Help Scout vs Procurify
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Overview
Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The platform offers a range of features, including AI-powered tools, integrations, and analytics, to empower both your team and your customers.
Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Procurify is the leading AI-powered procurement, accounts payable (AP), expense, and payment platform designed for mid-market organizations. We empower businesses to gain full control of their spending, driving cost savings, operational efficiency, and smarter decision-making.
Procurify is the leading AI-powered procurement, accounts payable (AP), expense, and payment platform designed for mid-market organizations. We...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$55.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.3/ 5Customer Service
4.6/ 5Value for Money
4.4/ 5Ease of Use
4.5/ 5Features
4.3/ 5Customer Service
4.5/ 5Value for Money
4.4/ 5Features
Total features 72
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Auction Management
- Audit Management
- Audit Trail
- Automated Routing
- Autoresponders
- Budget Control
- Budgeting/Forecasting
- Canned Responses
- Cash Management
- Catalog Management
- Categorisation/Grouping
- Chat/Messaging
- Check Writing
- Collaboration Tools
- Communication Management
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Contract/License Management
- Core Accounting
- Corporate Card
- Cost Management
- Credit Card Management
- Credit Card Processing
- Customer Communication
- Customer Database
- Customer History
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Extraction
- Data Import/Export
- Document Management
- Document Storage
- Duplicate Payment Alert
- ERP integration
- Electronic Funds Transfer
- Electronic Payments
- Email Management
- Email Monitoring
- Email Templates
- Event Triggered Actions
- Expense Claims
- Expense Tracking
- Feedback Management
- Financial Analysis
- Financial Management
- Financial Reporting
- For AEC Industry
- For Legal Professionals
- For Small Businesses
- For Startups
- Fraud Detection
- Full Text Search
- General Ledger
- Help Desk Management
- Inbox Management
- Interaction Tracking
- Invoice Management
- Invoice Processing
- Knowledge Base Management
- Knowledge Management
- Lead Management
- Live Chat
- Macros/Templated Responses
- Mobile Access
- Mobile App
- Mobile Receipt Upload
- Multi-Channel Communication
- Multi-Company
- Multi-Currency
- Multi-Language
- Multi-Location
- Multiple User Accounts
- Order Fulfillment
- Order Management
- Order Processing
- Order Tracking
- Performance Metrics
- Prepaid Cards
- Prioritization
- Process/Workflow Automation
- Procurement Management
- Project Accounting
- Project Management
- Purchase Order Management
- Purchase Order Reconciliation
- Purchasing & Receiving
- Purchasing Reports
- Queue Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Receipt Management
- Receiving
- Recurring Payments
- Reimbursement Management
- Reminders
- Remote Access/Control
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Response Management
- Routing
- Rules-Based Workflow
- SSL Security
- Search/Filter
- Self Service Portal
- Shared Inboxes
- Signature Management
- Single Sign On
- Sourcing Management
- Spam Blocker
- Spend Analysis
- Spend Control
- Spend Management
- Status Tracking
- Supplier Management
- Supplier Web Portal
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Transaction History
- User Management
- Vendor Management
- Vendor Master Data Management
- Vendor Payment
- Workflow Management
Total features 108
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Auction Management
- Audit Management
- Audit Trail
- Automated Routing
- Autoresponders
- Budget Control
- Budgeting/Forecasting
- Canned Responses
- Cash Management
- Catalog Management
- Categorisation/Grouping
- Chat/Messaging
- Check Writing
- Collaboration Tools
- Communication Management
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Contract/License Management
- Core Accounting
- Corporate Card
- Cost Management
- Credit Card Management
- Credit Card Processing
- Customer Communication
- Customer Database
- Customer History
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Extraction
- Data Import/Export
- Document Management
- Document Storage
- Duplicate Payment Alert
- ERP integration
- Electronic Funds Transfer
- Electronic Payments
- Email Management
- Email Monitoring
- Email Templates
- Event Triggered Actions
- Expense Claims
- Expense Tracking
- Feedback Management
- Financial Analysis
- Financial Management
- Financial Reporting
- For AEC Industry
- For Legal Professionals
- For Small Businesses
- For Startups
- Fraud Detection
- Full Text Search
- General Ledger
- Help Desk Management
- Inbox Management
- Interaction Tracking
- Invoice Management
- Invoice Processing
- Knowledge Base Management
- Knowledge Management
- Lead Management
- Live Chat
- Macros/Templated Responses
- Mobile Access
- Mobile App
- Mobile Receipt Upload
- Multi-Channel Communication
- Multi-Company
- Multi-Currency
- Multi-Language
- Multi-Location
- Multiple User Accounts
- Order Fulfillment
- Order Management
- Order Processing
- Order Tracking
- Performance Metrics
- Prepaid Cards
- Prioritization
- Process/Workflow Automation
- Procurement Management
- Project Accounting
- Project Management
- Purchase Order Management
- Purchase Order Reconciliation
- Purchasing & Receiving
- Purchasing Reports
- Queue Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Receipt Management
- Receiving
- Recurring Payments
- Reimbursement Management
- Reminders
- Remote Access/Control
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Response Management
- Routing
- Rules-Based Workflow
- SSL Security
- Search/Filter
- Self Service Portal
- Shared Inboxes
- Signature Management
- Single Sign On
- Sourcing Management
- Spam Blocker
- Spend Analysis
- Spend Control
- Spend Management
- Status Tracking
- Supplier Management
- Supplier Web Portal
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Transaction History
- User Management
- Vendor Management
- Vendor Master Data Management
- Vendor Payment
- Workflow Management
Integrations
- ActiveCampaign
- Aircall
- Amazon Cloud Search
- AppFolio Property Manager
- AppFollow
- Asana
- Blackbaud Financial Edge NXT
- BriteVerify
- Campaign Monitor by Marigold
- Capsule
- Census
- ChannelReply
- ChargeDesk
- Chatra
- Churn Buster
- ChurnZero
- CircleLoop
- Clockify
- Close
- CloudTalk
- Constant Contact
- Cordless
- Cyfe
- Databox
- Dynamics 365
- Everhour
- Fivetran
- Fleep
- FormKeep
- FreshBooks
- FullContact
- Fullstory
- Geckoboard
- Gmail
- Google Sheets
- Google Workspace
- Gravity Forms
- Help Desk Migration
- Heymarket
- Highrise
- Hively
- HubSpot CRM
- Intercom
- Jira
- Jonas Construction Software
- JustCall
- Kinetic
- Kissmetrics
- Klaviyo
- Linear
- LiquidPlanner
- Mailchimp
- Make
- Mixpanel
- MySQL
- NetSuite
- Nicereply
- Olark
- OnePageCRM
- Paperform
- Pipedrive
- Plecto
- Process Street
- Pushover
- QuickBooks Online
- QuickBooks Online Advanced
- SAP Business One
- Sage 500
- Sage 50cloud Accounting
- Sage Accounting
- Sage Intacct
- Salesforce Starter
- Savio
- Segment
- Shopify
- Slack
- Smith.ai
- Stripe
- Supademo
- SurveyMonkey
- Talkdesk
- Textline
- Transifex
- Trello
- Uncanny Automator
- Userlike
- Weglot
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk QA
- elevio
- iorad
- unitQ
- ActiveCampaign
- Aircall
- Amazon Cloud Search
- AppFolio Property Manager
- AppFollow
- Asana
- Blackbaud Financial Edge NXT
- BriteVerify
- Campaign Monitor by Marigold
- Capsule
- Census
- ChannelReply
- ChargeDesk
- Chatra
- Churn Buster
- ChurnZero
- CircleLoop
- Clockify
- Close
- CloudTalk
- Constant Contact
- Cordless
- Cyfe
- Databox
- Dynamics 365
- Everhour
- Fivetran
- Fleep
- FormKeep
- FreshBooks
- FullContact
- Fullstory
- Geckoboard
- Gmail
- Google Sheets
- Google Workspace
- Gravity Forms
- Help Desk Migration
- Heymarket
- Highrise
- Hively
- HubSpot CRM
- Intercom
- Jira
- Jonas Construction Software
- JustCall
- Kinetic
- Kissmetrics
- Klaviyo
- Linear
- LiquidPlanner
- Mailchimp
- Make
- Mixpanel
- MySQL
- NetSuite
- Nicereply
- Olark
- OnePageCRM
- Paperform
- Pipedrive
- Plecto
- Process Street
- Pushover
- QuickBooks Online
- QuickBooks Online Advanced
- SAP Business One
- Sage 500
- Sage 50cloud Accounting
- Sage Accounting
- Sage Intacct
- Salesforce Starter
- Savio
- Segment
- Shopify
- Slack
- Smith.ai
- Stripe
- Supademo
- SurveyMonkey
- Talkdesk
- Textline
- Transifex
- Trello
- Uncanny Automator
- Userlike
- Weglot
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk QA
- elevio
- iorad
- unitQ