KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business
HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$19,99/month

  • Subscription

Starting from

£29,00/month

  • Subscription

Overall rating

3,5 /5
(4)
Ease of Use
4,3/5
Features & Functionality
2,5/5
Customer Service
4,3/5
Value for Money
4/5

Overall rating

4,8 /5
(16)
Ease of Use
4,1/5
Features & Functionality
4,8/5
Customer Service
4,9/5
Value for Money
4,5/5

Total features 53

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Item Tracking
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Applications Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Backup and Recovery
  • Billable Items Tracking
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Recording
  • Call Scripting
  • Call Tracking
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract/License Management
  • Contractor Management
  • Currency Conversion
  • Customer Accounts
  • Customer Database
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Templates
  • Employee Portal
  • Employee Self Service
  • Equipment Tracking
  • Event Logs
  • Event Triggered Actions
  • Expense Tracking
  • Feedback Management
  • Filtering
  • Fixed Asset Management
  • Forecasting
  • Forum / Discussion Board
  • Full Text Search
  • Gantt/Timeline View
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Issue Management
  • Knowledge Base Management
  • Labeling
  • Lead Distribution
  • Live Chat
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Department/Project
  • Multi-Language
  • Multi-Location
  • Multiple Projects
  • Network Monitoring
  • Online Forums
  • Patch Management
  • Performance Metrics
  • Policy Management
  • Portfolio Management
  • Print Management
  • Prioritization
  • Problem Management
  • Productivity Analysis
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Queue Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Resource Allocation & Planning
  • Resource Management
  • Rich Text Editor
  • Role-Based Permissions
  • Room Booking
  • SEO Management
  • SSL Security
  • Sales Forecasting
  • Sales Orders
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Semantic Search
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Status Tracking
  • Subscription Management
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Timesheet Management
  • WYSIWYG Editor
  • Workflow Management
  • XML / RSS

Total features 151

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Item Tracking
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Applications Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Backup and Recovery
  • Billable Items Tracking
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Recording
  • Call Scripting
  • Call Tracking
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract/License Management
  • Contractor Management
  • Currency Conversion
  • Customer Accounts
  • Customer Database
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Templates
  • Employee Portal
  • Employee Self Service
  • Equipment Tracking
  • Event Logs
  • Event Triggered Actions
  • Expense Tracking
  • Feedback Management
  • Filtering
  • Fixed Asset Management
  • Forecasting
  • Forum / Discussion Board
  • Full Text Search
  • Gantt/Timeline View
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Issue Management
  • Knowledge Base Management
  • Labeling
  • Lead Distribution
  • Live Chat
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Department/Project
  • Multi-Language
  • Multi-Location
  • Multiple Projects
  • Network Monitoring
  • Online Forums
  • Patch Management
  • Performance Metrics
  • Policy Management
  • Portfolio Management
  • Print Management
  • Prioritization
  • Problem Management
  • Productivity Analysis
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Queue Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Resource Allocation & Planning
  • Resource Management
  • Rich Text Editor
  • Role-Based Permissions
  • Room Booking
  • SEO Management
  • SSL Security
  • Sales Forecasting
  • Sales Orders
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Semantic Search
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Status Tracking
  • Subscription Management
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Timesheet Management
  • WYSIWYG Editor
  • Workflow Management
  • XML / RSS
  • 3CX
  • Act!
  • ConnectWise Automate
  • Continuum CRM
  • Facebook
  • Google Calendar
  • Google Workspace
  • Jira
  • Kaseya VSA
  • KashFlow
  • MAX Remote Management
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft Power BI
  • N-central
  • NinjaRMM
  • PagerDuty
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • RMM
  • Sage Business Cloud Accounting
  • Skype for Business
  • Slack
  • SpiraPlan
  • SpiraTeam
  • SpiraTest
  • Take Control
  • Twitter
  • Xero
  • Zapier
  • 3CX
  • Act!
  • ConnectWise Automate
  • Continuum CRM
  • Facebook
  • Google Calendar
  • Google Workspace
  • Jira
  • Kaseya VSA
  • KashFlow
  • MAX Remote Management
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft Power BI
  • N-central
  • NinjaRMM
  • PagerDuty
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • RMM
  • Sage Business Cloud Accounting
  • Skype for Business
  • Slack
  • SpiraPlan
  • SpiraTeam
  • SpiraTest
  • Take Control
  • Twitter
  • Xero
  • Zapier