Pipedrive vs Shopmonkey

Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Shopmonkey is a cloud-based auto repair solution designed to help businesses manage processes through appointment scheduling, messaging, reporting & digital vehicle inspection tools. It lets users track inventory, update order statuses & reach out to vendors for purchasing missing auto parts.
Shopmonkey is a cloud-based auto repair solution designed to help businesses manage processes through appointment scheduling, messaging, reporting &...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$12,00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$199,00/year

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4,5 /5
(2 949)

Ease of Use

4,5/5

Features

4,3/5

Customer Service

4,4/5

Value for Money

4,4/5

Overall rating

4,7 /5
(237)

Ease of Use

4,8/5

Features

4,6/5

Customer Service

4,8/5

Value for Money

4,6/5

Total features 168

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Responses
  • Autoresponders
  • Batch Processing
  • Billing & Invoicing
  • Business Card/Badge Scanning
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Call Recording
  • Campaign Management
  • Chatbot
  • Churn Management
  • Click Tracking
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Email Alerts
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Scheduling
  • Estimating
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Management
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Inbox Management
  • Inspection Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Job Tracking
  • Labor Cost Reporting
  • Labor Rates
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Maintenance Scheduling
  • Marketing Automation
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple Site Management
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • Online Forms
  • Opportunity Management
  • Order Management
  • Pageview Tracking
  • Parts Management
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Point of Sale (POS)
  • Pre-Configured Bot
  • Predictive Analytics
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Property Management
  • Proposal Management
  • Prospecting Tools
  • Purchase Order Management
  • Quotes/Estimates
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service History
  • Shared Contacts
  • Single Sign On
  • Statistical Analysis
  • Subscriber Management
  • Summary Reports
  • Survey/Poll Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Analysis
  • Third-Party Integration
  • Third-Party Integrations
  • Time Tracking
  • Time on Site Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • User Management
  • VIN Lookup
  • Visual Analytics
  • Web-based Deployment
  • Work Order Management
  • Workflow Management

Total features 38

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Responses
  • Autoresponders
  • Batch Processing
  • Billing & Invoicing
  • Business Card/Badge Scanning
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Call Recording
  • Campaign Management
  • Chatbot
  • Churn Management
  • Click Tracking
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Email Alerts
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Scheduling
  • Estimating
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Management
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Inbox Management
  • Inspection Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Job Tracking
  • Labor Cost Reporting
  • Labor Rates
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Maintenance Scheduling
  • Marketing Automation
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple Site Management
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • Online Forms
  • Opportunity Management
  • Order Management
  • Pageview Tracking
  • Parts Management
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Point of Sale (POS)
  • Pre-Configured Bot
  • Predictive Analytics
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Property Management
  • Proposal Management
  • Prospecting Tools
  • Purchase Order Management
  • Quotes/Estimates
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service History
  • Shared Contacts
  • Single Sign On
  • Statistical Analysis
  • Subscriber Management
  • Summary Reports
  • Survey/Poll Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Analysis
  • Third-Party Integration
  • Third-Party Integrations
  • Time Tracking
  • Time on Site Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • User Management
  • VIN Lookup
  • Visual Analytics
  • Web-based Deployment
  • Work Order Management
  • Workflow Management
  • APIANT
  • Act-On
  • ActiveCampaign
  • ActiveConversion
  • ActiveDEMAND
  • Acuity Scheduling
  • Aircall
  • Asana
  • Automate.io
  • Bedrock Data
  • CallHippo
  • Callmaker
  • Cyclr
  • Datananas
  • Dealfront
  • Drip
  • Dropbox Business
  • Dryrun
  • Ecquire
  • Epicor
  • FreshBooks
  • Front
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Maps
  • Google Workspace
  • Gravity Forms
  • Grow
  • HappyFox Chat
  • Help Scout
  • Highrise
  • Integrate.io
  • IntelligenceBank
  • Kato
  • Kixie PowerCall
  • Lead Gen & CRM (formerly SharpSpring)
  • Lead Liaison
  • LeadBoxer
  • LiveChat
  • Livestorm
  • MRPeasy
  • Mailchimp
  • Mailjet
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Power Automate
  • Nectar Desk
  • Nexpart eCommerce
  • Operations Hub
  • Ottspotta
  • PandaDoc
  • PartsTech
  • Plecto
  • Proposable
  • Proposify
  • Prospect
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Quote Roller
  • QuoteWerks
  • RightSignature
  • Ringostat
  • Ruler Analytics
  • Slaask
  • Slack
  • Slemma
  • SupportBee
  • Survicate
  • Talkdesk
  • Talkspirit
  • Toky
  • Tray.io
  • Trello
  • Userlike
  • WebMerge
  • Wishpond
  • Woopra
  • Xero
  • Yesware
  • Zapier
  • Zoom
  • monday.com
  • APIANT
  • Act-On
  • ActiveCampaign
  • ActiveConversion
  • ActiveDEMAND
  • Acuity Scheduling
  • Aircall
  • Asana
  • Automate.io
  • Bedrock Data
  • CallHippo
  • Callmaker
  • Cyclr
  • Datananas
  • Dealfront
  • Drip
  • Dropbox Business
  • Dryrun
  • Ecquire
  • Epicor
  • FreshBooks
  • Front
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Maps
  • Google Workspace
  • Gravity Forms
  • Grow
  • HappyFox Chat
  • Help Scout
  • Highrise
  • Integrate.io
  • IntelligenceBank
  • Kato
  • Kixie PowerCall
  • Lead Gen & CRM (formerly SharpSpring)
  • Lead Liaison
  • LeadBoxer
  • LiveChat
  • Livestorm
  • MRPeasy
  • Mailchimp
  • Mailjet
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Power Automate
  • Nectar Desk
  • Nexpart eCommerce
  • Operations Hub
  • Ottspotta
  • PandaDoc
  • PartsTech
  • Plecto
  • Proposable
  • Proposify
  • Prospect
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Quote Roller
  • QuoteWerks
  • RightSignature
  • Ringostat
  • Ruler Analytics
  • Slaask
  • Slack
  • Slemma
  • SupportBee
  • Survicate
  • Talkdesk
  • Talkspirit
  • Toky
  • Tray.io
  • Trello
  • Userlike
  • WebMerge
  • Wishpond
  • Woopra
  • Xero
  • Yesware
  • Zapier
  • Zoom
  • monday.com