---
description: Compare Pipedrive vs Pure Chat for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Pipedrive vs Pure Chat | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Sales Intelligence Software](/directory/3877/sales-intelligence/software) > [Pipedrive \<span\>vs\</span\> Pure Chat](https://www.getapp.za.com/compare/90507/109559/pipedrive/vs/pure-chat)

# Compare Pipedrive vs Pure Chat

Canonical: https://www.getapp.za.com/compare/90507/109559/pipedrive/vs/pure-chat

> Detailed comparison between Pipedrive and Pure Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Pipedrive | Pure Chat |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 3050 | 337 |
| **Starting Price** | US$19,00 | US$39,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Chat |
| **Training** | Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### Pipedrive

- API
- CRM
- Customizable Branding
- Customizable Reports
- Deal Management
- Interaction Tracking
- Lead Management
- Mobile Access
- Natural Language Processing
- Offline Form
- Pipeline Reports
- Product Catalog
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Sales Activity Management
- Search/Filter
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Website Visitor Tracking

### Pure Chat

- API
- CRM
- Customizable Branding
- Interaction Tracking
- Mobile Access
- Offline Form
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Pipedrive Profile](https://www.getapp.za.com/software/90507/pipedrive)
- [View Pure Chat Profile](https://www.getapp.za.com/software/109559/pure-chat)
- [View Original Comparison](https://www.getapp.za.com/compare/90507/109559/pipedrive/vs/pure-chat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Pipedrive vs Pure Chat | GetApp South Africa 2026","description":"Compare Pipedrive vs Pure Chat for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/90507/109559/pipedrive/vs/pure-chat","about":[{"@id":"https://www.getapp.za.com/software/90507/pipedrive#software"},{"@id":"https://www.getapp.za.com/software/109559/pure-chat#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/90507/109559/pipedrive/vs/pure-chat#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/90507/109559/pipedrive/vs/pure-chat#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA"},{"name":"Pipedrive","description":"Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.\n\nPipedrive’s interface empowers salespeople to streamline workflows and unlock instant sales insights. Easily track deal and lead progress with Pipedrive’s visual sales pipeline and fine-tune your strategy with reporting features and a personalized AI Sales Assistant. Pipedrive offers various app integrations across all revenue stages, including Zapier, Zoom and Google Workspace, so teams can sync all data in one place and supercharge productivity.\n\nAdministrators can reach the right contacts at the right time with intelligent lead segmentation and activity reminders that tell when to take action and when it’s time to seal the deal. It helps compose sales emails.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/51d970e1-ac5e-4af1-b976-70f230e43f06.png","url":"https://www.getapp.za.com/software/90507/pipedrive","@id":"https://www.getapp.za.com/software/90507/pipedrive#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":3050,"ratingValue":4.5},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Pure Chat","description":"Pure Chat is a live chat software which enables SMBs to engage website visitors with live chat functionality. Incorporating unlimited operators, unlimited chats, full transcript history and complete widget customization, Pure Chat aims to deliver an effective customer service solution. The pro plan includes real-time analytics, visitor tracking, SMS notifications and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9f9a1a95-db14-4f62-8e15-f4a59fa1d937.png","url":"https://www.getapp.za.com/software/109559/pure-chat","@id":"https://www.getapp.za.com/software/109559/pure-chat#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":337,"ratingValue":4.6},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.za.com/compare/90507/109559/pipedrive/vs/pure-chat#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sales Intelligence Software","position":2,"item":"/directory/3877/sales-intelligence/software","@type":"ListItem"},{"name":"Pipedrive vs Pure Chat","position":3,"item":"https://www.getapp.za.com/compare/90507/109559/pipedrive/vs/pure-chat","@type":"ListItem"}]}]}
</script>
