Tender Support is a customer support app that provides a forum for our customers to engage with your support reps, leave feedback and discuss common issues. Power users can subscribe to more advanced support by subscribing to specific categories and new discussions. Tender Support app gives your agents a platform to share resources with customers and help them with their issues, as well as providing a place for customers to help and engage with each other.
Tender Support is a customer support app that provides a forum for our customers to engage with your support reps, leave feedback and discuss common...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Vivantio is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.
Vivantio is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$9,00

  • Subscription

Starting from

US$48,00/month

  • Subscription

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Overall rating

4,3 /5
(160)
Ease of Use
4,2/5
Features & Functionality
4,2/5
Customer Service
4,4/5
Value for Money
4,2/5

Total features 1

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Application Integration
  • Auditing
  • Authentication
  • Automated Scheduling
  • CRM Integration
  • Chat
  • Client Management
  • Client Portal
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contract Management
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Synchronization
  • Distribution Management
  • Drag & Drop Interface
  • Email Integration
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Escalation Management
  • Event Scheduling
  • Event Tracking
  • Event Triggered Actions
  • Forecasting
  • HIPAA Compliance
  • HR Management
  • Help Desk Management
  • IT Asset Tracking
  • Inventory Management
  • Lifecycle Management
  • Mobile Integration
  • Multi-Company
  • Multi-Location
  • Online Catalog
  • Online Forums
  • Partner Portal
  • Prioritizing
  • Progress Tracking
  • Real Time Analytics
  • Request Routing
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Integration
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Third Party Integration
  • WYSIWYG Editor
  • Widgets
  • Workflow Management

Total features 72

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Application Integration
  • Auditing
  • Authentication
  • Automated Scheduling
  • CRM Integration
  • Chat
  • Client Management
  • Client Portal
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contract Management
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Synchronization
  • Distribution Management
  • Drag & Drop Interface
  • Email Integration
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Escalation Management
  • Event Scheduling
  • Event Tracking
  • Event Triggered Actions
  • Forecasting
  • HIPAA Compliance
  • HR Management
  • Help Desk Management
  • IT Asset Tracking
  • Inventory Management
  • Lifecycle Management
  • Mobile Integration
  • Multi-Company
  • Multi-Location
  • Online Catalog
  • Online Forums
  • Partner Portal
  • Prioritizing
  • Progress Tracking
  • Real Time Analytics
  • Request Routing
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Integration
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Secure Login
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Third Party Integration
  • WYSIWYG Editor
  • Widgets
  • Workflow Management
  • ActiveCampaign
  • Cyfe
  • Gmail
  • Jira
  • Microsoft 365
  • Slack
  • VisitorTrack
  • ActiveCampaign
  • Cyfe
  • Gmail
  • Jira
  • Microsoft 365
  • Slack
  • VisitorTrack