monitoring
Reporting & Statistics
Support Ticket Management
Third Party Integration
Workflow Management

Integrations

Bitium
Campaign Monitor
Capsule
Customer Thermometer
Infusionsoft
Kissmetrics
Linnworks
Magento
NetSuite
PipelineDeals
Sage 50cloud
Shopify
Slack
SnapEngage
Xero
Zapier