Help Scout vs Salesforce Sales Cloud

 

Help Scout

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Salesforce Sales Cloud

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$12,00/month US$25,00/month
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Chat
Email Integration
Instant Messaging
Mobile Integration
Prioritizing
Real Time Monitoring
Reminders
Reporting & Statistics
Social Media Integration
Support Ticket Management
Third Party Integration
Workflow Management

Integrations

Bitium
Campaign Monitor
Capsule
CogniDox
Customer Thermometer
Gold Lasso
Infusionsoft
Intellect
InterWeave Smart Payment Gateway
Kissmetrics
Nirvaha Commissions
O2B
PipelineDeals
Reviso
Slack
SnapEngage
Sofon Guided Solutions
SurveyGizmo
TeamSupport
Zapier