Twilio vs Ringover
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Overview
Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.
Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$0.01
- Free Version
- Free Trial
- Subscription
Starting from
US$29.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.2/ 5Features
4.5/ 5Customer Service
4.1/ 5Value for Money
4.2/ 5Ease of Use
4.8/ 5Features
4.6/ 5Customer Service
4.6/ 5Value for Money
4.5/ 5Features
Total features 72
- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Reports
- Data Management
- Electronic Faxes
- Electronic Signature
- Employee Activity Monitoring
- Employee Directory
- Event Triggered Actions
- Fax Management
- File Sharing
- For Cloud Phone Systems
- Group Messaging
- IVR
- Inbound Call Center
- Integrations Management
- List Management
- Live Chat
- Manual Dialer
- Mass Texting
- Meeting Management
- Message Personalization
- Mobile Access
- Mobile Coupons
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Phone Key Input
- Polls/Voting
- Power Dialer
- Pre-recorded Messages
- Purchasing & Receiving
- Quality Management
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Scheduled Recording
- Screen Sharing
- Shortcodes
- Single Sign On
- Social Media Integration
- Softphone Software
- Status Tracking
- Tagging
- Text to Speech
- Text-to-Win
- Third-Party Integrations
- Unified Communications
- Video Call Recording
- Video Chat
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workflow Management
- Workforce Management
Total features 109
- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Reports
- Data Management
- Electronic Faxes
- Electronic Signature
- Employee Activity Monitoring
- Employee Directory
- Event Triggered Actions
- Fax Management
- File Sharing
- For Cloud Phone Systems
- Group Messaging
- IVR
- Inbound Call Center
- Integrations Management
- List Management
- Live Chat
- Manual Dialer
- Mass Texting
- Meeting Management
- Message Personalization
- Mobile Access
- Mobile Coupons
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Phone Key Input
- Polls/Voting
- Power Dialer
- Pre-recorded Messages
- Purchasing & Receiving
- Quality Management
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Scheduled Recording
- Screen Sharing
- Shortcodes
- Single Sign On
- Social Media Integration
- Softphone Software
- Status Tracking
- Tagging
- Text to Speech
- Text-to-Win
- Third-Party Integrations
- Unified Communications
- Video Call Recording
- Video Chat
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workflow Management
- Workforce Management
Integrations
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- Amazon S3
- Axonaut
- Bullhorn ATS & CRM
- Copper
- Crisp
- Deskpro
- DigitalOcean
- Efficy CRM
- Extrabat Paysage
- Freshdesk
- Freshsales
- Google Meet
- Google Workspace
- Gorgias
- HubSpot CRM
- IBM Cloud
- Intercom
- Jira
- Microsoft Azure
- Minio
- Modjo
- OVHcloud
- Odoo
- Okta
- Oracle Service
- OutreachCRM
- Pipedrive
- SalesLoft
- Salesforce Platform
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Scaleway
- Sellsy
- Slack
- SugarCRM
- SwiftAssess
- Vincere
- Wasabi
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoom Events and Webinars
- monday.com
- noCRM.io
- ActiveCampaign
- Amazon S3
- Axonaut
- Bullhorn ATS & CRM
- Copper
- Crisp
- Deskpro
- DigitalOcean
- Efficy CRM
- Extrabat Paysage
- Freshdesk
- Freshsales
- Google Meet
- Google Workspace
- Gorgias
- HubSpot CRM
- IBM Cloud
- Intercom
- Jira
- Microsoft Azure
- Minio
- Modjo
- OVHcloud
- Odoo
- Okta
- Oracle Service
- OutreachCRM
- Pipedrive
- SalesLoft
- Salesforce Platform
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Scaleway
- Sellsy
- Slack
- SugarCRM
- SwiftAssess
- Vincere
- Wasabi
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoom Events and Webinars
- monday.com
- noCRM.io