Higher Logic Vanilla vs CommUnity
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Overview
Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation to help brands improve their customer experience and increase customer loyalty while reducing costs.
Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation to help brands improve...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
CommUnity is a must-have for the modern member-based organization that wants to foster lasting relationships with fellow members and the organization. Our software allows you to easily host a dedicated site to deliver value via the use of content, forums, badges, videos and more.
CommUnity is a must-have for the modern member-based organization that wants to foster lasting relationships with fellow members and the organization....
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Images
Pricing
Starting from
US$24,000.00/year
- Free Version
- Free Trial
- Subscription
Starting from
US$2,500.00/year
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.3/ 5Features
4.2/ 5Customer Service
4.8/ 5Value for Money
4.5/ 5Ease of Use
3.7/ 5Features
3.7/ 5Customer Service
4.2/ 5Value for Money
3.4/ 5Features
Total features 71
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Approval Workflow
- Archiving & Retention
- Brainstorming
- Calendar Management
- Catalog Management
- Categorisation/Grouping
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Database
- Content Library
- Content Management
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Data Visualization
- Decision Support Software
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Reminders
- Engagement Tracking
- Event Calendar
- Event Management
- Feedback Management
- Filtering
- Full Text Search
- Gamification
- Group Management
- Idea Ranking
- Ideation
- Knowledge Base Management
- Member Directory
- Membership Management
- Mind Maps
- Mobile Access
- Moderation
- Multi-Language
- Personalization
- Polls/Voting
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Updates
- Reporting & Statistics
- SSL Security
- Search/Filter
- Self Service Portal
- Single Sign On
- Social Media Integration
- Status Tracking
- Surveys & Feedback
- Tagging
- Text Editing
- Third-Party Integrations
- User Management
- Widgets
Total features 26
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Approval Workflow
- Archiving & Retention
- Brainstorming
- Calendar Management
- Catalog Management
- Categorisation/Grouping
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Database
- Content Library
- Content Management
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Data Visualization
- Decision Support Software
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Reminders
- Engagement Tracking
- Event Calendar
- Event Management
- Feedback Management
- Filtering
- Full Text Search
- Gamification
- Group Management
- Idea Ranking
- Ideation
- Knowledge Base Management
- Member Directory
- Membership Management
- Mind Maps
- Mobile Access
- Moderation
- Multi-Language
- Personalization
- Polls/Voting
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Updates
- Reporting & Statistics
- SSL Security
- Search/Filter
- Self Service Portal
- Single Sign On
- Social Media Integration
- Status Tracking
- Surveys & Feedback
- Tagging
- Text Editing
- Third-Party Integrations
- User Management
- Widgets
Integrations
- Blackbaud CRM
- Blackbaud Luminate Online
- GitHub
- Hootsuite
- Mailchimp
- MemberClicks
- Productboard
- Salesforce Sales Cloud
- ThreeSixty
- WildApricot
- WordPress
- Zapier
- Zendesk Suite
- Blackbaud CRM
- Blackbaud Luminate Online
- GitHub
- Hootsuite
- Mailchimp
- MemberClicks
- Productboard
- Salesforce Sales Cloud
- ThreeSixty
- WildApricot
- WordPress
- Zapier
- Zendesk Suite
