Help Scout vs TeamSupport

 

Help Scout

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TeamSupport

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$12,00/month US$50,00/month
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Automatic Reminders
CRM Integration
Calendar Management
Chat
Contact Database
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Email Integration
Instant Messaging
Knowledge Base
Prioritizing
Real Time Monitoring
Reporting & Statistics
Third Party Integration
Ticket Management
Workflow Management

Integrations

Akita
Bitium
Campaign Monitor
Capsule
CozTel
Customer Thermometer
Help Desk Migration
Infusionsoft
Kissmetrics
Natero
Nicereply
PipelineDeals
Slack
SnapEngage
Twitter
VICIdial
Zapier
Zoho CRM
Zoho SalesIQ