---
description: Compare Bitrix24 vs SurveyStance for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Bitrix24 vs SurveyStance | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/332/project-management/software) > [Bitrix24 \<span\>vs\</span\> SurveyStance](https://www.getapp.za.com/compare/90602/2061991/bitrix24/vs/SurveyStance)

# Compare Bitrix24 vs SurveyStance

Canonical: https://www.getapp.za.com/compare/90602/2061991/bitrix24/vs/SurveyStance

> Detailed comparison between Bitrix24 and SurveyStance. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | SurveyStance |
| **Overall rating** | 4.2/5 | - |
| **Total Reviews** | 1005 | 0 |
| **Starting Price** | US$69,00 | US$69,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Bitrix24

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Customizable Reports
- Customizable Templates
- Dashboard
- Feedback Management
- Negative Feedback Management
- Performance Metrics
- Pulse Surveys
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Surveys & Feedback
- Third-Party Integrations
- Visual Analytics
- Website Integration
- Workflow Automation

### SurveyStance

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Customizable Reports
- Customizable Templates
- Dashboard
- Feedback Management
- Negative Feedback Management
- Performance Metrics
- Pulse Surveys
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Surveys & Feedback
- Third-Party Integrations
- Visual Analytics
- Website Integration
- Workflow Automation

## Links

- [View Bitrix24 Profile](https://www.getapp.za.com/software/90602/bitrix24)
- [View SurveyStance Profile](https://www.getapp.za.com/software/2061991/SurveyStance)
- [View Original Comparison](https://www.getapp.za.com/compare/90602/2061991/bitrix24/vs/SurveyStance)

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Customers scan and respond on their own phone.\n\nEmail Signature Surveys: One-click emoji ratings embedded in every email your team sends, turning routine correspondence into an always-on feedback channel.\n\nHelp Desk &amp; Ticket Feedback: One-click surveys inside support ticket replies, capturing satisfaction the moment a request is resolved.\n\nWeb &amp; Digital Touchpoints: Embed one-click feedback anywhere on your site or in digital workflows.\n\nAll channels report into a single dashboard, so in-location feedback sits alongside your digital touchpoints.\n\nWhat You Get Back:\n\nReal-time dashboards break results down by location, device, question, and time period, making it easy to spot a single underperforming site, shift, or touchpoint.\n\nInstant alerts notify the right manager the moment negative feedback arrives, so issues get resolved the same day rather than surfacing in a monthly report.\n\nAI summaries condense open-text comments into recurring themes, so you see what's actually driving scores without reading every response one by one.\n\nReports and Excel exports give you the raw data for deeper analysis, board reporting, or your own BI tools.\n\nMulti-location management lets you push a survey change to every device across every site at once, and compare locations side by side.\n\nWho Uses It:\n\nHospitals and healthcare teams measuring patient satisfaction. 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