Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide.
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
wolkvox helps contact centers manage communication via mobile devices, landlines, video calls, email, SMS, and more on a unified portal. Users can handle interactions across various social media channels and web chat applications like Facebook, Instagram, Twitter, WhatsApp, Line, and Telegram.
wolkvox helps contact centers manage communication via mobile devices, landlines, video calls, email, SMS, and more on a unified portal. Users can...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$24,00/month

  • Free
  • Subscription

Starting from

  • Free
  • Subscription

Overall rating

4 /5
(458)
Ease of Use
3,7/5
Features & Functionality
4,1/5
Customer Service
3,8/5
Value for Money
4,2/5

Overall rating

4,7 /5
(40)
Ease of Use
4,7/5
Features & Functionality
4,8/5
Customer Service
4,5/5
Value for Money
4,7/5

Total features 362

  • API
  • Access Controls/Permissions
  • Account Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Assignment Management
  • Attendance Tracking
  • Attendee Management
  • Audience Targeting
  • Audio / Video Conferencing
  • Audio Capture
  • Audit Trail
  • Auto Update
  • Auto-Dialer
  • Auto-Responders
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Automatic Transcription
  • Backup and Recovery
  • Bar Chart
  • Batch Communications
  • Batch Processing
  • Benchmarking
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • Biometrics
  • Blended Call Center
  • Blogs
  • Board Meetings
  • Brainstorming
  • Business Process Control
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Specific Caller ID
  • Canned Responses
  • Capacity Management
  • Case Management
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Committee Meetings
  • Communication Management
  • Communications Diagnostics
  • Computer Telephony Integration
  • Concatenated Speech
  • Conferencing
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Content Publishing Options
  • Contractor Management
  • Create Subtasks
  • Customer Database
  • Customer Engagement
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Macros
  • Customizable Templates
  • Customization
  • Daily Reports
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Synchronization
  • Decision Support Software
  • Dependency Tracking
  • Discount Management
  • Discussions / Forums
  • Distribution Management
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition Software
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Expense Tracking
  • FCC Compliance
  • FTC Compliance
  • Feedback Management
  • File Management
  • File Sharing
  • Forecasting
  • Form Builder
  • Forms Management
  • Full Text Search
  • Gamification
  • Gantt/Timeline View
  • Geotargeting
  • Goal Management
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Group Management
  • Group Scheduling
  • Guided Selling
  • HR Management
  • Help Desk Management
  • Hourly Billing
  • IVR / Voice Recognition
  • Idea Management
  • Import Tasks
  • Inbound Call Center
  • Interaction Tracking
  • Internal Chat Integration
  • Internal Meetings
  • Invitation Management
  • Invoice History
  • Invoice Management
  • Issue Management
  • Issue Scheduling
  • Jobs Board
  • KPI Monitoring
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Learning & Development
  • Leave Tracking
  • List Management
  • Live Chat
  • Mail Merge
  • Manual Dialer
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Meeting Management
  • Meeting Room Booking
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Message Personalization
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-User Collaboration
  • Multi-board
  • Multiple Parties
  • Multiple Scripts
  • Negative Feedback Management
  • Office Suite
  • Offline Access
  • Offline Form
  • On-Demand Communications
  • Onboarding
  • Online Booking
  • Online Booking Tools
  • Online Calendar
  • Online Forms
  • Online Invoicing
  • Online Payments
  • Online Punch Card
  • Online Store Builder
  • Online Time Clock
  • Open Database Design
  • Opportunity Management
  • Organizational Charting
  • Outbound Call Center
  • Parent Task
  • Patient Communications
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Personalization
  • Phone Key Input
  • Pipeline Management
  • Policy Management
  • Power Dialer
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Price and Cost Calculations
  • Pricing Management
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Product Catalog
  • Product Configurator
  • Progress Tracking
  • Progressive Dialer
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Punch card
  • Quality Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Editing
  • Real Time Notifications
  • Real Time Synchronization
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Records Management
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Relationship Tracking
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Resource Management
  • Resource Scheduling
  • Responsive
  • Ring Groups
  • Roadmapping
  • Role-Based Permissions
  • Room Booking
  • Routing
  • SEO Management
  • SIP Trunking
  • SMS Marketing Managment
  • SSL Security
  • Sales Analytics
  • Sales Approval
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Social Marketing
  • Social Media Integration
  • Social Media Management
  • Social Promotion
  • Source Tracking
  • Spam Blocker
  • Speech-to-Text Analysis
  • Staff Management
  • Status Tracking
  • Subscriber Management
  • Support Ticket Management
  • Supports Agile
  • Supports Scrum
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Editing
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Assignments
  • Team Calendars
  • Team Chat
  • Team Management
  • Telemarketing Management
  • Template Management
  • Templates
  • Text Editing
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Time & Attendance
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timesheet Management
  • To-Do List
  • Training Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Unified Communications
  • User Profiles
  • Utilization Reporting
  • Variable Workforce
  • Version Control
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Visual Analytics
  • Visual Workflow Management
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voice Recognition
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Widgets
  • Wiki
  • Win / Loss Analysis
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Workforce Management
  • eCommerce Management

Total features 91

  • API
  • Access Controls/Permissions
  • Account Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Assignment Management
  • Attendance Tracking
  • Attendee Management
  • Audience Targeting
  • Audio / Video Conferencing
  • Audio Capture
  • Audit Trail
  • Auto Update
  • Auto-Dialer
  • Auto-Responders
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Automatic Transcription
  • Backup and Recovery
  • Bar Chart
  • Batch Communications
  • Batch Processing
  • Benchmarking
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • Biometrics
  • Blended Call Center
  • Blogs
  • Board Meetings
  • Brainstorming
  • Business Process Control
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Specific Caller ID
  • Canned Responses
  • Capacity Management
  • Case Management
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Committee Meetings
  • Communication Management
  • Communications Diagnostics
  • Computer Telephony Integration
  • Concatenated Speech
  • Conferencing
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Content Publishing Options
  • Contractor Management
  • Create Subtasks
  • Customer Database
  • Customer Engagement
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Macros
  • Customizable Templates
  • Customization
  • Daily Reports
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Synchronization
  • Decision Support Software
  • Dependency Tracking
  • Discount Management
  • Discussions / Forums
  • Distribution Management
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition Software
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Expense Tracking
  • FCC Compliance
  • FTC Compliance
  • Feedback Management
  • File Management
  • File Sharing
  • Forecasting
  • Form Builder
  • Forms Management
  • Full Text Search
  • Gamification
  • Gantt/Timeline View
  • Geotargeting
  • Goal Management
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Group Management
  • Group Scheduling
  • Guided Selling
  • HR Management
  • Help Desk Management
  • Hourly Billing
  • IVR / Voice Recognition
  • Idea Management
  • Import Tasks
  • Inbound Call Center
  • Interaction Tracking
  • Internal Chat Integration
  • Internal Meetings
  • Invitation Management
  • Invoice History
  • Invoice Management
  • Issue Management
  • Issue Scheduling
  • Jobs Board
  • KPI Monitoring
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Learning & Development
  • Leave Tracking
  • List Management
  • Live Chat
  • Mail Merge
  • Manual Dialer
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Meeting Management
  • Meeting Room Booking
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Message Personalization
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-User Collaboration
  • Multi-board
  • Multiple Parties
  • Multiple Scripts
  • Negative Feedback Management
  • Office Suite
  • Offline Access
  • Offline Form
  • On-Demand Communications
  • Onboarding
  • Online Booking
  • Online Booking Tools
  • Online Calendar
  • Online Forms
  • Online Invoicing
  • Online Payments
  • Online Punch Card
  • Online Store Builder
  • Online Time Clock
  • Open Database Design
  • Opportunity Management
  • Organizational Charting
  • Outbound Call Center
  • Parent Task
  • Patient Communications
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Personalization
  • Phone Key Input
  • Pipeline Management
  • Policy Management
  • Power Dialer
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Price and Cost Calculations
  • Pricing Management
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Product Catalog
  • Product Configurator
  • Progress Tracking
  • Progressive Dialer
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Punch card
  • Quality Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Editing
  • Real Time Notifications
  • Real Time Synchronization
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Records Management
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Relationship Tracking
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Resource Management
  • Resource Scheduling
  • Responsive
  • Ring Groups
  • Roadmapping
  • Role-Based Permissions
  • Room Booking
  • Routing
  • SEO Management
  • SIP Trunking
  • SMS Marketing Managment
  • SSL Security
  • Sales Analytics
  • Sales Approval
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Social Marketing
  • Social Media Integration
  • Social Media Management
  • Social Promotion
  • Source Tracking
  • Spam Blocker
  • Speech-to-Text Analysis
  • Staff Management
  • Status Tracking
  • Subscriber Management
  • Support Ticket Management
  • Supports Agile
  • Supports Scrum
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Editing
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Assignments
  • Team Calendars
  • Team Chat
  • Team Management
  • Telemarketing Management
  • Template Management
  • Templates
  • Text Editing
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Time & Attendance
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timesheet Management
  • To-Do List
  • Training Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Unified Communications
  • User Profiles
  • Utilization Reporting
  • Variable Workforce
  • Version Control
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Visual Analytics
  • Visual Workflow Management
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voice Recognition
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Widgets
  • Wiki
  • Win / Loss Analysis
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Workforce Management
  • eCommerce Management
  • 3CX
  • Asana
  • Asterisk
  • Authorize.Net
  • Braintree
  • Dropbox Business
  • Evernote Business
  • Facebook
  • FreshBooks
  • Google Analytics
  • Google Docs
  • Google Drive
  • Jira
  • JotForm
  • Mailchimp
  • Mailigen
  • Microsoft 365
  • OneDrive
  • PayPal
  • PieSync
  • Pipedrive
  • Plivo
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SendPulse
  • Stripe
  • SugarCRM
  • Time Doctor
  • WordPress
  • Xero
  • Zadarma
  • Zapier
  • Zendesk
  • 3CX
  • Asana
  • Asterisk
  • Authorize.Net
  • Braintree
  • Dropbox Business
  • Evernote Business
  • Facebook
  • FreshBooks
  • Google Analytics
  • Google Docs
  • Google Drive
  • Jira
  • JotForm
  • Mailchimp
  • Mailigen
  • Microsoft 365
  • OneDrive
  • PayPal
  • PieSync
  • Pipedrive
  • Plivo
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SendPulse
  • Stripe
  • SugarCRM
  • Time Doctor
  • WordPress
  • Xero
  • Zadarma
  • Zapier
  • Zendesk