---
description: Compare Litmos vs LiveAgent for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Litmos vs LiveAgent | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Microlearning Software](/directory/1445/microlearning/software) > [Litmos \<span\>vs\</span\> LiveAgent](https://www.getapp.za.com/compare/90599/91301/litmos-lms/vs/liveagent)

# Compare Litmos vs LiveAgent

Canonical: https://www.getapp.za.com/compare/90599/91301/litmos-lms/vs/liveagent

> Detailed comparison between Litmos and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Litmos | LiveAgent |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 284 | 1753 |
| **Starting Price** | - | US$15,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Litmos

- API
- Activity Tracking
- Assignment Management
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customizable Reports
- Engagement Tracking
- Gamification
- Multi-User Collaboration
- Performance Metrics
- Personalization
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Video Conferencing

### LiveAgent

- API
- Activity Tracking
- Assignment Management
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customizable Reports
- Engagement Tracking
- Gamification
- Multi-User Collaboration
- Performance Metrics
- Personalization
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Video Conferencing

## Links

- [View Litmos Profile](https://www.getapp.za.com/software/90599/litmos-lms)
- [View LiveAgent Profile](https://www.getapp.za.com/software/91301/liveagent)
- [View Original Comparison](https://www.getapp.za.com/compare/90599/91301/litmos-lms/vs/liveagent)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Litmos vs LiveAgent | GetApp South Africa 2026","description":"Compare Litmos vs LiveAgent for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/90599/91301/litmos-lms/vs/liveagent","about":[{"@id":"https://www.getapp.za.com/software/90599/litmos-lms#software"},{"@id":"https://www.getapp.za.com/software/91301/liveagent#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/90599/91301/litmos-lms/vs/liveagent#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.za.com/compare/90599/91301/litmos-lms/vs/liveagent#webpage","isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"Litmos","description":"Litmos is a learning management system that enables companies to leverage learning as the key connection between people and performance. Its training content provides an off-the-shelf library of professionally created, video-based courses across a wide range of topics. With Litmos, organizations can deliver critical knowledge to employees, customers, and partners at any time, on any device.\n\nManagers can leverage artificial intelligence to enhance the learning experience, streamline training administration, and provide valuable insights to optimize training strategies. The platform's built-in content authoring tool enables users to create mobile-responsive SCORM-compliant courses.\n\nLitmos can be integrated with a wide range of business tools, including HRIS, CRM, and collaboration platforms, allowing organizations to incorporate training into the flow of work. With reporting and analytics, custom branding and dashboards, and a range of engagement features such as gamification and social learning, Litmos empowers organizations to create and manage world-class training programs that drive measurable business results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/48f5921b-5ca7-4b45-803c-b42ab9020db7.png","url":"https://www.getapp.za.com/software/90599/litmos-lms","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/90599/litmos-lms#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":284},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1602d434-8593-4950-8460-422319cee65d.png","url":"https://www.getapp.za.com/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/91301/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Microlearning Software","position":2,"item":"/directory/1445/microlearning/software","@type":"ListItem"},{"name":"Litmos vs LiveAgent","position":3,"item":"https://www.getapp.za.com/compare/90599/91301/litmos-lms/vs/liveagent","@type":"ListItem"}],"@id":"https://www.getapp.za.com/compare/90599/91301/litmos-lms/vs/liveagent#breadcrumblist"}]}
</script>