Help Scout is customer service & help desk software for companies of all sizes. Users can work seamlessly across departments, or manage several products/brands from a single account. Features include workflows, an automation based system, and collaboration tools.
Help Scout is customer service & help desk software for companies of all sizes. Users can work seamlessly across departments, or manage several...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
ReminderCall.com is a cloud-based appointment reminder system designed to help small to large practices within the medical industry send automated reminders to patients through calls, emails and text messages from existing EHR, EMR and other scheduling software that the business already uses.
ReminderCall.com is a cloud-based appointment reminder system designed to help small to large practices within the medical industry send automated...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$10,00/month

  • Subscription

Starting from

US$14,50/month

  • Subscription

Overall rating

4,7 /5
(165)
Ease of Use
4,7/5
Features & Functionality
4,3/5
Customer Service
4,8/5
Value for Money
4,6/5

Overall rating

4,8 /5
(125)
Ease of Use
4,8/5
Features & Functionality
4,6/5
Customer Service
4,9/5
Value for Money
4,8/5

Total features 87

  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Automated Routing
  • Automated Scheduling
  • Automatic Lead Distribution
  • Batch Communications
  • Bulk Send
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Recording
  • Call Reminders
  • Call Tracking
  • Caller ID
  • Canned Responses
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Content Management
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Monitoring
  • Email Templates
  • Event Triggered Actions
  • Feedback Management
  • Full Text Search
  • HIPAA Compliant
  • Help Desk Management
  • Historical Reporting
  • IVR / Voice Recognition
  • Inbox Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Distribution
  • Live Chat
  • Macros/Templated Responses
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Department/Project
  • Multi-Language
  • Multiple User Accounts
  • On-Demand Communications
  • PCI Compliance
  • Performance Management
  • Performance Metrics
  • Personalization
  • Prioritization
  • Productivity Analysis
  • Purchasing & Receiving
  • Queue Management
  • Ratings / Reviews
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Signature Management
  • Social Media Integration
  • Spam Blocker
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Editing
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Trend Analysis
  • Two-Factor Authentication
  • Voice Mail
  • Workflow Configuration
  • Workflow Management

Total features 37

  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Automated Routing
  • Automated Scheduling
  • Automatic Lead Distribution
  • Batch Communications
  • Bulk Send
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Recording
  • Call Reminders
  • Call Tracking
  • Caller ID
  • Canned Responses
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Content Management
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Monitoring
  • Email Templates
  • Event Triggered Actions
  • Feedback Management
  • Full Text Search
  • HIPAA Compliant
  • Help Desk Management
  • Historical Reporting
  • IVR / Voice Recognition
  • Inbox Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Distribution
  • Live Chat
  • Macros/Templated Responses
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Department/Project
  • Multi-Language
  • Multiple User Accounts
  • On-Demand Communications
  • PCI Compliance
  • Performance Management
  • Performance Metrics
  • Personalization
  • Prioritization
  • Productivity Analysis
  • Purchasing & Receiving
  • Queue Management
  • Ratings / Reviews
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Signature Management
  • Social Media Integration
  • Spam Blocker
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Editing
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Trend Analysis
  • Two-Factor Authentication
  • Voice Mail
  • Workflow Configuration
  • Workflow Management
  • 123Pet Software
  • Acuity Scheduling
  • AdvancedMD for Mental Health
  • Agile CRM
  • Aircall
  • AppointmentPlus
  • AskNicely
  • Bigcommerce
  • Booker
  • Bronto Marketing Platform
  • Calendly
  • Campaign Monitor
  • Campfire
  • Capsule
  • CareCloud
  • CareLogic Enterprise
  • ChargeDesk
  • Clarity Wave
  • ClickDesk
  • ClinicSource
  • Constant Contact
  • Drift
  • Explorer Eclipse
  • FreshBooks
  • Genesis Chiropractic Software
  • Google Calendar
  • Google Workspace
  • Highrise
  • HipChat
  • HookFeed
  • HubSpot CRM
  • HubSpot Marketing Hub
  • InPhase BMS
  • Intergy
  • JIRA Service Management
  • Jira
  • Kareo Billing
  • Kato
  • Keap
  • Kissmetrics
  • Klaviyo
  • Magento Commerce
  • Mailchimp
  • Microsoft Outlook
  • Mixpanel
  • Modernizing Medicine
  • NextGen Healthcare
  • Nicereply
  • Olark
  • OnePageCRM
  • Pipedrive
  • PipelineDeals
  • RedTail CRM
  • RevFlow
  • RevolutionEHR
  • SalesforceIQ
  • Schedulicity
  • ScreenSteps
  • Segment
  • Shopify
  • Slack
  • Smooch
  • SnapEngage
  • Square Appointments
  • TRAKnet
  • Talkdesk
  • Therasoft Online
  • Transifex
  • Trello
  • Userlike
  • WooCommerce
  • WordPress
  • Zapier
  • elevio
  • 123Pet Software
  • Acuity Scheduling
  • AdvancedMD for Mental Health
  • Agile CRM
  • Aircall
  • AppointmentPlus
  • AskNicely
  • Bigcommerce
  • Booker
  • Bronto Marketing Platform
  • Calendly
  • Campaign Monitor
  • Campfire
  • Capsule
  • CareCloud
  • CareLogic Enterprise
  • ChargeDesk
  • Clarity Wave
  • ClickDesk
  • ClinicSource
  • Constant Contact
  • Drift
  • Explorer Eclipse
  • FreshBooks
  • Genesis Chiropractic Software
  • Google Calendar
  • Google Workspace
  • Highrise
  • HipChat
  • HookFeed
  • HubSpot CRM
  • HubSpot Marketing Hub
  • InPhase BMS
  • Intergy
  • JIRA Service Management
  • Jira
  • Kareo Billing
  • Kato
  • Keap
  • Kissmetrics
  • Klaviyo
  • Magento Commerce
  • Mailchimp
  • Microsoft Outlook
  • Mixpanel
  • Modernizing Medicine
  • NextGen Healthcare
  • Nicereply
  • Olark
  • OnePageCRM
  • Pipedrive
  • PipelineDeals
  • RedTail CRM
  • RevFlow
  • RevolutionEHR
  • SalesforceIQ
  • Schedulicity
  • ScreenSteps
  • Segment
  • Shopify
  • Slack
  • Smooch
  • SnapEngage
  • Square Appointments
  • TRAKnet
  • Talkdesk
  • Therasoft Online
  • Transifex
  • Trello
  • Userlike
  • WooCommerce
  • WordPress
  • Zapier
  • elevio