---
description: Compare Pipedrive vs Cross-CX for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Pipedrive vs Cross-CX | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Sales Intelligence Software](/directory/3877/sales-intelligence/software) > [Pipedrive \<span\>vs\</span\> Cross-CX](https://www.getapp.za.com/compare/90507/105493/pipedrive/vs/cross-crm)

# Compare Pipedrive vs Cross-CX

Canonical: https://www.getapp.za.com/compare/90507/105493/pipedrive/vs/cross-crm

> Detailed comparison between Pipedrive and Cross-CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pipedrive | Cross-CX |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 3042 | 0 |
| **Starting Price** | US$19,00 | US$45,00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep) |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Pipedrive

- API
- CRM
- Campaign Management
- Collaboration Tools
- Contact Database
- Customer History
- Customer Segmentation
- Customizable Reports
- Dashboard
- Email Management
- Feedback Management
- Monitoring
- Multi-Channel Data Collection
- Negative Feedback Management
- Predictive Analytics
- Reporting/Analytics
- Survey/Poll Management
- Tagging
- Visual Analytics
- Workflow Management

### Cross-CX

- API
- CRM
- Campaign Management
- Collaboration Tools
- Contact Database
- Customer History
- Customer Segmentation
- Customizable Reports
- Dashboard
- Email Management
- Feedback Management
- Monitoring
- Multi-Channel Data Collection
- Negative Feedback Management
- Predictive Analytics
- Reporting/Analytics
- Survey/Poll Management
- Tagging
- Visual Analytics
- Workflow Management

## Links

- [View Pipedrive Profile](https://www.getapp.za.com/software/90507/pipedrive)
- [View Cross-CX Profile](https://www.getapp.za.com/software/105493/cross-crm)
- [View Original Comparison](https://www.getapp.za.com/compare/90507/105493/pipedrive/vs/cross-crm)

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