HappyFox Help Desk vs Pipefy
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Overview
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers'...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Pipefy increase efficiency and integrate end-to-end operations on a secure, low-code workflow and business process automation (BPA) platform for teams in IT, Procurement, Finance, HR, and more.
Pipefy increase efficiency and integrate end-to-end operations on a secure, low-code workflow and business process automation (BPA) platform for...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$9.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$24.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.3/ 5Customer Service
4.6/ 5Value for Money
4.5/ 5Ease of Use
4.5/ 5Features
4.4/ 5Customer Service
4.6/ 5Value for Money
4.4/ 5Features
Total features 76
- 360 Degree Feedback
- @mentions
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Accounting
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Approval Process Control
- Assignment Management
- Audit Trail
- Automated Routing
- Autoresponders
- Background Screening
- Benefits Management
- Billing & Invoicing
- Business Process Automation
- Business Process Control
- CRM
- Calendar Management
- Call Center Management
- Campaign Management
- Candidate Management
- Case Management
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Tracking
- Conditional Logic
- Contact Database
- Contact Management
- Content Management
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Service Analytics
- Customer Statements
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Deadline Management
- Decision Support Software
- Deployment Management
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Electronic Forms
- Email Management
- Email Templates
- Email-to-Task Conversion
- Employee Database
- Employee Management
- Event Triggered Actions
- Feedback Management
- File Sharing
- Financial Management
- For Insurance Industry
- For No-Code Development
- For Small Businesses
- Forms Automation
- Forms Creation & Design
- Forms Management
- Full Text Search
- General Ledger
- Help Desk Management
- IT Asset Management
- Integrations Management
- Interaction Tracking
- Internal HR
- Interview Management
- Invoice Processing
- Issue Auditing
- Issue Scheduling
- Issue Tracking
- Job Posting
- Job Requisition
- Knowledge Base Management
- Lead Capture
- Lead Management
- Live Chat
- Macros/Templated Responses
- Mobile Access
- Mobile App
- Multi-Channel Communication
- Multi-Language
- Negative Feedback Management
- No-Code
- Onboarding
- Online Forums
- Order Management
- Orientation Workflow Management
- Payment Collection
- Payroll Management
- Performance Management
- Performance Metrics
- Prioritization
- Process Change Tracking
- Process Modeling & Designing
- Project Management
- Project Planning
- Project Time Tracking
- Purchase Order Management
- Purchasing Reports
- Queue Management
- Quotes/Estimates
- Real-Time Chat
- Real-Time Notifications
- Real-Time Updates
- Real-time Consumer-facing Chat
- Receivables Ledger
- Recruitment Management
- Recurring Issues
- Recurring Payments
- Recurring Tasks
- Remote Access/Control
- Reporting/Analytics
- Requisition Management
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- Sales Pipeline Management
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Social Media Integration
- Social Media Monitoring
- Spend Management
- Status Tracking
- Sub-Task Management
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Editing
- Task Import
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Template Management
- Templates
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time Off Management
- Time Tracking
- To-Do List
- Training Management
- Usage Tracking/Analytics
- Vendor Management
- Visual Modeling
- Widgets
- Workflow Configuration
- Workflow Management
Total features 130
- 360 Degree Feedback
- @mentions
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Accounting
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Approval Process Control
- Assignment Management
- Audit Trail
- Automated Routing
- Autoresponders
- Background Screening
- Benefits Management
- Billing & Invoicing
- Business Process Automation
- Business Process Control
- CRM
- Calendar Management
- Call Center Management
- Campaign Management
- Candidate Management
- Case Management
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Tracking
- Conditional Logic
- Contact Database
- Contact Management
- Content Management
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Service Analytics
- Customer Statements
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Deadline Management
- Decision Support Software
- Deployment Management
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Electronic Forms
- Email Management
- Email Templates
- Email-to-Task Conversion
- Employee Database
- Employee Management
- Event Triggered Actions
- Feedback Management
- File Sharing
- Financial Management
- For Insurance Industry
- For No-Code Development
- For Small Businesses
- Forms Automation
- Forms Creation & Design
- Forms Management
- Full Text Search
- General Ledger
- Help Desk Management
- IT Asset Management
- Integrations Management
- Interaction Tracking
- Internal HR
- Interview Management
- Invoice Processing
- Issue Auditing
- Issue Scheduling
- Issue Tracking
- Job Posting
- Job Requisition
- Knowledge Base Management
- Lead Capture
- Lead Management
- Live Chat
- Macros/Templated Responses
- Mobile Access
- Mobile App
- Multi-Channel Communication
- Multi-Language
- Negative Feedback Management
- No-Code
- Onboarding
- Online Forums
- Order Management
- Orientation Workflow Management
- Payment Collection
- Payroll Management
- Performance Management
- Performance Metrics
- Prioritization
- Process Change Tracking
- Process Modeling & Designing
- Project Management
- Project Planning
- Project Time Tracking
- Purchase Order Management
- Purchasing Reports
- Queue Management
- Quotes/Estimates
- Real-Time Chat
- Real-Time Notifications
- Real-Time Updates
- Real-time Consumer-facing Chat
- Receivables Ledger
- Recruitment Management
- Recurring Issues
- Recurring Payments
- Recurring Tasks
- Remote Access/Control
- Reporting/Analytics
- Requisition Management
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- Sales Pipeline Management
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Social Media Integration
- Social Media Monitoring
- Spend Management
- Status Tracking
- Sub-Task Management
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Editing
- Task Import
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Template Management
- Templates
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time Off Management
- Time Tracking
- To-Do List
- Training Management
- Usage Tracking/Analytics
- Vendor Management
- Visual Modeling
- Widgets
- Workflow Configuration
- Workflow Management
Integrations
- 2Checkout
- ADP Workforce Now
- AWS Lambda
- Adobe Commerce
- Adobe Workfront
- Airbrake
- Airtable
- Amazon Cognito
- Amazon Redshift
- Amazon S3
- Anaplan
- Apache Kafka
- Asana
- Ascent ERP
- BILL Accounts Payable & Receivable
- BambooHR
- Basecamp
- Batchbook
- BigCommerce
- Bigtincan Engagement Hub
- Bitbucket
- Blackbaud Raiser's Edge NXT
- Blackbaud eTapestry
- Box
- Capsule
- Celonis
- ChartMogul
- ClassLink
- Clearbit
- Codeship
- Confluence
- Confluent Platform
- Coupa
- Deputy
- Dialpad
- Docparser
- Docusign
- Dropbox Business
- Egnyte
- Eventbrite
- Evernote Teams
- Expensify
- Feedly
- FreshBooks
- Freshdesk
- FullContact
- GitHub
- GitLab
- Gmail
- GoTo Webinar
- Google Calendar
- Google Contacts
- Google Drive
- Google Sheets
- Google Translate
- Google Workspace
- Goombal
- Greenhouse
- Gusto
- HappyFox Chat
- Highrise
- HubSpot CRM
- HubSpot Service Hub
- Ibexa
- Insightly
- Intercom
- JIRA Service Management
- Jenkins
- Jira
- Jobvite
- JustCall
- KIZEN
- Keap
- Kenandy Cloud ERP
- Knack
- Librato
- LinkedIn for Business
- LogMeIn Rescue
- Mailchimp
- Make
- Meta for Business
- Microsoft Outlook
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Miro
- Mixpanel
- MySQL
- Namely
- NationBuilder
- NetSuite
- New Relic
- Nicereply
- Okta
- Olark
- OneLogin
- Online Auction System
- Oracle E-Business Suite
- Oracle Eloqua Marketing Automation
- OutSystems
- Outreach
- PGP
- PagerDuty
- ParseHub
- Percolate
- Pingdom
- Pipedrive
- Pivotal Tracker
- Podio
- PostgreSQL
- Professional Services Cloud
- Propel
- QuickBooks Online
- Quickbase
- Quip
- Replicon
- Revel Systems
- Rollbar
- SAP Concur
- SAP SuccessFactors HXM Suite
- Sage Intacct
- Salesforce CPQ & Billing
- Salesforce Marketing Cloud
- Salesforce Platform
- Salesforce Sales Cloud
- SendGrid
- ServiceM8
- ServiceMax
- ServiceNow
- Shopify
- Showpad
- Slack
- SmartSignin
- Smartsheet
- Snowflake
- Stripe
- SugarCRM
- SurveyMonkey
- Tango
- TaskRay
- TrackVia
- Tradeshift
- Trello
- TriNet Zenefits
- TrueContext
- Twilio
- Twitter/X
- Typeform
- Unbounce
- Veeva CRM
- Webex Suite
- WooCommerce
- WordPress
- Workato
- Workday HCM
- Wrike
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoho Invoice
- Zoom Workplace
- Zuora
- 2Checkout
- ADP Workforce Now
- AWS Lambda
- Adobe Commerce
- Adobe Workfront
- Airbrake
- Airtable
- Amazon Cognito
- Amazon Redshift
- Amazon S3
- Anaplan
- Apache Kafka
- Asana
- Ascent ERP
- BILL Accounts Payable & Receivable
- BambooHR
- Basecamp
- Batchbook
- BigCommerce
- Bigtincan Engagement Hub
- Bitbucket
- Blackbaud Raiser's Edge NXT
- Blackbaud eTapestry
- Box
- Capsule
- Celonis
- ChartMogul
- ClassLink
- Clearbit
- Codeship
- Confluence
- Confluent Platform
- Coupa
- Deputy
- Dialpad
- Docparser
- Docusign
- Dropbox Business
- Egnyte
- Eventbrite
- Evernote Teams
- Expensify
- Feedly
- FreshBooks
- Freshdesk
- FullContact
- GitHub
- GitLab
- Gmail
- GoTo Webinar
- Google Calendar
- Google Contacts
- Google Drive
- Google Sheets
- Google Translate
- Google Workspace
- Goombal
- Greenhouse
- Gusto
- HappyFox Chat
- Highrise
- HubSpot CRM
- HubSpot Service Hub
- Ibexa
- Insightly
- Intercom
- JIRA Service Management
- Jenkins
- Jira
- Jobvite
- JustCall
- KIZEN
- Keap
- Kenandy Cloud ERP
- Knack
- Librato
- LinkedIn for Business
- LogMeIn Rescue
- Mailchimp
- Make
- Meta for Business
- Microsoft Outlook
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Miro
- Mixpanel
- MySQL
- Namely
- NationBuilder
- NetSuite
- New Relic
- Nicereply
- Okta
- Olark
- OneLogin
- Online Auction System
- Oracle E-Business Suite
- Oracle Eloqua Marketing Automation
- OutSystems
- Outreach
- PGP
- PagerDuty
- ParseHub
- Percolate
- Pingdom
- Pipedrive
- Pivotal Tracker
- Podio
- PostgreSQL
- Professional Services Cloud
- Propel
- QuickBooks Online
- Quickbase
- Quip
- Replicon
- Revel Systems
- Rollbar
- SAP Concur
- SAP SuccessFactors HXM Suite
- Sage Intacct
- Salesforce CPQ & Billing
- Salesforce Marketing Cloud
- Salesforce Platform
- Salesforce Sales Cloud
- SendGrid
- ServiceM8
- ServiceMax
- ServiceNow
- Shopify
- Showpad
- Slack
- SmartSignin
- Smartsheet
- Snowflake
- Stripe
- SugarCRM
- SurveyMonkey
- Tango
- TaskRay
- TrackVia
- Tradeshift
- Trello
- TriNet Zenefits
- TrueContext
- Twilio
- Twitter/X
- Typeform
- Unbounce
- Veeva CRM
- Webex Suite
- WooCommerce
- WordPress
- Workato
- Workday HCM
- Wrike
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoho Invoice
- Zoom Workplace
- Zuora